Citadines Pearl Hoi An
Hotel in Hoi An
2 guests · 1 bedroom · 1 bath
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Luxury hotel on the beach, with outdoor pool
At Citadines Pearl Hoi An, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy volleyball.
Citadines Pearl Hoi An offers 582 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Digital television is provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
At Citadines Pearl Hoi An, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy volleyball.
Citadines Pearl Hoi An offers 582 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Digital television is provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.
This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Hoi An
Available Rooms
Superior King Garden View
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Twin Garden View
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior King Ocean View
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Twin Ocean View
Beds not specified • 301 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe King Garden View
Beds not specified • 377 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
Ratings and reviews
2.0 / 5.0
This is a massive resort and sadly was like a ghost town while we were there. The spa facility is amazing and reasonably priced. The pool is also large and nice to be around. However there was not many people staying for such a large resort, you can tell they are struggling to maintain the grounds. We ate dinner at the restaurant once and the only ones there. Reception staff were friendly but other staff not so much. Easy to get to Ancient Hoi An town. Door out to balcony could not be opened although I never asked either. They only issue one key, which was inconvenient. Buffet breakfast was ok.
2.0 / 5.0
This is a massive resort and sadly was like a ghost town while we were there. The spa facility is amazing and reasonably priced. The pool is also large and nice to be around. However there was not many people staying for such a large resort, you can tell they are struggling to maintain the grounds. We ate dinner at the restaurant once and the only ones there. Reception staff were friendly but other staff not so much. Easy to get to Ancient Hoi An town. Door out to balcony could not be opened although I never asked either. They only issue one key, which was inconvenient. Buffet breakfast was ok.
5.0 / 5.0
I found it was a great place to relax by the pool and the room cleaning was fantastic and staff very friendly and would highly recommend it to my family and friends
5.0 / 5.0
I found it was a great place to relax by the pool and the room cleaning was fantastic and staff very friendly and would highly recommend it to my family and friends
3.0 / 5.0
Context of our review, we are full-time travellers, with 4 children under 6 years that stay in low budget hotels, Airbnb’s, all the way to 5 star.
Let’s start with saying, that this hotel experience to be honest was just weird and eerie.
Absolutely massive resort complex with retailers however all vacant and closed giving it an eerie feel.
The resort is right on the beach, which is amazing to be able to walk to straight from your room. The beach was nice and calm for swimming with kids and great for long walks into the sunset
The pool we always love a good pool was absolutely enormous, the downside. It always looked very cloudy and extremely hot so in 33° hot weather jumping into the pool felt like going from hot to hotter like a spa.
The resort would not allow food from outside, however hotel food was not great so that made it challenging for our family.
The breakfast is huge, but just horrible quality, the staff in the breakfast are also very cold feeling. There’s no warmth in engagement with them.
There’s a kids club, which wasn’t bad. There’s an outdoor play equipment also not bad.
Rooms have been recently renovated. We had glue seeping up from the wooden floors throughout our whole apartment onto our feet for the whole week which you can imagine we were sleeping with.
Housekeeping stuff on the other hand were, Ahn - she was fantastic.
Not sure we could recommend this hotel as there are too many other competitive hotels around
3.0 / 5.0
Context of our review, we are full-time travellers, with 4 children under 6 years that stay in low budget hotels, Airbnb’s, all the way to 5 star.
Let’s start with saying, that this hotel experience to be honest was just weird and eerie.
Absolutely massive resort complex with retailers however all vacant and closed giving it an eerie feel.
The resort is right on the beach, which is amazing to be able to walk to straight from your room. The beach was nice and calm for swimming with kids and great for long walks into the sunset
The pool we always love a good pool was absolutely enormous, the downside. It always looked very cloudy and extremely hot so in 33° hot weather jumping into the pool felt like going from hot to hotter like a spa.
The resort would not allow food from outside, however hotel food was not great so that made it challenging for our family.
The breakfast is huge, but just horrible quality, the staff in the breakfast are also very cold feeling. There’s no warmth in engagement with them.
There’s a kids club, which wasn’t bad. There’s an outdoor play equipment also not bad.
Rooms have been recently renovated. We had glue seeping up from the wooden floors throughout our whole apartment onto our feet for the whole week which you can imagine we were sleeping with.
