Hair in the bathtub

Hair in the bathtub

Great trip, comfy stay, clean hotel, excellent staff with good attitude

Great trip, comfy stay, clean hotel, excellent staff with good attitude

Beds were hard as a rock.

Beds were hard as a rock.

The room was not very clean. Looked like it hadn’t been vacuumed especially around the edges, furniture had wear and tear, walls dirty and bathroom was poorly cleaned. No attention to detail.

The room was not very clean. Looked like it hadn’t been vacuumed especially around the edges, furniture had wear and tear, walls dirty and bathroom was poorly cleaned. No attention to detail.

The whole hotel had a dingy smell and feel to it. There was hair in the shower and bathroom floor. There were massive stains in the hallway. The tile outside of elevator was crumbling.

The whole hotel had a dingy smell and feel to it. There was hair in the shower and bathroom floor. There were massive stains in the hallway. The tile outside of elevator was crumbling.

It's close to Metrolink station. Right behind Lotawata Creek restaurant.

It's close to Metrolink station. Right behind Lotawata Creek restaurant.

It was okay.

It was okay.

Property really run down, very strong smell of mildew. When we entered the room we killed at least 6 stink bugs, the pull out sofa was full of old food the mattress was garbage(my 14yr old asked to sleep in the car) side chairs had disturbing stains the rugs were clearly NOT vacuumed. Everything dusty, the night stand had some sort of liquid or vomit dried on the side. The shower was so filthy with mold we stood on a towel to shower, the drain cover was not attached. All of the above threw me into a asthma exacerbation. Very disappointed. Spend the extra few bucks and stay at Drury.

Property really run down, very strong smell of mildew. When we entered the room we killed at least 6 stink bugs, the pull out sofa was full of old food the mattress was garbage(my 14yr old asked to sleep in the car) side chairs had disturbing stains the rugs were clearly NOT vacuumed. Everything dusty, the night stand had some sort of liquid or vomit dried on the side. The shower was so filthy with mold we stood on a towel to shower, the drain cover was not attached. All of the above threw me into a asthma exacerbation. Very disappointed. Spend the extra few bucks and stay at Drury.

Very nice, especially like our room. Lots of space

Very nice, especially like our room. Lots of space

No cook 1 day. Swimming pool was cold

No cook 1 day. Swimming pool was cold

Centrally located for my needs

Centrally located for my needs

Decent spot for a quick overnight stop.

Decent spot for a quick overnight stop.

The hotel is getting to be rundown, the floor had cracks in it, the hallway carpet was stained and faded.

Stay was acceptable but not amazing. Room needed repaired-tub drain won’t stay open unless you prop it open. Large area on the ceiling that is patched and discolored from a water leak. One entire corner of the room is patched and painted poorly with a mismatched wall color. Pillows are very flat. Kids were running wild in the halls and dogs were barking early in the morning right across the hall from us.

Stay was acceptable but not amazing. Room needed repaired-tub drain won’t stay open unless you prop it open. Large area on the ceiling that is patched and discolored from a water leak. One entire corner of the room is patched and painted poorly with a mismatched wall color. Pillows are very flat. Kids were running wild in the halls and dogs were barking early in the morning right across the hall from us.

Easy check in. Great restaurant lottawata next door.

Easy check in. Great restaurant lottawata next door.

The hallway on our floor smelled awful. Our room was open when we got to it after check in. The pool area has drywall laying on ground and all the pool towels were wet. Breakfast was not included and was not good.

The hallway on our floor smelled awful. Our room was open when we got to it after check in. The pool area has drywall laying on ground and all the pool towels were wet. Breakfast was not included and was not good.

Booked a King Suite for myself, my daughter, her fiance and my grandbaby for 2 nights. The room layout was great and the King size bed was nice (for my daughter & fiance). The biggest problem was the "pull out" sofa. The pull out had an extremely thin, dirty mattress with blood stains. I called down for bedding and received a thin little mattress pad, a bottom sheet that didn't fit and a bedspread. After 2 more tries I got another thin disgusting mattress pad and a top sheet. I luckily had 2 blankets in my car and gave up on any additional bedding. Needless to say it was not a comfortable night. The next day we had the "do not disturb" on the door until about 11am while the baby slept and then left for the day. When we returned, the room had not been cleaned. We also noticed that the elevator certificate was a year overdue and one didn't have a certificate at all. The second night my daughter's fiance took the "sofa bed" and I slept in the king with my daughter. I always thought Holiday Inn was a good place to stay -- that you could trust the quality. I would not stay here again. I still haven't figured out why they charged my credit card for $10 when I checked in for incidentals and wouldn't apply it to my breakfast charges. They said I'll be reimbursed in 3-5 days.