Good

Worked great for us.

Worked great for us.

I liked the pillows. One thing that i would like to see is grab handles on both sides of the tub/shower. I always get in on the back so i don't get my hair wet.

I liked the pillows. One thing that i would like to see is grab handles on both sides of the tub/shower. I always get in on the back so i don't get my hair wet.

There was some sort of mold/mildew issue in my room. Walking back in to that horrible smell every day was awful and it became hard to breathe at night.

There was some sort of mold/mildew issue in my room. Walking back in to that horrible smell every day was awful and it became hard to breathe at night.

One of the best places I have stayed in a long time

One of the best places I have stayed in a long time

Breakfast was ok. Nothing great

RUDE AND UNPROFESSIONAL STAFF THAT SHOULD NOT WORK IN THE SERVICE INDUSTRY. YOU HAVE BEEN WARNED.

Breakfast was ok. Nothing great

RUDE AND UNPROFESSIONAL STAFF THAT SHOULD NOT WORK IN THE SERVICE INDUSTRY. YOU HAVE BEEN WARNED.

The young lady that checked us in was welcoming, and made our initial experience pleasant. We stayed for two day, in a suite with the plan to spend time in the room. Unfortunately, the cable did not work 90% of the time we were at the hotel. The bedding also did not stay on the bed. The AC unit in our room was also not pushing out much cold air. We adjusted the temperature several times. Breakfast was enjoyable, and they did a good job of straightening up our room for our 2nd day. Overall the experience was a disappointment though.

The young lady that checked us in was welcoming, and made our initial experience pleasant. We stayed for two day, in a suite with the plan to spend time in the room. Unfortunately, the cable did not work 90% of the time we were at the hotel. The bedding also did not stay on the bed. The AC unit in our room was also not pushing out much cold air. We adjusted the temperature several times. Breakfast was enjoyable, and they did a good job of straightening up our room for our 2nd day. Overall the experience was a disappointment though.

The room was okay. For a hotel on the expensive end in Emporia there should be more attention to detail. The torn shower curtain could easily be replaced. I checked out early and received a voicemail saying I left quite a bit of luggage in my room. They were going to charge me for another night. I called and the person said I was in room 227. I said I was in 327 and I have my stuff. He proceeded to disagree and say I was in 227 and they were charging me. I said I was on the third floor. He disagreed with me. You ride the elevator multiple times you generally remember what button you push. I think he missed a very important aspect of customer service. I started to drive back over there and received another call admitting to there error. You don’t get to cover up a condescending attitude with a simple apology and ‘have a nice day’. The situation was ugly. I imagine the people staying multiple nights in 227 might have a complaint as well. This was horrible customer service. Skip this hotel.

The room was okay. For a hotel on the expensive end in Emporia there should be more attention to detail. The torn shower curtain could easily be replaced. I checked out early and received a voicemail saying I left quite a bit of luggage in my room. They were going to charge me for another night. I called and the person said I was in room 227. I said I was in 327 and I have my stuff. He proceeded to disagree and say I was in 227 and they were charging me. I said I was on the third floor. He disagreed with me. You ride the elevator multiple times you generally remember what button you push. I think he missed a very important aspect of customer service. I started to drive back over there and received another call admitting to there error. You don’t get to cover up a condescending attitude with a simple apology and ‘have a nice day’. The situation was ugly. I imagine the people staying multiple nights in 227 might have a complaint as well. This was horrible customer service. Skip this hotel.

Overpriced but decent room

Overpriced but decent room

Staff was very friendly and room was nice and clean.

Staff was very friendly and room was nice and clean.

Great hospitality clean rooms, really friendly to the cyclists. Early breakfast was soooo nice on race day. Thank you.

Great hospitality clean rooms, really friendly to the cyclists. Early breakfast was soooo nice on race day. Thank you.

The hotel was close to restaurants, shopping, and the freeway. Very clean hotel. Great staff.

The hotel was close to restaurants, shopping, and the freeway. Very clean hotel. Great staff.

Very convenient to things in Emporia.

Very convenient to things in Emporia.

Pool was ice cold definitely don’t recommend!!!!

Pool was ice cold definitely don’t recommend!!!!

The concierge, Kathy was great! Clean and comfortable rooms.

The concierge, Kathy was great! Clean and comfortable rooms.

Nice