Hotel Casa HX - Adults Only
Hotel in Holbox
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Adults-only hotel with a rooftop terrace and an outdoor pool
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Casa HX - Adults Only offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathrobes and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool.
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Casa HX - Adults Only offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathrobes and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Garden
Map of Holbox
Available Rooms
Deluxe Room
Beds not specified • 279 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 2 Queen Beds
Beds not specified • 391 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Spa Suite
Beds not specified • 391 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Master Suite
Beds not specified • 640 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
King Suite with Plunge Pool
Beds not specified • 391 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
Reviews
5.0
Food and relaxing atmosphere
5.0
Food and relaxing atmosphere
5.0
We had 11 days in casa HX. We had an upgrade room it's was perfect and clean. The breakfast include was good. This is a relaxing hotel with good staff. Everyone was kind and helping ! Thanks again to Carla, Betty, Annie and Emmanuel for making our stay a perfect vacation!!!
5.0
We had 11 days in casa HX. We had an upgrade room it's was perfect and clean. The breakfast include was good. This is a relaxing hotel with good staff. Everyone was kind and helping ! Thanks again to Carla, Betty, Annie and Emmanuel for making our stay a perfect vacation!!!
2.5
The manager, Anaiza was truly amazing.. She was very helpful the four days we stayed there.. I gladly would recommend anyone to stay at this hotel..
2.5
The manager, Anaiza was truly amazing.. She was very helpful the four days we stayed there.. I gladly would recommend anyone to stay at this hotel..
1.0
Horrible experience. I booked this hotel specifically as they advertised a jacuzzi room. When we arrived the jaccuzi would not heat and only had cold water, and it leaked all over. When we told the front desk of the issue they sent the handyman to resolve the issue. Hey told me the prior guests had an issue as well. The part was ordered to fix it, but it was not expected for at least 50 days. I would not have stayed here knowing that. I was forced to pack up everything and move to another hotel across the island that had this feature as I wanted to use the jacuzzi on my trip. My issue is that the hotel knows there is a problem and still advertises this room. The hotel is not ideally located - its a bit off the beach and somewhat secluded. Originally the staff was great until they learned I was leaving. Then attitudes changed. My review would have been slightly different if they staff was a bit more friendly when they caused an inconvenience and were not helpful or even kind about correcting their false advertising and mistake. I would recommend a different hotel
1.0
Horrible experience. I booked this hotel specifically as they advertised a jacuzzi room. When we arrived the jaccuzi would not heat and only had cold water, and it leaked all over. When we told the front desk of the issue they sent the handyman to resolve the issue. Hey told me the prior guests had an issue as well. The part was ordered to fix it, but it was not expected for at least 50 days. I would not have stayed here knowing that. I was forced to pack up everything and move to another hotel across the island that had this feature as I wanted to use the jacuzzi on my trip. My issue is that the hotel knows there is a problem and still advertises this room. The hotel is not ideally located - its a bit off the beach and somewhat secluded. Originally the staff was great until they learned I was leaving. Then attitudes changed. My review would have been slightly different if they staff was a bit more friendly when they caused an inconvenience and were not helpful or even kind about correcting their false advertising and mistake. I would recommend a different hotel
1.0
We booked here because of all the wonderful reviews. This was suppose to be our honeymoon vacation. It was a literal nightmare.. when we got here, no taxi wanted to take us to our hotel because of the location and how flooded it was. Which I understand but our hotel never informed us of this situation and as a business point of view that’s was wrong. Also once we finally arrived there was no electricity or water. We decided to stick it out due to us not being able to do anything about it. When we woke up the next day we went and asked for a taxi to come. They stated no taxi would come due to flooding. We decided it wasn’t much of a walk so we walked all the way from our hotel to the center and back for 3 days. I have literal blisters all over my feet from how terrible it was but it was the only way to go and get snacks or drinks. And no matter where you go it’s flooded. The hot water went out while my husband had shampoo on his head and didn’t come back until 20-30 minutes later. Also I asked for our money back for the last two days since there was literally no way we could stay one more day in this and they replied with Hello Esmeralda, unfortunately your stay coincided with one of the worst storms we have had in Holbox for more than 6 years, it was national news, we are very sorry for this situation, and we hope to be able to welcome you.. Just know if there’s any chance of rain at all taxis will absolutely not come this way and more than likely everything will be flooded.
