Hyatt Regency Gurgaon
Hotel in Gurugram
2 guests · 1 bedroom · 1 bath
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Luxury hotel with 2 outdoor pools and a full-service spa
Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Hyatt Regency Gurgaon offers 451 accommodations with minibars and laptop-compatible safes. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a 24-hour fitness center.
Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Hyatt Regency Gurgaon offers 451 accommodations with minibars and laptop-compatible safes. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Garden
Family friendly
Map of Gurugram
Available Rooms
Room, 1 King Bed (Club Access)
Beds not specified • 473 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 2 Twin Beds (Club Access)
Beds not specified • 473 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 King Bed
Beds not specified • 473 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 King Bed (Regency)
Beds not specified • 947 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 2 Twin Beds
Beds not specified • 473 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
Reviews
0.5
Nothing but issues from checking in to check out. Don’t go to their restaurants unless you want flies in your food. Aircon in our room wasn’t working, was really cold. Reception staff were friendly. The restaurant manager was rude.
0.5
Nothing but issues from checking in to check out. Don’t go to their restaurants unless you want flies in your food. Aircon in our room wasn’t working, was really cold. Reception staff were friendly. The restaurant manager was rude.
4.0
Shower stand fell off
4.0
Shower stand fell off
3.0
It seems to be an old property..
3.0
It seems to be an old property..
1.0
Not a nice stay due to hygience condition and cleanliness of room.
1.0
Not a nice stay due to hygience condition and cleanliness of room.
2.0
Great comfortable hotel. We were there for 6 nights mid January. We did arrive about 11 am and the hotel had our room ready. Not hotels fault I know but there was a thick fog/smog for the entire 6 days we were there. So consequently very cold outside.
The public areas although very clean were quite cool in particular the Club lounge. In the lounge the drinks service was quite slow mostly. Although the light snacks on offer were very tasty and well presented the 2 hot offerings each night were just luke warm.
Although too cold sit outside never mind swim the pool area was very shabby. The outside of the pool was covered in bird droppings and cracked uneven tiles.
No information in rooms regarding hotel facilities.
Be warned, if there is a wedding going on, which lasts 3 days don’t expect an early night. We were on the 12th floor overlooking the hotel entrance where there is a green area to host the weddings and we were kept awake till early hours on 2 of those nights.
The staff at this hotel were all very polite, friendly and helpful. The breakfast was very good with plentiful options. The room was very comfortable as was the bed (like sleeping on a cloud). From here we did trips to the Taj Mahal and Jaipur which took about 3 1/2 to 4 hours to reach from here. Despite the negatives mentioned above it is a top class hotel and we would go back but would like them to address the few negatives above first.
2.0
Great comfortable hotel. We were there for 6 nights mid January. We did arrive about 11 am and the hotel had our room ready. Not hotels fault I know but there was a thick fog/smog for the entire 6 days we were there. So consequently very cold outside.
The public areas although very clean were quite cool in particular the Club lounge. In the lounge the drinks service was quite slow mostly. Although the light snacks on offer were very tasty and well presented the 2 hot offerings each night were just luke warm.
Although too cold sit outside never mind swim the pool area was very shabby. The outside of the pool was covered in bird droppings and cracked uneven tiles.
No information in rooms regarding hotel facilities.
Be warned, if there is a wedding going on, which lasts 3 days don’t expect an early night. We were on the 12th floor overlooking the hotel entrance where there is a green area to host the weddings and we were kept awake till early hours on 2 of those nights.
The staff at this hotel were all very polite, friendly and helpful. The breakfast was very good with plentiful options. The room was very comfortable as was the bed (like sleeping on a cloud). From here we did trips to the Taj Mahal and Jaipur which took about 3 1/2 to 4 hours to reach from here. Despite the negatives mentioned above it is a top class hotel and we would go back but would like them to address the few negatives above first.
4.0
Food and beverages team in Kitchen direct were very helpful indeed.
Rahul Bhardwaj was on duty for most of our stay and his attention to details and customer focus is commendable well done, Rahul and thank you
The team leader in the above section was also very customer focused and attentive. Thank you
4.0
Food and beverages team in Kitchen direct were very helpful indeed.
Rahul Bhardwaj was on duty for most of our stay and his attention to details and customer focus is commendable well done, Rahul and thank you
The team leader in the above section was also very customer focused and attentive. Thank you
1.0
Unprofessional staff and front desk manager. Usually refrain from being specific and giving names, but need to mention about Diksha and the harrowing experience. The behavior was totally uncalled for. Arrived at the property after a long flight, did two rounds of walking between the room on the 9th floor and the front desk since the keys for room did not work! Requested Diksha to give spare keys for the 3rd time but still weren’t provided and a new room got allotted on the 14th floor. At the time of check out, went to the front desk to check and to clear all the dues and was told they were already done through expedia. After half an hour and on our way to the airport we get chasers and multiple calls that the dues weren’t paid. And it was simply an “error” from the front desk. When we requested them to get in touch after 10 days once we received the cc statement, we are still being harassed by multiple calls and really rude tone by Ms Diksha, who hence forth I requested not want to engage with!
It is not always the guests who create a ruckus and throw tantrums. The hotel staff has to respectful and empathetic towards the guests. The first rule of hospitality industry is to be able to create an experience, be generous and friendly toward the guests.But no apologies or regret was shown at the time of checking in, when we had to run back and forth between the rooms n front desk.A regular guest at the Delhi Hyatt regency but what ill behaved staff at your Gurgaon property.
