Bahia Principe Sunlight San Felipe
Hotel in Puerto de la Cruz
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Beach hotel with outdoor pool, near Plaza del Charco
Catch some rays at the nearby beach or spend the day relaxing at Bahia Principe Sunlight San Felipe's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Bahia Principe Sunlight San Felipe offers 261 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to furnished balconies. Satellite television is provided. Bathrooms include shower/tub combinations and bidets.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
Catch some rays at the nearby beach or spend the day relaxing at Bahia Principe Sunlight San Felipe's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Bahia Principe Sunlight San Felipe offers 261 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to furnished balconies. Satellite television is provided. Bathrooms include shower/tub combinations and bidets.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Family friendly
Map of Puerto de la Cruz
Available Rooms
Standard Room
Beds not specified • 194 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, Sea View
Beds not specified • 194 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Suite
Beds not specified • 194 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room (Teide View )
Beds not specified • 194 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Suite, 1 Bedroom (2 Adults + 2 Children)
Beds not specified • 269 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
Reviews
1.0
Hotel needs to be renovated urgently!
1.0
Hotel needs to be renovated urgently!
2.0
The views from the balcony of our room were very nice. We could hear the waves from the ocean when we woke up. That’s the positive. The negative: It says parking is available, but that’s a stretch of the truth. There are a few spots available—maybe 10–but it’s first come, first served. No reservations accepted. We stayed three nights and were never able to park there. Where can you park? On the street if you can find a spot. We looked and looked, without success. You can park at the mall for 35€ a day. Next—breakfasts and dinner are included and the dinner was bad enough that we only ate there once out of three nights. Next—the cleaning service knocks on the door and opens it at the same time. They saw me in my bra a few times, as I had no warning. Maintenance came to fix the tub (that wasn’t broken and I didn’t call them) and just keyed in at the same time he knocked. He saw me naked. Should also note that this is a place that caters to small children. It’s full of kids having fun, crying, screaming, etc. I would not stay here again.
2.0
The views from the balcony of our room were very nice. We could hear the waves from the ocean when we woke up. That’s the positive. The negative: It says parking is available, but that’s a stretch of the truth. There are a few spots available—maybe 10–but it’s first come, first served. No reservations accepted. We stayed three nights and were never able to park there. Where can you park? On the street if you can find a spot. We looked and looked, without success. You can park at the mall for 35€ a day. Next—breakfasts and dinner are included and the dinner was bad enough that we only ate there once out of three nights. Next—the cleaning service knocks on the door and opens it at the same time. They saw me in my bra a few times, as I had no warning. Maintenance came to fix the tub (that wasn’t broken and I didn’t call them) and just keyed in at the same time he knocked. He saw me naked. Should also note that this is a place that caters to small children. It’s full of kids having fun, crying, screaming, etc. I would not stay here again.
4.0
The staff
4.0
The staff
4.0
The Hand Shower was broken, so you only can shower when sitting. The big pool was a bit heated, kids pool was freezing cold, not good for our 3 y o. The view from our room was perfekt. We had cockroaches in our room. The dinner was good for me, great salad buffet. But not for my husband, meat and main dishes were not good in quality and selection. To use the inside pool in the spa you need to pay 15€ per person a day. For one small pool the kid would use for maybe an hour, this is way too expensive. Didn’t expect to pay anything, not very attractive.
4.0
The Hand Shower was broken, so you only can shower when sitting. The big pool was a bit heated, kids pool was freezing cold, not good for our 3 y o. The view from our room was perfekt. We had cockroaches in our room. The dinner was good for me, great salad buffet. But not for my husband, meat and main dishes were not good in quality and selection. To use the inside pool in the spa you need to pay 15€ per person a day. For one small pool the kid would use for maybe an hour, this is way too expensive. Didn’t expect to pay anything, not very attractive.
5.0
Good service
5.0
Good service
4.0
Nice hotel with a great sea view, close to Puerto De La Cruz historical center, nice staff, good food. Good place to relax. A few more deckchairs by the pool and a few more parking spaces would be welcome
4.0
Nice hotel with a great sea view, close to Puerto De La Cruz historical center, nice staff, good food. Good place to relax. A few more deckchairs by the pool and a few more parking spaces would be welcome
4.0
Nice view, polite personel, nice ground floor and park with pool area.
Room floors and room were looking a bit tired after many years.
Over all impression is good and it was a pleasent stay.
overallin use.
4.0
Nice view, polite personel, nice ground floor and park with pool area.
Room floors and room were looking a bit tired after many years.
Over all impression is good and it was a pleasent stay.
overallin use.
