Casa del Árbol Condo
Apartment hotel in Playa del Carmen
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this apartment hotel
Aparthotel with an outdoor pool, near Quinta Avenida
This aparthotel features an outdoor pool, concierge services, and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a garden are onsite.
Each apartment provides a kitchen with a refrigerator, plus free WiFi, free wired Internet, and a flat-screen TV with cable channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include a balcony and a minibar. Housekeeping is available once per stay.
Casa del Árbol Condo offers 30 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.
Recreational amenities at the aparthotel include an outdoor pool.
This aparthotel features an outdoor pool, concierge services, and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a garden are onsite.
Each apartment provides a kitchen with a refrigerator, plus free WiFi, free wired Internet, and a flat-screen TV with cable channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include a balcony and a minibar. Housekeeping is available once per stay.
Casa del Árbol Condo offers 30 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided once per stay.
Recreational amenities at the aparthotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Balcony or Patio
TV
Garden
Map of Playa del Carmen
Nearby attractions
Available Rooms
Standard Apartment, 1 King Bed with Sofa bed, Kitchenette
Beds not specified • 431 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Apartment, Multiple Beds, Kitchenette
Beds not specified • 592 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Apartment, 2 Bedrooms, Kitchenette
Beds not specified • 700 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Exclusive Penthouse, 1 King Bed
Beds not specified • 667 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Penthouse, 1 Bedroom, Executive Level
Beds not specified • 646 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
Reviews
10.0
Everything great for the price
10.0
Everything great for the price
2.0
This shouould be for a child. Do not advertise that you have a kitchen when there are no utensils other than One plastic spoon, one broken pot two lids that dont match anything. Plus no drinking water the soap is in a ketchup bottlle
2.0
This shouould be for a child. Do not advertise that you have a kitchen when there are no utensils other than One plastic spoon, one broken pot two lids that dont match anything. Plus no drinking water the soap is in a ketchup bottlle
8.0
Everything has been said on previous reviews.
8.0
Not much has changed from previous stays at this property. The staff are friendly and helpful, willing to provide service when required.
The area around is not a reflection on the property itself, because it is located in a residential part of the city. Management have attempted to maintain the property to a good standard, especially after the recent storm weather!
Overall I chose this property because I have had long stays in the past, which had been comfortable, and the rates are very good.
8.0
Not much has changed from previous stays at this property. The staff are friendly and helpful, willing to provide service when required.
The area around is not a reflection on the property itself, because it is located in a residential part of the city. Management have attempted to maintain the property to a good standard, especially after the recent storm weather!
Overall I chose this property because I have had long stays in the past, which had been comfortable, and the rates are very good.
2.0
Very inconvenient location it is not possible to walk from the hotel you would need to take a taxi. The pool advertised is so small and dirty you definitely cannot swim in it you could maybe stand in it or just put your feet in but it’s in such an awkward spot there was never anyone using it. There was no breakfast available and no rooftop terrace as promised. The safe didn’t work, the TV didn’t turn on and was so tiny and when we would come back at the end of the day we would find our room an absolute sauna as the fan and AC were shut off by the staff. Would definitely not recommend staying here we ended up moving to a different hotel. It was our honeymoon and we were so disappointed. We tried reaching out to Expedia but we’re not able to receive any compensation. Do not book
2.0
Very inconvenient location it is not possible to walk from the hotel you would need to take a taxi. The pool advertised is so small and dirty you definitely cannot swim in it you could maybe stand in it or just put your feet in but it’s in such an awkward spot there was never anyone using it. There was no breakfast available and no rooftop terrace as promised. The safe didn’t work, the TV didn’t turn on and was so tiny and when we would come back at the end of the day we would find our room an absolute sauna as the fan and AC were shut off by the staff. Would definitely not recommend staying here we ended up moving to a different hotel. It was our honeymoon and we were so disappointed. We tried reaching out to Expedia but we’re not able to receive any compensation. Do not book
4.0
Apartment was clean but warn out. Paint was warned off on doors and walls, toilet seat bolts rusted off, stove was covered in rust and baked on grease, dishes stained from years of use, and broken safe. The kitchen was not functional. Fridge did not cool, stove propane full but could not get pilot to light, minimal cookware. Selected condo to prepare meals, had additional $2,000 in food expenses since no functioning kitchen. Not told until arrival that you could not flush toilet paper down the toilet. This is common but it was not stated on Travelocity posting. Pictures on the posting were misleading. Property owners posted pictures for all the units available plus sister property. Pictures I thought would be our condo turned out to be for Casa Luca. Pictures must be from first built because the unit was very much worn out and not fresh as the pictures displayed. Pictures gave an appearance of more space. 2nd bedroom did not have air conditioning unit. Door must stay open at nighttime to receive cool air from common aera. Cement furniture and bed bases with thin mattress. This is common but should have thicker padding to not feel cement while sleeping. WIFI not consistent. Strong signal if in the common area but no signal in bedrooms. Pool was small and close to units. Pictures made pool appear larger and hid closeness to the first-floor units. To respect tenants, we could not use the pool as we would accidently splash on to their sitting area or the kids. Loud neighbors.