1.0
We booked here because of all the wonderful reviews. This was suppose to be our honeymoon vacation. It was a literal nightmare.. when we got here, no taxi wanted to take us to our hotel because of the location and how flooded it was. Which I understand but our hotel never informed us of this situation and as a business point of view that’s was wrong. Also once we finally arrived there was no electricity or water. We decided to stick it out due to us not being able to do anything about it. When we woke up the next day we went and asked for a taxi to come. They stated no taxi would come due to flooding. We decided it wasn’t much of a walk so we walked all the way from our hotel to the center and back for 3 days. I have literal blisters all over my feet from how terrible it was but it was the only way to go and get snacks or drinks. And no matter where you go it’s flooded. The hot water went out while my husband had shampoo on his head and didn’t come back until 20-30 minutes later. Also I asked for our money back for the last two days since there was literally no way we could stay one more day in this and they replied with Hello Esmeralda, unfortunately your stay coincided with one of the worst storms we have had in Holbox for more than 6 years, it was national news, we are very sorry for this situation, and we hope to be able to welcome you.. Just know if there’s any chance of rain at all taxis will absolutely not come this way and more than likely everything will be flooded.
1.0
Few things—this hotel is located in the middle of nowhere and everything is inaccessible without taking a taxi, which ends up pretty expensive. Second, we paid quiet a bit of a premium for the room with the hot tub but here's the kicker.... their rooms don't get hot water for more than a few minutes. That means that you can't fill up the hot tub with hot water... The lack of hot water was called into attention of the staff multiple times but they refused to do anything about it. In fact, they just told me "nobody else has complained about hot water". The receptionist was also useless ; we asked for recommendations about several things and she didn't seem to know anything.This hotel is a waste of money and you should avoid it at all costs.
1.0
Few things—this hotel is located in the middle of nowhere and everything is inaccessible without taking a taxi, which ends up pretty expensive. Second, we paid quiet a bit of a premium for the room with the hot tub but here's the kicker.... their rooms don't get hot water for more than a few minutes. That means that you can't fill up the hot tub with hot water... The lack of hot water was called into attention of the staff multiple times but they refused to do anything about it. In fact, they just told me "nobody else has complained about hot water". The receptionist was also useless ; we asked for recommendations about several things and she didn't seem to know anything.This hotel is a waste of money and you should avoid it at all costs.
5.0
Beautiful property tucked away from the center of town. We enjoyed our stay!
5.0
Beautiful property tucked away from the center of town. We enjoyed our stay!
4.0
Nice property and very friendly staff. The food was ok but a little overpriced. Poor infrastructure makes the location hard to get to and when it rains, you’re sort of stuck unless you want to trudge thru dozens of muddy foot deep mud puddles. Taxis charge a premium to service you out there which makes complete sense but makes excursions a bit pricey.
4.0
Nice property and very friendly staff. The food was ok but a little overpriced. Poor infrastructure makes the location hard to get to and when it rains, you’re sort of stuck unless you want to trudge thru dozens of muddy foot deep mud puddles. Taxis charge a premium to service you out there which makes complete sense but makes excursions a bit pricey.
2.0
The best thing about our stay was the breakfast: fresh fruit and juice plus the BEST chiliquiles. Not much else was as expected. We had no hot water the last 2 days of our stay. We found a scorpion in our room and they wouldn't help us remove it. Our plunge pool was only turned on the first day of our stay so we couldn't use it. Everytime we returned to the room I had to clean up lizard mess. But the problem is that there was a pile of lizard mess accumulating behind the toilet which shows a complete lack of thorough cleaning. They ran out of clean pool towels and wouldn't even give us a bath towel to use by the pool. Would NEVER stay here again.
2.0
The best thing about our stay was the breakfast: fresh fruit and juice plus the BEST chiliquiles. Not much else was as expected. We had no hot water the last 2 days of our stay. We found a scorpion in our room and they wouldn't help us remove it. Our plunge pool was only turned on the first day of our stay so we couldn't use it. Everytime we returned to the room I had to clean up lizard mess. But the problem is that there was a pile of lizard mess accumulating behind the toilet which shows a complete lack of thorough cleaning. They ran out of clean pool towels and wouldn't even give us a bath towel to use by the pool. Would NEVER stay here again.
