Would have preferred higher floor. Weddings get higher precedence…I was there for my dads funeral would have been nice to have a higher floor

Location Clean Quiet Parking available

Mr. Yamamoto was very professional and helpful.

It is a great spot in a safe location

Great

Great

Lovely area- had dinner just down the street. Hotel very nice. I’ll stay there again.

Lovely area- had dinner just down the street. Hotel very nice. I’ll stay there again.

Modern, clean, quiet. Very friendly and attentive staff

Modern, clean, quiet. Very friendly and attentive staff

Great stay great staff!

Great stay great staff!

Clean and comfortable, nice restaurant and bar although food service was slow due to volume but staff was apologetic and let me know before I ordered. I would have given the property 5 stars but the shower pressure was variable at times turning off and then coming back on. Despite that, will definitely return!

Clean and comfortable, nice restaurant and bar although food service was slow due to volume but staff was apologetic and let me know before I ordered. I would have given the property 5 stars but the shower pressure was variable at times turning off and then coming back on. Despite that, will definitely return!

It was a rewarding experience

Very comfortable room, spacious, spotless, up-to-date decor and with every amenity. Staff was friendly and helpful. Great location.

Very comfortable room, spacious, spotless, up-to-date decor and with every amenity. Staff was friendly and helpful. Great location.

Everything was wonderful

Everything was wonderful

Great location, good service all around. Breakfast was a bit pricey.

I love staying at this hotel. It’s very quiet, always clean and the staff is extremely friendly

I love staying at this hotel. It’s very quiet, always clean and the staff is extremely friendly

Great location, good service all around. Breakfast was a bit pricey.

The hotel was nice and beds were comfortable and room was clean. Issue was noise and a lack of addressing the issue. We laid awake listening to a bridal party next door from 2-5:00 am. We called front desk around 2:45 am and they sent someone up, but the party did not stop. I called again and they said they would send someone again but nothing changed. Loud music, yelling and the smell of marijuana was beyond obnoxious. I finally opened my door and saw a party member who told me he would get them to quiet down and about an hour later it finally did. That was not something I wanted to do. I did not want to get into any confrontations. We did not sleep at all and were in town for a family party. It definitely put a damper on our family reunion. Very disappointed in the front desks response and curt answer the second time we called. Thought a Hilton would be better then this.

Nice hotel

The hotel was nice and beds were comfortable and room was clean. Issue was noise and a lack of addressing the issue. We laid awake listening to a bridal party next door from 2-5:00 am. We called front desk around 2:45 am and they sent someone up, but the party did not stop. I called again and they said they would send someone again but nothing changed. Loud music, yelling and the smell of marijuana was beyond obnoxious. I finally opened my door and saw a party member who told me he would get them to quiet down and about an hour later it finally did. That was not something I wanted to do. I did not want to get into any confrontations. We did not sleep at all and were in town for a family party. It definitely put a damper on our family reunion. Very disappointed in the front desks response and curt answer the second time we called. Thought a Hilton would be better then this.

Lovely hotel in the heart of Roslyn. Easy access to all of Roslyn for family visits. Very clean, lovely amenities, great staff.

Lovely hotel in the heart of Roslyn. Easy access to all of Roslyn for family visits. Very clean, lovely amenities, great staff.

Very clean and comfortable. Pleasant front desk staff, though am a believer in prioritizing those in line over unrelated paperwork. Otherwise, no complaints.

The person who checked us in had great customer service skills. She was very nice and helped us out tremendously with our room.

The person who checked us in had great customer service skills. She was very nice and helped us out tremendously with our room.

Very clean and comfortable. Pleasant front desk staff, though am a believer in prioritizing those in line over unrelated paperwork. Otherwise, no complaints.