Hotel Riu Cancun - All Inclusive
All inclusive resort in Cancun
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this all inclusive resort
Ocean-view property with 5 bars/lounges, near Tortuga Beach
Catch some rays at the beach or spend the day relaxing at Hotel Riu Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Housekeeping is available on request.
Hotel Riu Cancun - All Inclusive offers 569 accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.
4 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club.
Catch some rays at the beach or spend the day relaxing at Hotel Riu Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Housekeeping is available on request.
Hotel Riu Cancun - All Inclusive offers 569 accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.
4 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Cancun
Available Rooms
Standard Double Room (M)
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Double Room, Sea View (M)
Beds not specified • 323 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Suite, Sea View (M)
Beds not specified • 474 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, Ocean View (U)
Beds not specified • 538 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Suite, Ocean View (B2C-US)
Beds not specified • 474 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
Reviews
3.0
the ac of the room was super noisy
everyday had to ask for shower stuff
3.0
the ac of the room was super noisy
everyday had to ask for shower stuff
10.0
I enjoyed everything. This was my 2nd trip and as before I really enjoyed my stay.
6.0
called Expedia prior to arriving to Cancun to get a shuttle scheduled to pick and drop us off from Airport to hotel . However, when we arrived they did not have our information. I called Expedia and they today me they couldn’t do anything for that that . I had to pay a total of $200 for a taxi which it was a very uncomfortable and worrying drive . My wife did not feel safe. Being a long time Expedia customer, I am very disappointed
10.0
Perfect for kids and family
10.0
Very helpful and polite
10.0
Highly recommended
10.0
Great place to stay all inclusive, very nice customer service, will definitely return!
10.0
The beach and pool areas were nice and clean.
2.0
Not good at all. Lots of incovinience for me and my family members in just one night staying. We had to leave the hotel next day.
2.0
Not enough restaurants and the television should not be on Spanish cause you do have other cultures from around the world don’t speak Spanish! The steak house we was told we did not need reservations but ended up we did!! !! The front desk people were terrible with customer services!!! I will not be coming back
10.0
The ocean front view from our room on the 15th floor was amazing!!
6.0
The drinks
10.0
Property was clean and quiet,only down fall was hotel didnt accommodate Americans too much tv channels not in English, Entertainment all in Spanish wish they accommodated Americans more and also didnt know we had to pay a local tax im pesos whem we got to hotel definitely wasn't expecting that. But overall had a good time, Would definitely book through Expedia again
8.0
Had an amazing stay at Riu Cancun, everyone was so friendly and kind. The views from the room was exceptional the dining options were very nice. loved it
10.0
Great food
10.0
This was my second time at RIU Cancun. We got an ocean view room and the views were amazing. The restaurants were all great, we tried all of them except the Mediterranean one. The service was great as well. Parking is easily accessible and close to the lobby high was super convenient. Overall we had a great experience, the only annoying part was the key to get into the room, we had to go to the lobby once every single day to get a new key as the key wouldn’t work.
10.0
This hotel is a great location, you can walk to convenient stores within minutes. The beach is really nice and also the ferry is right next to it to cross to Isla Mujeres. The staff was super nice with the exception of one of the main hotel directors, Paulo. My mom an my daughter went to one of their restaurants for breakfast and my mom asked if she could sit in any table of if they were going to be assigned a table, his response was “ you can sit in any or even on the floor.” I thought that was very disrespectful/rude coming from a “director.” It made my mom feel very uncomfortable as she didn’t expect that service from him. All other employees were exceptional.
6.0
We didn’t like how Restaurants have same menu everyday .we didn’t like how salads with bacon served as an appetizer .we don’t eat bacon. Sorry but appetizers menu should have more choices. But we did like the fast service and welcoming staff at riu hotel.