Housekeeping stuff on the other hand were, Ahn - she was fantastic.
Not sure we could recommend this hotel as there are too many other competitive hotels around
5.0 / 5.0
Stayed for 10 days and while there was a bit of a language barrier at times the staff were always friendly and helpful. It was a very relaxing and enjoyable stay.
This is a family friendly resort with great facilities for both adults and kids.
5.0 / 5.0
Stayed for 10 days and while there was a bit of a language barrier at times the staff were always friendly and helpful. It was a very relaxing and enjoyable stay.
This is a family friendly resort with great facilities for both adults and kids.
3.0 / 5.0
Huge resort but all the on site restaurants were closed due to lack of numbers staying
3.0 / 5.0
Huge resort but all the on site restaurants were closed due to lack of numbers staying
5.0 / 5.0
We are family of 5; 2 Adults and 3 energetic young boys and this hotel was absolutely perfect for us! The pool is incredible and with direct access to the beach there is so much to do. Just a short walk down the beach there is a wide variety of restaurants and bars to keep the adults entertained.
The service we received form the staff was impeccable. James, one of the senior staff, introduced himself to us on the first day and gave us his WhatsApp. Any small issues we encountered, he solved for us immediately.
We stayed two full weeks, and will return here without any hesitation
5.0 / 5.0
We are family of 5; 2 Adults and 3 energetic young boys and this hotel was absolutely perfect for us! The pool is incredible and with direct access to the beach there is so much to do. Just a short walk down the beach there is a wide variety of restaurants and bars to keep the adults entertained.
The service we received form the staff was impeccable. James, one of the senior staff, introduced himself to us on the first day and gave us his WhatsApp. Any small issues we encountered, he solved for us immediately.
We stayed two full weeks, and will return here without any hesitation
5.0 / 5.0
It service so good , very nice
5.0 / 5.0
It service so good , very nice
4.0 / 5.0
We loved the pool area and the beach. It’s great for adults and kids, with great playground and waterslides. There is a poolside bar with snacks and light meals. Our room was modern and comfortable. Our only critic the lack of cooling aircon at breakfast in dining room.
Staff were generally pleasant and helpful.
4.0 / 5.0
We loved the pool area and the beach. It’s great for adults and kids, with great playground and waterslides. There is a poolside bar with snacks and light meals. Our room was modern and comfortable. Our only critic the lack of cooling aircon at breakfast in dining room.
Staff were generally pleasant and helpful.
2.0 / 5.0
Lovely hotel, the staff were amazing, friendly and very helpful. It’s a big complex but felt quiet whilst we were there. We booked a large room and had an issue late one night; they didn’t question us and moved us immediately despite the time. The air con is needed on all night which can be quite loud but the rooms are spacious, clean and comfortable
2.0 / 5.0
Lovely hotel, the staff were amazing, friendly and very helpful. It’s a big complex but felt quiet whilst we were there. We booked a large room and had an issue late one night; they didn’t question us and moved us immediately despite the time. The air con is needed on all night which can be quite loud but the rooms are spacious, clean and comfortable
3.0 / 5.0
Very beautiful property, nice staff, pool/ pool service great. Now for the cons - be prepared to pay for everything single thing here, even water. Not only that, everything is much more expensive on the resort. For example, our average meal in Veitnam was $350K VND for full meals & multiple drinks. At this hotel, we simply had sandwiches & one drink each (beer & soda) and cost almost $800k VND. Our most expensive meal. The beach area has no chairs or umbrellas. There is also no night entertainment Because of all of this we hardly stayed on the resort. If you plan on exploring Da Nang, I wouldn’t recommend staying here as there’s much more affordable lodging options. However, if you’re looking to stay on the resort the entire time for extreme relaxation then this hotel might be worth it
3.0 / 5.0
Very beautiful property, nice staff, pool/ pool service great. Now for the cons - be prepared to pay for everything single thing here, even water. Not only that, everything is much more expensive on the resort. For example, our average meal in Veitnam was $350K VND for full meals & multiple drinks. At this hotel, we simply had sandwiches & one drink each (beer & soda) and cost almost $800k VND. Our most expensive meal. The beach area has no chairs or umbrellas. There is also no night entertainment Because of all of this we hardly stayed on the resort. If you plan on exploring Da Nang, I wouldn’t recommend staying here as there’s much more affordable lodging options. However, if you’re looking to stay on the resort the entire time for extreme relaxation then this hotel might be worth it
4.0 / 5.0
This is family friendly accommodation with tropical style swimming pool and gardens.
