Hilton Richmond Hotel & Spa Short Pump
Hotel in Short Pump, VA
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Great price for your budgetOne of the lowest cost properties in the area
About this hotel
Located in Richmond, 23 km from Greater Richmond Convention Centre, Hilton Richmond Hotel & Spa Short Pump provides accommodation with a fitness centre, private parking, a shared lounge and a restaurant.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Short Pump, VA
Available Rooms
King Room
1 King • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Queen Room with Two Queen Beds
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Queen Room with Two Queen Beds and Bath Tub - Mobility and Hearing Access
2 Queen • 269 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Superior King Room
1 King • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room - Hearing Access
1 King • 269 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
8.0 / 10.0
Overall, a good experience. The restaurant staff was amazing, as well as, the food. Very convenient to get to the interstate and was a quick trip back from the wedding festivities that we were in town for.
A few minor things, but it didn’t ruin the visit. The glassware in the room was visibly dirty - lip prints and fingerprints. Just asked for a fresh wine glass from the restaurant and used the paper cups for the coffee maker. The fridge took a good 24 hours to actually chill the drinks we had brought with. The water in the shower only got about lukewarm and the water pressure was in/out.
7.0 / 10.0
Pretty nice gym although small
They didn’t clean the room properly when I was out working left food from room service & didn’t freshly make the bed
3.0 / 10.0
Great location. The staff was nice.
The pool area was so filthy the grandkids didn’t even swim. Pizza boxes everywhere, so many dirty towels etc. That is the reason we picked this hotel. To be able to chill out and not leave the hotel. I had just gotten out of hospital so didn’t gave energy to do anything else.We ended up having to take them out for entertainment.
The windows leaked a lot. Trying to keep the 3 year old from messing with the water was a pain.
5.0 / 10.0
Area
No microwave but info said that it was . Hair all over bathroom, sunflower seeds under tables . Pullout sofa literally touched the king bed so kids might as well sleep in same bed as you .
10.0 / 10.0
Beautiful and clean!
NA
6.0 / 10.0
Nice building and really good facilities.
The hotel seemed really empty and there were quite a lot of staff but in general the standard of service wasn’t high. The staff didn’t really seem interested in going the extra mile for us. Examples are that we ordered room service and let staff know when we were done. When we checked out the next morning the the dishes were still outside the room. The pool and gym are great but weren’t clean around the edges (ie the water fountain by the pool). The tv in the gym wasn’t working and I called for help but the worker at the spa just said ‘I don’t know how to fix it. Call back later’ and didn’t even come to look. Front desk staff were more helpful.
10.0 / 10.0
Great staff and location pool could use a slight upgrade
5.0 / 10.0
Hotel did not honor/accept Booking.com reservation. Luckily there was a room available to reserve through the hotel. If company/hotel is not going to honor “third party reservations,” hotel should not be listed as an option.
10.0 / 10.0
This hotel is in a great location. It's near the mall, funny bone, movie theater, bowling alley, restaurants and stores. This hotel is very clean. Beds were very comfortable. They have Shulas steak house inside which serves breakfast, lunch and dinner. It also has a bar. In addition theres a pool and spa there. Its perfect one of the best I've been to.
Everything was perfect!
6.0 / 10.0
easily laid out, nice amenities, nice restaurant and bar.
at check in I discovered a drawer full of dirty women’s work out clothing, swimsuit and underwear. when I took the clothing to the front desk and explained these were in a drawer all I got was a simple thank you. no apologies or offer to comp something like a meal or one of their over priced breakfasts. at $250 a night they should have been at least a little apologetic. I’ll stay there again but damn.
8.0 / 10.0
How clean it was, and the location
I couldn't use the hot tub, because it was out of order
9.0 / 10.0
The hotel was really clean and the staff was friendly.
Nothing
10.0 / 10.0
the staff, the great customer service, the cleanliness and everything you need is there.
I like everything
7.0 / 10.0
The location was great and checkin was super simple and quick. The room was clean and the beds were comfortable.
One of the main reasons I booked this hotel was because it had both a pool and hot tub. Well, the hot tub was out of order, so that was a disappointment.
4.0 / 10.0
Beds were soft but the pillows just became too flat as you used them.
The room had no microwave, and the bathroom shower setup was horrible (water just splashed out under the curtain all over the bathroom floor). We had to run the water for 5 to 10 minutes to get the hot water going.
10.0 / 10.0
location
9.0 / 10.0
Rooms were spacious, pillows were big and firm
Nothing.
FAQs
How much does this hotel cost compared to others in Short Pump?
The average price for a rental in Short Pump is R 2,747 per night. This rental is R 883 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Richmond Hotel & Spa Short Pump. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Richmond Hotel & Spa Short Pump. Enjoy the water!
Is Hilton Richmond Hotel & Spa Short Pump pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Richmond Hotel & Spa Short Pump?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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