The Richmond Hotel
Hotel in Torquay
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsInternet / Wifi and more
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About this hotel
Torquay hotel in Torquay City Centre with a 24-hour front desk
This smoke-free hotel features self parking, a 24-hour front desk, and free WiFi in public areas. Other amenities include multilingual staff.
Weekly housekeeping is available.
The Richmond Hotel offers 51 accommodations. Housekeeping is provided weekly.
The recreational activities listed below are available either on site or nearby; fees may apply.
This smoke-free hotel features self parking, a 24-hour front desk, and free WiFi in public areas. Other amenities include multilingual staff.
Weekly housekeeping is available.
The Richmond Hotel offers 51 accommodations. Housekeeping is provided weekly.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Internet / Wifi
Map of Torquay
Available Rooms
Comfort Double Room, Ensuite
Beds not specified • 108 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Double Room, Ensuite, Sea View
Beds not specified • 161 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Economy Double Room, Ensuite
Beds not specified • 108 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Quadruple Room, Ensuite, Sea View
Beds not specified • 194 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Quadruple Room, Ensuite
Beds not specified • 161 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
Ratings and reviews
1.5 / 5.0
On arrival told where we were staying went to the room no curtains went back oh we will move you and we have upgraded your room oh thankyou, new room no bulbs in bedside light singular only one double socket in room hmm wont be going back
1.5 / 5.0
On arrival told where we were staying went to the room no curtains went back oh we will move you and we have upgraded your room oh thankyou, new room no bulbs in bedside light singular only one double socket in room hmm wont be going back
0.5 / 5.0
This hotel is extremely run down, the reception area resembles a building site, reception was never manned.
No towels available and television not working in one of our rooms.
Avoid
0.5 / 5.0
This hotel is extremely run down, the reception area resembles a building site, reception was never manned.
No towels available and television not working in one of our rooms.
Avoid
3.0 / 5.0
hotel is old and i think it needs a complete refurb
3.0 / 5.0
hotel is old and i think it needs a complete refurb
3.0 / 5.0
I don't recommend this place
3.0 / 5.0
I don't recommend this place
1.0 / 5.0
We had a terrible experience. The windows did not open and were unclean. The carpet was unclean too. The beds had one pillow per person with no headboards on the bed. We had no towels and were told they were waiting on the towels - we got these just before checkout. Overall an unpleasant experience.
1.0 / 5.0
We had a terrible experience. The windows did not open and were unclean. The carpet was unclean too. The beds had one pillow per person with no headboards on the bed. We had no towels and were told they were waiting on the towels - we got these just before checkout. Overall an unpleasant experience.
0.5 / 5.0
AVOID AVOID AVOID!!! This hotel is a building site that hasn't seen a cleaner for months. Please read more on TA if in doubt!
The first room we got offered had no curtains, a dirty bath full of hair, and had a strong paint smell. The second had a burnt bed, holes in the sheets, and a filthy carpet. We did NOT stay and I suggest you dont even book.
You pay on site so can't get a refund through hotels.com. We spent an hour on the phone with 'customer services' only to be told their policy required them to escalate the issue to 'the management' . 2 days later our refund request was declined for no reason.
A total rip off, they know everybody would request a refund through this portal hence they take your cash on site.
AVOID AVOID AVOID
0.5 / 5.0
AVOID AVOID AVOID!!! This hotel is a building site that hasn't seen a cleaner for months. Please read more on TA if in doubt!
The first room we got offered had no curtains, a dirty bath full of hair, and had a strong paint smell. The second had a burnt bed, holes in the sheets, and a filthy carpet. We did NOT stay and I suggest you dont even book.
You pay on site so can't get a refund through hotels.com. We spent an hour on the phone with 'customer services' only to be told their policy required them to escalate the issue to 'the management' . 2 days later our refund request was declined for no reason.
A total rip off, they know everybody would request a refund through this portal hence they take your cash on site.
AVOID AVOID AVOID
1.0 / 5.0
It is ok for a night. It is very basic so if you are looking for a cheap deal is ok. Disappointed with the water temperature in the shower. Was a bit cold for me.
1.0 / 5.0
It is ok for a night. It is very basic so if you are looking for a cheap deal is ok. Disappointed with the water temperature in the shower. Was a bit cold for me.
1.5 / 5.0
Room was what we paid for - cheap and cheerful. Nothing special. Windows were filthy but the view was great. Leaving the windows open meant it was very noisy. We were next to the stairs so also heard everyone coming and going. Mattress was old and springy.
1.5 / 5.0
Room was what we paid for - cheap and cheerful. Nothing special. Windows were filthy but the view was great. Leaving the windows open meant it was very noisy. We were next to the stairs so also heard everyone coming and going. Mattress was old and springy.
1.0 / 5.0
The service at this place is terrible. The staff are unavailable. It’s so frustrating. The neighborhood is beautiful. The place is walkable to and from the train station.
1.0 / 5.0
The service at this place is terrible. The staff are unavailable. It’s so frustrating. The neighborhood is beautiful. The place is walkable to and from the train station.
