Very clean, comfy beds , excellent staff. Room did not have black out curtains and ice machine on second floor did not work. Room was super cold, we loved that. Lobby was very warm.

Very clean, comfy beds , excellent staff. Room did not have black out curtains and ice machine on second floor did not work. Room was super cold, we loved that. Lobby was very warm.

Lobby area clean rooms not clean bathrooms very dirty staff were nice would not recommend this property at this time needs rooms updated

The hotel room was not a $200 a night room. When I walked in there was a pillowcase on top of the TV. I don't know if it was dirty, and the hotel staff left it in the room or if it was clean and not put on the bed. Floor was not clean. There were no towels in the room, and I didn't shower until late, so I had to call downstairs late to request some and then told I had to walk down there to get them. I had to leave kids in the room because of the time it was. That's unacceptable. I won't be staying there again especially when there are so many options in the area.

The hotel room was not a $200 a night room. When I walked in there was a pillowcase on top of the TV. I don't know if it was dirty, and the hotel staff left it in the room or if it was clean and not put on the bed. Floor was not clean. There were no towels in the room, and I didn't shower until late, so I had to call downstairs late to request some and then told I had to walk down there to get them. I had to leave kids in the room because of the time it was. That's unacceptable. I won't be staying there again especially when there are so many options in the area.

Hotel was fine. However, the bar/restaurant apparently are closed on the weekends. This needs to be disclosed as I would not have stayed here knowing this as I didn’t have power following a storm and just wanted to relax with dinner and a glass of wine.

Hotel was fine. However, the bar/restaurant apparently are closed on the weekends. This needs to be disclosed as I would not have stayed here knowing this as I didn’t have power following a storm and just wanted to relax with dinner and a glass of wine.

The staff was welcoming , helpful, friendly and caring. I would definitely stay at this hotel again if I’m ever in the area again in the future

I like everything was right there

I like everything was right there

The staff is friendly and helpful

The staff is friendly and helpful

My stay at this location was just okay. The front desk clerk was very helpful, as well as our server during breakfast. The room was just plain and the pillows where so flat and uncomfortable.

My stay at this location was just okay. The front desk clerk was very helpful, as well as our server during breakfast. The room was just plain and the pillows where so flat and uncomfortable.

The property is nice and it seems safe around this location.

The property is nice and it seems safe around this location.

Very nice

Very nice

Nice staff. Clean and quiet.

Nice staff. Clean and quiet.

I stayed at the Hilton Garden Inn Jackson/Flowood 118 Laurel Park Cove, Flowood, MS, 39232 on Thursday October 12th - Sunday October 15th. On Thursday about 15 minutes after I checked into my room, I called down to the from desk because the refrigerator was not coming on. Upon further inspection I saw that it was unplugged. As I tried to plug it back up water started leaking from it. I also saw how dirty and nasty it was. I explained this to the young man and he came right up. He said that he was the only one on duty and said that I’d have to wipe up the water because house keeping was gone for your night. He said that he would leave at note for the manager to call Mr the next morning which would have been Friday 10/13. I cleaned the water up and he plugged the refrigerator up however, I didn’t use it because it was nasty and had mold it in. The next morning I went down for breakfast around 6:15 and asked to speak with the manager. I was told that she wasn’t in yet but would call me call me when she got in later. The lady also said that house keeping would be up to clean the refrigerator. I advised that I put my “do not disturb” sign on the door because I funky like people in my room while I’m out. The lady at the from said that’ll be ok and they would find while I’m in my room. I waited in my room for about 4 hours that morning no one came and the manger didn’t call.I left and stopped at the from desk yet again.

I stayed at the Hilton Garden Inn Jackson/Flowood 118 Laurel Park Cove, Flowood, MS, 39232 on Thursday October 12th - Sunday October 15th. On Thursday about 15 minutes after I checked into my room, I called down to the from desk because the refrigerator was not coming on. Upon further inspection I saw that it was unplugged. As I tried to plug it back up water started leaking from it. I also saw how dirty and nasty it was. I explained this to the young man and he came right up. He said that he was the only one on duty and said that I’d have to wipe up the water because house keeping was gone for your night. He said that he would leave at note for the manager to call Mr the next morning which would have been Friday 10/13. I cleaned the water up and he plugged the refrigerator up however, I didn’t use it because it was nasty and had mold it in. The next morning I went down for breakfast around 6:15 and asked to speak with the manager. I was told that she wasn’t in yet but would call me call me when she got in later. The lady also said that house keeping would be up to clean the refrigerator. I advised that I put my “do not disturb” sign on the door because I funky like people in my room while I’m out. The lady at the from said that’ll be ok and they would find while I’m in my room. I waited in my room for about 4 hours that morning no one came and the manger didn’t call.I left and stopped at the from desk yet again.

The room seemed old and worn. It had an unpleasant smell.

The room seemed old and worn. It had an unpleasant smell.

Great stay! Will stay again!

Great stay! Will stay again!

Lack of towels. AC was out in the fitness room. Service was below par.

Lack of towels. AC was out in the fitness room. Service was below par.

You should not charge for breakfast.

You should not charge for breakfast.

clean, friendly, confortable

clean, friendly, confortable