1.0
Unprofessional staff and front desk manager. Usually refrain from being specific and giving names, but need to mention about Diksha and the harrowing experience. The behavior was totally uncalled for. Arrived at the property after a long flight, did two rounds of walking between the room on the 9th floor and the front desk since the keys for room did not work! Requested Diksha to give spare keys for the 3rd time but still weren’t provided and a new room got allotted on the 14th floor. At the time of check out, went to the front desk to check and to clear all the dues and was told they were already done through expedia. After half an hour and on our way to the airport we get chasers and multiple calls that the dues weren’t paid. And it was simply an “error” from the front desk. When we requested them to get in touch after 10 days once we received the cc statement, we are still being harassed by multiple calls and really rude tone by Ms Diksha, who hence forth I requested not want to engage with!
It is not always the guests who create a ruckus and throw tantrums. The hotel staff has to respectful and empathetic towards the guests. The first rule of hospitality industry is to be able to create an experience, be generous and friendly toward the guests.But no apologies or regret was shown at the time of checking in, when we had to run back and forth between the rooms n front desk.A regular guest at the Delhi Hyatt regency but what ill behaved staff at your Gurgaon property.
2.0
Ordered food for in room dining and all we got were hung up calls. The manager did take the food on tab but after 2.5 hrs. Never expected this out of Hyatt property.
2.0
Ordered food for in room dining and all we got were hung up calls. The manager did take the food on tab but after 2.5 hrs. Never expected this out of Hyatt property.
2.0
Very average
2.0
Room service was very slow… many basic amenities were not there in the room itself …. AC was not working well … breakfast buffet was below average .. food cold dry …most of them at least … staff was polite but overall experience it does not do justice to Hyatt hotel chain brand name.
2.0
Very average
2.0
Room service was very slow… many basic amenities were not there in the room itself …. AC was not working well … breakfast buffet was below average .. food cold dry …most of them at least … staff was polite but overall experience it does not do justice to Hyatt hotel chain brand name.
2.5
Amazing hotel. Lovely staff. Excellent food. Will definitely go back when back in Delhi.
2.5
Amazing hotel. Lovely staff. Excellent food. Will definitely go back when back in Delhi.
2.0
Not good food this time.
2.0
Not good food this time.
5.0
I love the stay i enjoyed the jacuzzi area, staff is very nice, the look was awsm and it's so luxurious....💜💜💜
5.0
I love the stay i enjoyed the jacuzzi area, staff is very nice, the look was awsm and it's so luxurious....💜💜💜
2.0
Had a comfortable stay with the family… staff was warm and helping.. special thanks to Mr Gaurav at the reception and Mr Nandeesh at the restaurant who went out of their way to make our stay great.
2.0
Had a comfortable stay with the family… staff was warm and helping.. special thanks to Mr Gaurav at the reception and Mr Nandeesh at the restaurant who went out of their way to make our stay great.
2.5
Business Hotel and nice and decent
2.5
Business Hotel and nice and decent
2.0
Great stay with a very Nice staff.
Location closed to the highway so easy access.
2.0
Great stay with a very Nice staff.
Location closed to the highway so easy access.
5.0
Liked the service, regular housekeeping and rooms were clean and spacious
5.0
Liked the service, regular housekeeping and rooms were clean and spacious
4.0
Good property. Room Upgrade took a little time
4.0
Good property. Room Upgrade took a little time
0.5
Worst 5 star hotel we ever stayed. No hygiene standards. Food on floor in restaurant - not even cleaned after 1 day; housekeeping using mouth saliva to open sheets, putting bedsheets on their heads, rooms really run down, property run down, menu's old and stinking , the whole hotel stinks. No service orientation. From restaurant Mayank is a disaster, he made us get up from the breakfast section saying table is reserved when there was no sign - and no one even came by the time we ended, asked him for salt (since table salt was empty) - he went to his section and was seen asking somebody else to give since he told us that we were not sitting in his section! Rahul was nice from restaurant. In room dining - we asked someone to get mouth freshner - the guy asked our room number and never bothered to came back. I think it is just a 3 star business hotel and no - where close to a 5 star or a hotel suitable for families. We will never come back to this hotel.
0.5
Worst 5 star hotel we ever stayed. No hygiene standards. Food on floor in restaurant - not even cleaned after 1 day; housekeeping using mouth saliva to open sheets, putting bedsheets on their heads, rooms really run down, property run down, menu's old and stinking , the whole hotel stinks. No service orientation. From restaurant Mayank is a disaster, he made us get up from the breakfast section saying table is reserved when there was no sign - and no one even came by the time we ended, asked him for salt (since table salt was empty) - he went to his section and was seen asking somebody else to give since he told us that we were not sitting in his section! Rahul was nice from restaurant. In room dining - we asked someone to get mouth freshner - the guy asked our room number and never bothered to came back. I think it is just a 3 star business hotel and no - where close to a 5 star or a hotel suitable for families. We will never come back to this hotel.
5.0
Excellent room
Clean
Staff were friendly and given late checkout
5.0
Excellent room
Clean
Staff were friendly and given late checkout
FAQs
How much does this hotel cost compared to others in Gurugram?
The average price for a rental in Gurugram is R 697 per night. This rental is R 1,000 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hyatt Regency Gurgaon. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hyatt Regency Gurgaon. Enjoy the water!
Is Hyatt Regency Gurgaon pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hyatt Regency Gurgaon?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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