10.0
Everything was very good ,but some of the waiters were stucking for the tips.like everything is money all the time. Too add on the waiters keep on harassing for tip and even follow and bother you when eating. The bartenders and waiters kept on harassing me and my son for tips. they made my family vacation experience very uncomfortable and full of harassment.
10.0
Location is the best!!
10.0
Location is the best!!
10.0
Everything was very good ,but some of the waiters were stucking for the tips.like everything is money all the time. Too add on the waiters keep on harassing for tip and even follow and bother you when eating. The bartenders and waiters kept on harassing me and my son for tips. they made my family vacation experience very uncomfortable and full of harassment.
8.0
Food was good!
8.0
Me and my wife celebrated our honeymoon at this resort. Although I was surprised how uncomfortable the bed was haha. We loved every bit of our stay aside from sleeping arrangements haha.
8.0
Me and my wife celebrated our honeymoon at this resort. Although I was surprised how uncomfortable the bed was haha. We loved every bit of our stay aside from sleeping arrangements haha.
8.0
Food was good!
10.0
Exceeded our expectations! The resort was beautiful and spacious, offering a wide variety of dinner options with excellent food. The breakfast buffet had an extensive selection to choose from. The staff was extremely friendly and helpful, making us feel very welcome. We attended two Riu Parties at Riu Caribe. The party starts at Riu Cancun, where you can enjoy music, face painting, and a photo booth while waiting for your shuttle. The only downside we encountered was the lack of airport transportation, even if you are a Riu Class member when booking through a third party.
10.0
Exceeded our expectations! The resort was beautiful and spacious, offering a wide variety of dinner options with excellent food. The breakfast buffet had an extensive selection to choose from. The staff was extremely friendly and helpful, making us feel very welcome. We attended two Riu Parties at Riu Caribe. The party starts at Riu Cancun, where you can enjoy music, face painting, and a photo booth while waiting for your shuttle. The only downside we encountered was the lack of airport transportation, even if you are a Riu Class member when booking through a third party.
10.0
Good
10.0
Good
2.0
I paid extra for a suite. The air conditioner did not work. For the first 2 days I had to deal with trying to get it fixed. Finally, after talking with other guests that were also in Suites, I requested to move to the main building. They also reported the air was not working. I had to sign a waiver that i was down grading rooms. This was Definitely not a 5 star facility!!! The rooms were very run down. The shower had mold in the main building. No one offered a refund to the difference in price. I will not be back and will not recommend!!!!
8.0
Need more room maintinance
8.0
Need more room maintinance
2.0
I paid extra for a suite. The air conditioner did not work. For the first 2 days I had to deal with trying to get it fixed. Finally, after talking with other guests that were also in Suites, I requested to move to the main building. They also reported the air was not working. I had to sign a waiver that i was down grading rooms. This was Definitely not a 5 star facility!!! The rooms were very run down. The shower had mold in the main building. No one offered a refund to the difference in price. I will not be back and will not recommend!!!!
4.0
I didn’t like the service
4.0
I didn’t like the service
10.0
Great costumer service that’s the reason I keep coming back
4.0
The property isn’t bad but for what they’re charging, you can stay at a neighboring five star property… Hotel does not have room service and only has limited dining hours and options. Kind of gets tiring eating the same thing every day. The room was hot. The beds were crappy. This is a lower end of the totem pole budget. Stay spend an extra hundred bucks and stay at a five star.
4.0
Very dirt and dated. Safe did not work and phone didn’t work.
FAQs
How much does this all inclusive resort cost compared to others in Cancun?
The average price for a rental in Cancun is R 2,267 per night. This rental is R 1,951 above the average.
Is parking included with this all inclusive resort?
Yes, parking is listed as an amenity at Hotel Riu Cancun - All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this all inclusive resort?
Yes, a swimming pool is available for use at Hotel Riu Cancun - All Inclusive. Enjoy the water!
Is Hotel Riu Cancun - All Inclusive pet friendly?
Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Riu Cancun - All Inclusive?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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