4.0
Apartment was clean but warn out. Paint was warned off on doors and walls, toilet seat bolts rusted off, stove was covered in rust and baked on grease, dishes stained from years of use, and broken safe. The kitchen was not functional. Fridge did not cool, stove propane full but could not get pilot to light, minimal cookware. Selected condo to prepare meals, had additional $2,000 in food expenses since no functioning kitchen. Not told until arrival that you could not flush toilet paper down the toilet. This is common but it was not stated on Travelocity posting. Pictures on the posting were misleading. Property owners posted pictures for all the units available plus sister property. Pictures I thought would be our condo turned out to be for Casa Luca. Pictures must be from first built because the unit was very much worn out and not fresh as the pictures displayed. Pictures gave an appearance of more space. 2nd bedroom did not have air conditioning unit. Door must stay open at nighttime to receive cool air from common aera. Cement furniture and bed bases with thin mattress. This is common but should have thicker padding to not feel cement while sleeping. WIFI not consistent. Strong signal if in the common area but no signal in bedrooms. Pool was small and close to units. Pictures made pool appear larger and hid closeness to the first-floor units. To respect tenants, we could not use the pool as we would accidently splash on to their sitting area or the kids. Loud neighbors.
10.0
I appreciate that at the hotel was calm, it's about 20 - 30 minutes from downtown, so without any city noises. The service was nice and helpful if you needed some information.
10.0
I appreciate that at the hotel was calm, it's about 20 - 30 minutes from downtown, so without any city noises. The service was nice and helpful if you needed some information.
8.0
Met our needs. Basic room with kitchenette. Clean, quiet, reasonable price.
8.0
Met our needs. Basic room with kitchenette. Clean, quiet, reasonable price.
10.0
super happy, I just love the place.
10.0
super happy, I just love the place.
6.0
Great spot if you want to be away from the downtown area. Trying to get a taxi is very challenging and costly.
6.0
Great spot if you want to be away from the downtown area. Trying to get a taxi is very challenging and costly.
2.0
Filthy. Dripping AC in room. Unacceptable!
2.0
Filthy. Dripping AC in room. Unacceptable!
2.0
Terrible experience, our flight was delayed and we landed 11pm and we arrived at the building and no one was available and no one answered the phone when we tried calling to say we would arrive after 10pm. I hope they do the right thing and refund my money back.
2.0
Terrible experience, our flight was delayed and we landed 11pm and we arrived at the building and no one was available and no one answered the phone when we tried calling to say we would arrive after 10pm. I hope they do the right thing and refund my money back.
2.0
They layout was nice but it was far from everywhere and it looked like it was in a bad area i took off with in 10min of getting there got a different place to stay
10.0
This location is off the beaten path and away from the loud and overwhelming tourist zone of the Playa. Note that there is a shopping centre, grocery store and Oxxo all within a 15-minute walking distance. The staff Susy and Eric were incredibly friendly and amazing property hosts. The penthouse room was clean, spacious and the bedroom was comfortable and cool. Note that the room is on the top floor so the sun will heat up the cement and the A/C in the living room will not always be able to compensate. Get a cheap stand-up fan at Walmart and problem fixed!