2.5
Excellent stay. Great value. Food was great staff friendly. Loved it when staff showed you to a table rather than the usual all inclusive scrum to get seated together. Food refreshed frequently and wide variety to suit picky kids. Hardly any queues to bar. Ok the lifts are a bit slow but if that’s the negative …. Definitely visit again
2.5
Excellent stay. Great value. Food was great staff friendly. Loved it when staff showed you to a table rather than the usual all inclusive scrum to get seated together. Food refreshed frequently and wide variety to suit picky kids. Hardly any queues to bar. Ok the lifts are a bit slow but if that’s the negative …. Definitely visit again
4.0
Food was good, pool area well taken care off and staff in the pool bar area well helpful and very friendly.
The lounge bar often had queues in the evening thought the staff worked very hard to keep things moving. Didn’t like the fact that only local spirits on offer for all inclusive and full price charged for branded spirits. Other hotel I have visited charged a supplement not full price.
4.0
Food was good, pool area well taken care off and staff in the pool bar area well helpful and very friendly.
The lounge bar often had queues in the evening thought the staff worked very hard to keep things moving. Didn’t like the fact that only local spirits on offer for all inclusive and full price charged for branded spirits. Other hotel I have visited charged a supplement not full price.
2.0
It’s a huge complex which was catering mainly for older and mainly German people. The staff were friendly. The lifts: only two out of three worked. In a full board or half board hotel like this the food was of poor quality. I suppose if you want lots of cheap food, this is the place.
It’s a little out of the old town but is set near some fine coast with surfers enjoying the great waves.
2.0
It’s a huge complex which was catering mainly for older and mainly German people. The staff were friendly. The lifts: only two out of three worked. In a full board or half board hotel like this the food was of poor quality. I suppose if you want lots of cheap food, this is the place.
It’s a little out of the old town but is set near some fine coast with surfers enjoying the great waves.
1.5
2 out of 3 elevators where in function during the pandemic, not so practical.
A bit worn.
OK food but few opportunities in non buffet restaurants.
1.5
2 out of 3 elevators where in function during the pandemic, not so practical.
A bit worn.
OK food but few opportunities in non buffet restaurants.
2.0
Very good food, great service and friendly staff. Room very big and comfortable with great views. Clientele older so entertainment was focused on the older generation but still pleasant. Entertainment staff very friendly and really gave us great attention. Hotel location is fantastic, close to everything you could need.
2.0
Very good food, great service and friendly staff. Room very big and comfortable with great views. Clientele older so entertainment was focused on the older generation but still pleasant. Entertainment staff very friendly and really gave us great attention. Hotel location is fantastic, close to everything you could need.
5.0
All the staff were brilliant. Nice to see so many smiling faces. They all worked extremely hard to make our stay special. The spa is wonderful and should be compulsory on the first day as it prepares you for a relaxing holiday. I can't praise the team highly enough. Thank you so much.
5.0
All the staff were brilliant. Nice to see so many smiling faces. They all worked extremely hard to make our stay special. The spa is wonderful and should be compulsory on the first day as it prepares you for a relaxing holiday. I can't praise the team highly enough. Thank you so much.
4.0
The staff are very friendly and helpful, there was some building work going on at the hotel, and it we could hear drilling in the morning. There was also building work in the neighbourhood.
Great location, the hotel is on the seafront and you only need to cross the road to get to the beach. It is at the end of the promenade and easy to get into town.
The only other draw back was the air conditioning which was not having much effect, so we had to sleep on top of the bed as we were too warm.
4.0
The staff are very friendly and helpful, there was some building work going on at the hotel, and it we could hear drilling in the morning. There was also building work in the neighbourhood.
Great location, the hotel is on the seafront and you only need to cross the road to get to the beach. It is at the end of the promenade and easy to get into town.
The only other draw back was the air conditioning which was not having much effect, so we had to sleep on top of the bed as we were too warm.
1.5
1. At the time of the hotel reservation, free parking was guaranteed, in practice 10 Euro per parking day.
2. We ordered half board, actually at dinner demanded payment on all types of drinking including water.
These two issues spoiled our stay at the hotel.
1.5
1. At the time of the hotel reservation, free parking was guaranteed, in practice 10 Euro per parking day.
2. We ordered half board, actually at dinner demanded payment on all types of drinking including water.
These two issues spoiled our stay at the hotel.
0.5
I purchased all-inclusive (breakfast, lunch, dinner and other meals/perks). When I arrived at the hotel and wanted to place a reservation for a theme restaurant dinner included in all-inclusive, the front desk told me that I needed to reserve at least a week in advance. A week? we were going to be there for 4 days only. So we missed it even though we paid for it.