5.0
Everything was very nice and relax, breakfast had a different option every morning, and delicious.
Unfortunately, because the general conditions of the island, the access for the beach is difficult when you are walking due to all the water holes around
5.0
Everything was very nice and relax, breakfast had a different option every morning, and delicious.
Unfortunately, because the general conditions of the island, the access for the beach is difficult when you are walking due to all the water holes around
5.0
We LOVED our stay at HX! Restaurants on site, amazing beaches within walking distance, and a great place to see the bioluminescence!
The room was quiet and beautiful and the AC was a lifesaver! Staff was super friendly and accommodating. We had no complaints. Highly recommend!
5.0
We LOVED our stay at HX! Restaurants on site, amazing beaches within walking distance, and a great place to see the bioluminescence!
The room was quiet and beautiful and the AC was a lifesaver! Staff was super friendly and accommodating. We had no complaints. Highly recommend!
5.0
Super close to both beaches and fantastic staff.
5.0
Super close to both beaches and fantastic staff.
2.5
Absolutely loved this place! Very peaceful, nice clean rooms, great service and great location away from the center and all the noise. Will definitely go back!
2.5
Absolutely loved this place! Very peaceful, nice clean rooms, great service and great location away from the center and all the noise. Will definitely go back!
4.0
Annie was great! She is very attentive and very helpful. She made our stay amazing.
4.0
Annie was great! She is very attentive and very helpful. She made our stay amazing.
5.0
Annie at the reception is the sweetest!!! Since the first minute we got there till our last day she was taking care of us and making sure we were doing well. She’s so professional and she has EXCELLENT customer service skills. Enrique at the breakfast area was also very professional and taking care of us making us feel very special guests. The property is away from the downtown area, but is very nice and the beach is walking distance. Also, you can walk to the beach at night to enjoy the bioluminescence experience without having to pay for the excursion, the hotel will provide you a headlamp to walk through the dark road but is safe since there’s a lot of tourist walking and groups that pay to go there. The rooms are nice, super clean and smell delicious! The food at the Phanter’s restaurant within the hotel is AMAZING!! And affordable$$! We fully recommend this property!! We will be back soon!!
5.0
Annie at the reception is the sweetest!!! Since the first minute we got there till our last day she was taking care of us and making sure we were doing well. She’s so professional and she has EXCELLENT customer service skills. Enrique at the breakfast area was also very professional and taking care of us making us feel very special guests. The property is away from the downtown area, but is very nice and the beach is walking distance. Also, you can walk to the beach at night to enjoy the bioluminescence experience without having to pay for the excursion, the hotel will provide you a headlamp to walk through the dark road but is safe since there’s a lot of tourist walking and groups that pay to go there. The rooms are nice, super clean and smell delicious! The food at the Phanter’s restaurant within the hotel is AMAZING!! And affordable$$! We fully recommend this property!! We will be back soon!!
5.0
Staff was very friendly and helpful. Food and bar was delicious and always available. Loved our large suite. Enjoyed the location for peace and quiet, but distant from services. Would definitely return!
5.0
Staff was very friendly and helpful. Food and bar was delicious and always available. Loved our large suite. Enjoyed the location for peace and quiet, but distant from services. Would definitely return!
5.0
Very great 10/10 !!!
5.0
Very great 10/10 !!!
5.0
breakfast good. Staff fantastic
5.0
breakfast good. Staff fantastic
5.0
Great location near Coco Beach and bioluminescence at night. The night sky is lit up with beautiful stars at night if you plan on a night stroll. The staff here are incredibly helpful and friendly. Two thumbs and 5 stars
5.0
Great location near Coco Beach and bioluminescence at night. The night sky is lit up with beautiful stars at night if you plan on a night stroll. The staff here are incredibly helpful and friendly. Two thumbs and 5 stars
2.5
Amazing stay! Super quiet and peaceful. Incredible service.
2.5
Amazing stay! Super quiet and peaceful. Incredible service.
FAQs
How much does this hotel cost compared to others in Holbox?
The average price for a rental in Holbox is R 1,806 per night. This rental is R 93 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Casa HX - Adults Only. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Casa HX - Adults Only. Enjoy the water!
Is Hotel Casa HX - Adults Only pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Casa HX - Adults Only?
We found 4 amenities for this rental. This includes pool, air conditioner, internet / wifi, and garden.
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