2.0
They layout was nice but it was far from everywhere and it looked like it was in a bad area i took off with in 10min of getting there got a different place to stay
10.0
This location is off the beaten path and away from the loud and overwhelming tourist zone of the Playa. Note that there is a shopping centre, grocery store and Oxxo all within a 15-minute walking distance. The staff Susy and Eric were incredibly friendly and amazing property hosts. The penthouse room was clean, spacious and the bedroom was comfortable and cool. Note that the room is on the top floor so the sun will heat up the cement and the A/C in the living room will not always be able to compensate. Get a cheap stand-up fan at Walmart and problem fixed!
4.0
Our stay at Casa del Arbol was great! The pictures weren't 100% accurate but we got a GREAT price so were not complaining. The place was very clean. There was no patio furniture or anything outside on the huge patio.. just a cement table. Unfortunately the receptionists couldn't remember the wifi passwords so we had no wifi for the first night. We also noticed that the shower and the bathroom tap were shocking us while using the water. We did feel a little unsafe and that the electrical definitely isn't up to our standard. But again, we paid next to nothing for this penthouse so it wasn't the biggest deal. But this room was in a nice, safe and quiet location in Playa and allowed us to easily explore the city.
4.0
Our stay at Casa del Arbol was great! The pictures weren't 100% accurate but we got a GREAT price so were not complaining. The place was very clean. There was no patio furniture or anything outside on the huge patio.. just a cement table. Unfortunately the receptionists couldn't remember the wifi passwords so we had no wifi for the first night. We also noticed that the shower and the bathroom tap were shocking us while using the water. We did feel a little unsafe and that the electrical definitely isn't up to our standard. But again, we paid next to nothing for this penthouse so it wasn't the biggest deal. But this room was in a nice, safe and quiet location in Playa and allowed us to easily explore the city.
4.0
The room was on 4 th floor with an elevator that got stuck 2x my husband had to force the doors open.
The beds were hard as rocks.
The whole condo was infested with ants.
No one at front desk before 8:30 am or after 7pm
8.0
This is a great place to stay at
Big plaza just walking distance (for those who enjoy walking)
The rooms with kitchenette are excellent and convenient.
Will definitely stay again if i go back to playa del Carmen
3.0
The good: it was cheap and spacious.
Large fridge and kitchen.
The bad: you can tell the front door had been forced open and they had not fixed it. Parking was on the street and felt sketchy.
3.0
The good: it was cheap and spacious.
Large fridge and kitchen.
The bad: you can tell the front door had been forced open and they had not fixed it. Parking was on the street and felt sketchy.
10.0
Personally it was so beautiful and I recommend
5.0
I highly recommend Casa del Arbol, it is very spacious and clean. We had a great experience and would definitely stay again!
5.0
I highly recommend Casa del Arbol, it is very spacious and clean. We had a great experience and would definitely stay again!
4.0
THE STUDIO PENTHOUSE IS NICE. REAL BIG BALCONY. I WOULD LOVE TO STAY AGAIN BUT THE BED IS OLD AND CHEAP. MY BACK HURT. ONCE THATS FIXED WE ARE A GO!!!!!!!!
4.0
THE STUDIO PENTHOUSE IS NICE. REAL BIG BALCONY. I WOULD LOVE TO STAY AGAIN BUT THE BED IS OLD AND CHEAP. MY BACK HURT. ONCE THATS FIXED WE ARE A GO!!!!!!!!
5.0
The price was excellent! Even though it says there is free parking, the parking is on the street not inside the property (but the street seemed safe). There is no one in the office after 10 pm and before 8 am. It is close to stores and the main highway.
5.0
The price was excellent! Even though it says there is free parking, the parking is on the street not inside the property (but the street seemed safe). There is no one in the office after 10 pm and before 8 am. It is close to stores and the main highway.
FAQs
How much does this apartment hotel cost compared to others in Playa del Carmen?
The average price for a rental in Playa del Carmen is R 2,304 per night. This rental is R 1,536 less expensive than the average.
Is parking included with this apartment hotel?
Parking is not specified as an available amenity at Casa del Árbol Condo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
Yes, a swimming pool is available for use at Casa del Árbol Condo. Enjoy the water!
Is Casa del Árbol Condo pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Casa del Árbol Condo?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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