Serhs Natal Grand Hotel & Resort

Suite Presidencial | Minibar, in-room safe, individually decorated, desk

Minibar, in-room safe, individually decorated, desk

4.4

Excellent(1,007 Reviews)

Resort in Natal

2 guests · 1 bedroom · 1 bath

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Luxury resort on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Serhs Natal Grand Hotel & Resort's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.
Serhs Natal Grand Hotel & Resort offers 395 accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated accommodations include desks. 50-inch Smart televisions come with digital channels.

Bathrooms include designer toiletries, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Natal

Nearby attractions

Bosque dos Namorados do Parque das Dunas

5.3 mi

Morro do Careca

3.6 mi

Cajueiro da Praia de Pirangi

15.1 mi

Lagoa de Arituba

25.8 mi

Available Rooms

Deluxe Room (Apartamento Prime Lateral Mar)

Beds not specified • 279 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Deluxe Room (Apartamento Prime Frente Mar)

Beds not specified • 279 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Family Room (Apartamento Família Prime Lateral Mar)

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Apartamento Família Prime Frente Mar

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Junior Suite (Prime Lateral Mar)

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

RRRR

Serhs Natal Grand Hotel & Resort

RRRR

4.4

Excellent(1,007 Reviews)

Resort in Natal

2 guests · 1 bedroom · 1 bath

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Natal

Nearby attractions

Bosque dos Namorados do Parque das Dunas

5.3 mi

Morro do Careca

3.6 mi

Cajueiro da Praia de Pirangi

15.1 mi

Lagoa de Arituba

25.8 mi

Available Rooms

Deluxe Room (Apartamento Prime Lateral Mar)

Beds not specified • 279 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Deluxe Room (Apartamento Prime Frente Mar)

Beds not specified • 279 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Family Room (Apartamento Família Prime Lateral Mar)

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Apartamento Família Prime Frente Mar

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Junior Suite (Prime Lateral Mar)

Beds not specified

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Reviews

4.4

Excellent(1,007 Reviews)

5.0

Aug 2024

Sehrs surprised me in a good way for its structure, friendly staff, cleanliness and great food. It was a great experience and I'll definitely recomend!

5.0

Aug 2024

Sehrs surprised me in a good way for its structure, friendly staff, cleanliness and great food. It was a great experience and I'll definitely recomend!

2.5

Jul 2024

Awesome stay, the staff are very attentive, and helpful. Any problems we had were addressed and handled quickly.

2.5

Jul 2024

Awesome stay, the staff are very attentive, and helpful. Any problems we had were addressed and handled quickly.

5.0

Jul 2024

Excellent

5.0

Jul 2024

Excellent

4.0

Jun 2024

The food was boring

4.0

Jun 2024

The food was boring

3.0

May 2024

The property was just fine, but food was fatal.

3.0

May 2024

The property was just fine, but food was fatal.

3.0

Apr 2024

3.0

Apr 2024

2.0

Dec 2023

The hotel is nice, but we would have expected more from a 5-star resort. Our room was large, but rather worn. There was a strange smell from the cupboards so we did not put our clothes there. Also the bathroom was average - even the toilet was somewhat loose from the wall. The room safe did not work. No coffee makers in the rooms. If you don’t speak Portuguese be prepared to use google translate - a LOT. Our daughter had been looking forward to using the kids club but this was impossible as no one spoke English. Not a single person working with the kids knew the slightest English. Even some of the receptionists struggled with English so our bookings for dinner for example was mixed up and had to be rescheduled. Hardly anyone in the restaurants / bars spoke any English whatsoever. I find it strange that at a 5-star family resort of this size that English was such an issue. Other than that - pool area was nice and it was good being able to order drinks and snacks by the pool. Although a menu was necessary to point to what we wanted to order.

2.0

Dec 2023

1.5

Dec 2023

Hotel outdated

1.5

Dec 2023

Hotel outdated

2.0

Jul 2023

The property is well located with a great view. However, at arrival, I found out the two rooms were not placed together as requested during the reservation. Hotel staff had to fix the rooms locations, but took 4 hours to get it resolved. Área where rooms were located was under renovation and one of the rooms had no hot water in the showers and the other room had a cracked window and poorly maintained window.

2.0

Jul 2023

5.0

May 2023

The staff and service is excellent. The facilities is quiet older than the pictures online. The view to the sea is perfect!

5.0

May 2023

The staff and service is excellent. The facilities is quiet older than the pictures online. The view to the sea is perfect!

2.0

Mar 2023

The property is old and outdated. The room and bathroom were not clean. The hotel staff was not very helpful. We did not stay the night. We left within 2 hours of checking in.

2.0

Mar 2023

The property is old and outdated. The room and bathroom were not clean. The hotel staff was not very helpful. We did not stay the night. We left within 2 hours of checking in.