The buffet breakfast catered for all nationalities.
The cinema is attached to the complex but apart from a small convenience store there are no shops etc.
The rooms and beds were a good size and clean. If there are people talking down the hall the voices and footsteps could be heard easily.
Staff member Hong who looked after the evening restaurant was very professional and looked after us.
Most staff spoke English but we never assumed.
4.0 / 5.0
This is family friendly accommodation with tropical style swimming pool and gardens.
The buffet breakfast catered for all nationalities.
The cinema is attached to the complex but apart from a small convenience store there are no shops etc.
The rooms and beds were a good size and clean. If there are people talking down the hall the voices and footsteps could be heard easily.
Staff member Hong who looked after the evening restaurant was very professional and looked after us.
Most staff spoke English but we never assumed.
5.0 / 5.0
Great beach and poil
5.0 / 5.0
Great beach and poil
3.0 / 5.0
Just close to the beach. Others just so so. But close a small village that has a lot restaurants and mini shop is good.
Staff is ok except waitress in restaurant and receptionist, they are not willing to provide you the invoice after you paid the bill when you check out. Concierge will call to your room and remind your check out time 20 mins 5o due. Spa and massage is ok but Jim jil bang do not have snow room. Swimming pool is ok. Bed is ok but water pressure is quite low. I get ocean view room but brunch of houses or villas alomst 200 meters in front of your window till the beach line and they are just lower than your window. There are also 2 big buidlings on your left and right hands of the window which block your ocean view. Also the window is too blurred to see the outside scene.
3.0 / 5.0
Just close to the beach. Others just so so. But close a small village that has a lot restaurants and mini shop is good.
Staff is ok except waitress in restaurant and receptionist, they are not willing to provide you the invoice after you paid the bill when you check out. Concierge will call to your room and remind your check out time 20 mins 5o due. Spa and massage is ok but Jim jil bang do not have snow room. Swimming pool is ok. Bed is ok but water pressure is quite low. I get ocean view room but brunch of houses or villas alomst 200 meters in front of your window till the beach line and they are just lower than your window. There are also 2 big buidlings on your left and right hands of the window which block your ocean view. Also the window is too blurred to see the outside scene.
2.0 / 5.0
Great Location - easy to get into the Old Town and a short walk down the beach to An Bang. We had an apartment which was fine, except that there was no cutlery and nothing to cook with if one was thinking of doing meals. The breakfast was very average but adequate. Access to the beach was simple, but there was very limited shade provided on the beach. Overall it's not a bad place to stay and while I probably won't stay again, I wouldn't dismiss it as an option if you get a good price.
2.0 / 5.0
Great Location - easy to get into the Old Town and a short walk down the beach to An Bang. We had an apartment which was fine, except that there was no cutlery and nothing to cook with if one was thinking of doing meals. The breakfast was very average but adequate. Access to the beach was simple, but there was very limited shade provided on the beach. Overall it's not a bad place to stay and while I probably won't stay again, I wouldn't dismiss it as an option if you get a good price.
2.5 / 5.0
Fab hotel with lovely pool area and right on the beach . Wonderful location. Easy to walk into An Bang where there are many bars and restaurants. Short taxi ride into wonderful Hoi An which was a delight.
Our room was lovely with the best most comfortable bed we’ve ever slept in . Also a great laundry service .
Huge choice breakfast .
We had a great stay at this very reasonably priced and very comfortable hotel.
2.5 / 5.0
Fab hotel with lovely pool area and right on the beach . Wonderful location. Easy to walk into An Bang where there are many bars and restaurants. Short taxi ride into wonderful Hoi An which was a delight.
Our room was lovely with the best most comfortable bed we’ve ever slept in . Also a great laundry service .
Huge choice breakfast .
We had a great stay at this very reasonably priced and very comfortable hotel.
5.0 / 5.0
Great property. Clean rooms, nice pool, close to the beach. Staff is very friendly. Would highly recommend this place.