1.0 / 5.0
This hotel was disgusting I wouldn’t have left a dog here let alone human however customer sevices were great when I called them and they transferred us to TorPark hotel which was spot on very clean and staff were amazing nothing was ever too much trouble! So definite no go for Richmond hotel but Tor park is recommended
1.0 / 5.0
This hotel was disgusting I wouldn’t have left a dog here let alone human however customer sevices were great when I called them and they transferred us to TorPark hotel which was spot on very clean and staff were amazing nothing was ever too much trouble! So definite no go for Richmond hotel but Tor park is recommended
4.0 / 5.0
The hotel is a lovely place, the staff was friendly and very helpful.
On the days when we stayed the unique bad things we encountered were noise guesses in the room next door, so we couldn't really rest as we expected but apart from that attention at the hotel in great!
4.0 / 5.0
The hotel is a lovely place, the staff was friendly and very helpful.
On the days when we stayed the unique bad things we encountered were noise guesses in the room next door, so we couldn't really rest as we expected but apart from that attention at the hotel in great!
1.0 / 5.0
It was the worst place I have ever been to
I went to the property after looking at the condition of it I did not want to stay there with my family I felt unsafe
I had to stay at a different hotel on the day
I would like to request a refund for my hotel please
Thank you
1.0 / 5.0
It was the worst place I have ever been to
I went to the property after looking at the condition of it I did not want to stay there with my family I felt unsafe
I had to stay at a different hotel on the day
I would like to request a refund for my hotel please
Thank you
2.5 / 5.0
we always stay at the Richmond hotel when we go away the staff are friendly . Ali on reception is lovely very welcoming and friendly always happy to help with anything or anything and also the manager Shazly very friendly and welcoming and very helpful love staying at this hotel and can’t wait to come back for new year weekend see you again soon kirsty and ry
2.5 / 5.0
we always stay at the Richmond hotel when we go away the staff are friendly . Ali on reception is lovely very welcoming and friendly always happy to help with anything or anything and also the manager Shazly very friendly and welcoming and very helpful love staying at this hotel and can’t wait to come back for new year weekend see you again soon kirsty and ry
3.0 / 5.0
Very old and dated bed could do with being changed very old not comfortable at all
3.0 / 5.0
Very old and dated bed could do with being changed very old not comfortable at all
1.0 / 5.0
The worst hotel I have ever been in. Room really dirty, kettle dirty, squeaky bed, squeaky floorboards, moths and Flys galore. The whole vibe of place was awful and depressing. Place needs a big big upgrade on everything.
1.0 / 5.0
The worst hotel I have ever been in. Room really dirty, kettle dirty, squeaky bed, squeaky floorboards, moths and Flys galore. The whole vibe of place was awful and depressing. Place needs a big big upgrade on everything.
0.5 / 5.0
I didn’t stay I handed the key back
0.5 / 5.0
I didn’t stay I handed the key back
1.0 / 5.0
Apart from the location i have very little positive feed back to give i stayed with my 2 children in what could only be discriped as a dirty discusting room poor carpets had no tv working for the intire stay even though it was bought to the attention of staff on several occasions my room was not cleaned for the intire stay of 5 days feel really let down as even though my kids enjoyed are holiday the hotel really was the bad point of it shame cause it has so much potential too be a really nice place hopefully someone can take over and turn it in to something special
1.0 / 5.0
Apart from the location i have very little positive feed back to give i stayed with my 2 children in what could only be discriped as a dirty discusting room poor carpets had no tv working for the intire stay even though it was bought to the attention of staff on several occasions my room was not cleaned for the intire stay of 5 days feel really let down as even though my kids enjoyed are holiday the hotel really was the bad point of it shame cause it has so much potential too be a really nice place hopefully someone can take over and turn it in to something special
0.5 / 5.0
Room was dirty when checked in with blood on the shower curtain. we told staff who assured us they would get room cleaned. we were there 2 days and still the same when we left.
very tired with a lift that sounds like it will explode when doors closing.
hard to find any staff
Dont waste your money staying here!
0.5 / 5.0
Room was dirty when checked in with blood on the shower curtain. we told staff who assured us they would get room cleaned. we were there 2 days and still the same when we left.
very tired with a lift that sounds like it will explode when doors closing.
hard to find any staff
Dont waste your money staying here!
0.5 / 5.0
We arrived to find the hotel housed homeless that we were not informed about,the room they allocated us was full of flies,the sheets didn't fit the bed and the smell was disgusting,we checked out 5 mins after checking in we were refused a refund and told to contact yourselves for a refund,luckily we found another hotel at short notice, and had a fabulous time,please can you refund the cost of this disgusting hotel
0.5 / 5.0
We arrived to find the hotel housed homeless that we were not informed about,the room they allocated us was full of flies,the sheets didn't fit the bed and the smell was disgusting,we checked out 5 mins after checking in we were refused a refund and told to contact yourselves for a refund,luckily we found another hotel at short notice, and had a fabulous time,please can you refund the cost of this disgusting hotel
2.0 / 5.0
Basic hotel with a really friendly reception worker who was great. Brilliant view from the balcony.
2.0 / 5.0
Basic hotel with a really friendly reception worker who was great. Brilliant view from the balcony.
FAQs
How much does this hotel cost compared to others in Torquay?
The average price for a rental in Torquay is R 1,935 per night. This rental is R 851 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Richmond Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Richmond Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Richmond Hotel?
We found 1 amenities for this rental. This includes , and internet / wifi.
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