5.0

Mar 2023

I was probably the only American at the property at the time but I was definitely the only person of color there. The staff was great to me and made me feel welcome. The bar staff was really great! The bartender Robson was super! He made the best cocktails! Overall my stay was outstanding. The food was always good and the drinks were always right!

5.0

Mar 2023

2.5

Feb 2023

It is an awesome resort. Many excellent restaurants. Staff is very friendly. However they need more English speakers.

2.5

Feb 2023

It is an awesome resort. Many excellent restaurants. Staff is very friendly. However they need more English speakers.

2.5

Dec 2022

The hotel is being renovated partially but the work done is not interfering with the excellent manner in which the hotel is being run, and the excellent care and attention given to the client!

2.5

Dec 2022

The hotel is being renovated partially but the work done is not interfering with the excellent manner in which the hotel is being run, and the excellent care and attention given to the client!

4.0

Dec 2022

A good place to go with family and friends

4.0

Dec 2022

A good place to go with family and friends

4.0

Nov 2022

I like the location of the hotel, facing to the beach.

1.0

Jul 2022

NOT a 5 star hotel.

5.0

Jun 2022

We got ti stay at the presidencail suite and it was prety amazing. The views of Ponta Negra beach are supern and tge room one of a kind for sure. I'll definitely be coming back on my next trip to Natal.

1.5

Jan 2022

The pictures of the room were not showing that the toilet has a glass door (90% area transparent). So, everybody can see you in your private moment at the toilet as well as the shower, this same glass door runs to the toilet. It was totally uncomfortable for me to share this with my mother. We stay at the room number 341D. Please show people the truth, real pictures 360 degrees for not having surprises like us.

1.5

Jan 2022

5.0

Jan 2022

Overall it was a pleasant experience. The hotel is located in a quiet area where you would only hear the sea. There is a combined cycle and walking path just outside. The area is somewhat windy and the sea is never calm, so you would need to go elsewhere to swim. The staff was helpful. The breakfast was alright. Tapiocas were the highlight with a lot of people queuing for them. There is a newly introduced electronic system for ordering services, which was functioning most of the time. The hotel could use some renovation though. Bathroom in particular needs a bit love.

2.5

Oct 2021

The Hotel is nice and I hope to return soon. The amenity I liked most was the spa. In my opinion, the only con is the mattress and pillows.

2.5

Oct 2021

The Hotel is nice and I hope to return soon. The amenity I liked most was the spa. In my opinion, the only con is the mattress and pillows.

1.5

Aug 2021

The hotel is far away to be a 5 stars. Need urgent renovation. The room is OK, not super. The air-conditioning is SUPER noise. Food and frins prices are really expensive. Staff is very nice anf friendly. If you are booking a Luxury 5 stars hotel, this is not the place to go.

1.5

Aug 2021

FAQs

How much does this resort cost compared to others in Natal?

The average price for a rental in Natal is R 719 per night. This rental is R 2,968 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Serhs Natal Grand Hotel & Resort. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Serhs Natal Grand Hotel & Resort. Enjoy the water!

Is Serhs Natal Grand Hotel & Resort pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Serhs Natal Grand Hotel & Resort?

We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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4.4

Excellent(1,007 Reviews)

Serhs Natal Grand Hotel & Resort

Resort

in Natal

1 king bed

Garden · Pool · Air conditioner

Discover the beauty of Natal with a stay at Serhs Natal Grand Hotel & Resort, a top rated Resort with amenities such as Air conditioner, Internet / Wifi and Laundry, and more.

RRRR

Serhs Natal Grand Hotel & Resort

Resort in Natal

Reasons to book

About this resort

Amenities

Map of Natal

Nearby attractions

Available Rooms

Deluxe Room (Apartamento Prime Lateral Mar)

Deluxe Room (Apartamento Prime Frente Mar)

Family Room (Apartamento Família Prime Lateral Mar)

Apartamento Família Prime Frente Mar

Junior Suite (Prime Lateral Mar)

Serhs Natal Grand Hotel & Resort

Resort in Natal

Reasons to book

About this resort

Amenities

Map of Natal

Nearby attractions

Available Rooms

Deluxe Room (Apartamento Prime Lateral Mar)

Deluxe Room (Apartamento Prime Frente Mar)

Family Room (Apartamento Família Prime Lateral Mar)

Apartamento Família Prime Frente Mar

Junior Suite (Prime Lateral Mar)

Reviews

FAQs

How much does this resort cost compared to others in Natal?

Is parking included with this resort?

Is there a pool at this resort?

Is Serhs Natal Grand Hotel & Resort pet friendly?

What amenities are available at Serhs Natal Grand Hotel & Resort?

Explore similar vacation rentals in Natal

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