In addition to that, I was charged 20 Euros for parking outside (10 E fee and 10 E deposit). The deposit was refunded but not the 10 Euros fee even though parking was included in the all-inclusive.
When I told the front desk, they actually denied that I paid for parking and they never returned me the parking fee. Amazing! I felt powerless because the front desk did not even listen to me, he kept cutting me off and saying that the payment was not in his computer system.
In summary, a bad experience my family and I had at this Bahia Principe hotel. I would not recommend this hotel to my worst enemy.
I also put a sad face for cleanliness because of the constant sewer bathroom smell. Totally disgusting. And of course, the front desk would not change our room because it was all full, even though I could find rooms available online.
Where does Bahia Principe find these front desk people to hire? Do they train them to be polite with their customers?
0.5
I was watching my 2 kids in the pool since the lifeguard was not there when another kid running next to the pool slipped over the wet floor. His mom came to the rescue, but nobody else from the hotel came.
When I went to look for the lifeguard, she was at the towel booth giving out pool towels to hotel guests.
I asked her in Spanish what she was doing there since she had the lifeguard t-shirt on, and she said the front desk manager told her to be at the towel booth and watching the pool at the same time.
2 jobs at the same time?. She was annoyed that she was told to be at the booth when children were at the pool. She also told me she was the youngest employee in the hotel. She was sorry for not being at the pool when the child fell.
Amazing that they have someone that young doing 2 jobs: lifeguard and serving pool towels.
I wonder if that falls within the safety pool regulations in Bahia Principe hotel.
0.5
I purchased all-inclusive (breakfast, lunch, dinner and other meals/perks). When I arrived at the hotel and wanted to place a reservation for a theme restaurant dinner included in all-inclusive, the front desk told me that I needed to reserve at least a week in advance. A week? we were going to be there for 4 days only. So we missed it even though we paid for it.
In addition to that, I was charged 20 Euros for parking outside (10 E fee and 10 E deposit). The deposit was refunded but not the 10 Euros fee even though parking was included in the all-inclusive.
When I told the front desk, they actually denied that I paid for parking and they never returned me the parking fee. Amazing! I felt powerless because the front desk did not even listen to me, he kept cutting me off and saying that the payment was not in his computer system.
In summary, a bad experience my family and I had at this Bahia Principe hotel. I would not recommend this hotel to my worst enemy.
I also put a sad face for cleanliness because of the constant sewer bathroom smell. Totally disgusting. And of course, the front desk would not change our room because it was all full, even though I could find rooms available online.
Where does Bahia Principe find these front desk people to hire? Do they train them to be polite with their customers?
5.0
Excellent location, friendly staff.
Food was ok but I preferred eating in the local restaurants nearby
5.0
Excellent location, friendly staff.
Food was ok but I preferred eating in the local restaurants nearby
2.0
Quite nice hotel and nice food. Just the shower head was quite worn out. Close to the beach, restaurants and shops and nice walking area around...
2.0
Quite nice hotel and nice food. Just the shower head was quite worn out. Close to the beach, restaurants and shops and nice walking area around...
2.5
Real good hotel. Friendly and professional service. Tasty welcome- drinks. Breakfast and dinner are fantastic, never seen anything like it. Food and service in restaurang are of a very high level.
Good sized room with comfortable beds and air condition. Room was cleaned daily. There were programs/ shows every day and for everybody, even disco for kids.
The swimming pool area is large and has plenty of sunbeds.
Suitable for visiting with kids, there is playground, swimming pools and as I fore mentioned kids disco...
They are doing great job!
Strongly recommend for visiting.... and it's sure we come here again :)
2.5
Real good hotel. Friendly and professional service. Tasty welcome- drinks. Breakfast and dinner are fantastic, never seen anything like it. Food and service in restaurang are of a very high level.
Good sized room with comfortable beds and air condition. Room was cleaned daily. There were programs/ shows every day and for everybody, even disco for kids.
The swimming pool area is large and has plenty of sunbeds.
Suitable for visiting with kids, there is playground, swimming pools and as I fore mentioned kids disco...
They are doing great job!
Strongly recommend for visiting.... and it's sure we come here again :)
2.0
Pleasant stay at hotel looking a little tired. Needs a facelift otherwise good Massage and spa excellent. Good selection for buffet breakfast
FAQs
How much does this hotel cost compared to others in Puerto de la Cruz?
The average price for a rental in Puerto de la Cruz is R 1,232 per night. This rental is R 695 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Bahia Principe Sunlight San Felipe. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Bahia Principe Sunlight San Felipe. Enjoy the water!
Is Bahia Principe Sunlight San Felipe pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Bahia Principe Sunlight San Felipe?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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