5.0 / 5.0
Great property. Clean rooms, nice pool, close to the beach. Staff is very friendly. Would highly recommend this place.
5.0 / 5.0
Very nice experience
5.0 / 5.0
Very nice experience
4.0 / 5.0
More variety of food in the pool bar and a larger balcony would have worked better.
4.0 / 5.0
More variety of food in the pool bar and a larger balcony would have worked better.
5.0 / 5.0
This place was really nice. It is a very "Americanized" hotel. it is more expensive (both to stay there and to eat there) than other hotels. And they also have silverware (no chopsticks, like we found at other hotels) The property is HUGE. It's one of the biggest hotels I saw there. However it looks like it either isn't finished, or it is partially abandoned. It looks like some day it will have a large mall inside it for shopping (indoor) as well as an outdoor mall that feels like you are off-grounds. I imagine when these open that they will be a lot more expensive than the Vietnamese markets (which are crazy cheap) but it would have been cool to walk around the shops if any had been open. There is also a movie theater that looked like it may have been open, but we didn't go. Our room came with unlimited spa, which I thought would be a little more than it was (just a hot sauna). We were there in the "cool season" and it was still 90 degrees and humid each day, so we weren't interested in more heat. The beach was very quiet and clean. As with most beaches in Vietnam, you will have the beach to yourself for most of the day (Locals do not go to the beach other than sunrise/sunset) The pool is MASSIVE and you can easily find places to swim alone, even if there are dozens of people in the pool. One thing to mention is that there are no drawers in any hotels (or few drawers) so plan accordingly. Super nice place to stay. Just need to drive to go anywhere off-resort.
5.0 / 5.0
This place was really nice. It is a very "Americanized" hotel. it is more expensive (both to stay there and to eat there) than other hotels. And they also have silverware (no chopsticks, like we found at other hotels) The property is HUGE. It's one of the biggest hotels I saw there. However it looks like it either isn't finished, or it is partially abandoned. It looks like some day it will have a large mall inside it for shopping (indoor) as well as an outdoor mall that feels like you are off-grounds. I imagine when these open that they will be a lot more expensive than the Vietnamese markets (which are crazy cheap) but it would have been cool to walk around the shops if any had been open. There is also a movie theater that looked like it may have been open, but we didn't go. Our room came with unlimited spa, which I thought would be a little more than it was (just a hot sauna). We were there in the "cool season" and it was still 90 degrees and humid each day, so we weren't interested in more heat. The beach was very quiet and clean. As with most beaches in Vietnam, you will have the beach to yourself for most of the day (Locals do not go to the beach other than sunrise/sunset) The pool is MASSIVE and you can easily find places to swim alone, even if there are dozens of people in the pool. One thing to mention is that there are no drawers in any hotels (or few drawers) so plan accordingly. Super nice place to stay. Just need to drive to go anywhere off-resort.
5.0 / 5.0
Beautiful property, lovely variety of food offered at restaurant, buffet breakfast for delicious, service staff at the resort were lovely especially at restaurant, everyone so lovely and helpful. We had a late check in kitchen was closing and staff organised room service so our family could have a late dinner as we were so tired from travelling, the pool at resort is amazing just gorgeous, pity lots of shops and businesses closed, lots of empty shops but didn’t bother us really it’s 15 min drive to old town, easy to get taxi or grab, day spa facilities were lovely.
5.0 / 5.0
Beautiful property, lovely variety of food offered at restaurant, buffet breakfast for delicious, service staff at the resort were lovely especially at restaurant, everyone so lovely and helpful. We had a late check in kitchen was closing and staff organised room service so our family could have a late dinner as we were so tired from travelling, the pool at resort is amazing just gorgeous, pity lots of shops and businesses closed, lots of empty shops but didn’t bother us really it’s 15 min drive to old town, easy to get taxi or grab, day spa facilities were lovely.
FAQs
How much does this hotel cost compared to others in Hoi An?
The average price for a rental in Hoi An is R 719 per night. This rental is R 405 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Citadines Pearl Hoi An. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Citadines Pearl Hoi An. Enjoy the water!
Is Citadines Pearl Hoi An pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Citadines Pearl Hoi An?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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