Hilton Garden Inn Key West / The Keys Collection
3.5
Average(1,257 Reviews)Hotel in Key West, FL
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
This Key West Hilton Garden Inn from the The Keys Collection is 2 minutes' drive from the Key West International Airport and 10 minutes' drive from Duval Street. Features include a restaurant, tiki bar, and rooms with free WiFi.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Key West, FL
Available Rooms
1 King • 247 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
3.5
Average(1,257 Reviews)100% verified reviews
3.5
beautiful property, a little pricey for the rooms. great location.
we did not get room service at all on a 4 day 3 night stay. when we requested we got partial. asked for two days for a new set of towels each time being promised they were ion their way. finally had to go to court with no showers because we had no towels by time to leave, the entire purpose for our trip! very disappointed in this stay and was our second stay at this property m.?
3.5
Die Freundlichkeit und Hilfsbereitschaft des Personals sowie das Frühstücksbuffet.
Der Pool war sehr schmutzig und zu warm, sowie voller Chlor. Die Zimmer sind sehr klein und sporadisch eingerichtet.
3.5
The breakfast was delicious.great selection.
The juice containers and the selection of flavors.
3.5
Pool was great especially the iguanas
3.5
I liked the shuttle service, it was quite convenient. Pricing of the hotel was fair. They also did free shaved ice and popcorn. Also being able to rent bikes from the property was super convenient!
I didn’t care for the cleanliness of the hotel, I felt it was a little lackluster. The desk in our room had water stains and was sticky. The shower floor didn’t look very clean either. Some discoloration throughout the room and the hotel.
3.5
Clean
Charge for parking
3.5
Location
3.5
para el nombre y lo que cuesta no lo recomiendo la verdad nada del otro mundo, y hasta el desayuno lo cobran siendo un hotel tan costoso
lo caro y lo comun, no hay casi personal hablando otros idiomas
3.5
I loved the ample room and easy trips with the shuttle into town. The pool was a good size and the food was decent as well. Staff was very friendly especially Terry in concierge services. He had great recommendations.
The shuttle service stops at 10:30pm, I wish we had more time to enjoy town and perhaps a couple of location options. Uber ride back is about $25 each time.
3.5
Le parking à proximité des chambres
Parking payant, Manque de luminosité dans la chambre, la climatisation démarre toute seule le matin, manque de diversité du petit déjeuner
3.5
The breakfast cost was too expensive. Not worth it. We ate at the McDonalds down the street.
3.5
Nothing
Charged for pool fee and did not even use a pool once. We did stay only one night.
They’ll give you $15 credit to use it for snacks or drinks and then they’ll charge you $15 on your credit card after you leave :-(
3.5
Niente
Sono arrivata la sera alle 23 e mi hanno mandato nell’hotel affianco (col quale collaborano) perché non avevano più stanze, una volta arrivata nel hotel affianco mi hanno rimandata indietro, allora sono tornata al primo hotel che mi hanno dovuto accompagnare loro. Mi hanno dato la camera dopo mezzanotte perché non era ancora pronta. Ho soggiornato due notti, tra le quali non sono venuti a pulirmi la camera. Personale poco disponibile
3.5
Sehr sauber, toller Empfang, gute Lobby, Shuttleservice, exzellentes Personal, Zimmer mit Meerblick, herrlicher Pool
Kein Scheibenkäse zum Frühstück
3.5
Our Room was very nice and very clean. The pool area was beautiful, there was a bar and live music, in addition to a hot tub. We didn't spend much time there, but it was only because we didn't have the time.
This isn't really a ding, however, the breakfast buffet was delicious, but it was pricey for what was offered. I've been at hotels with the same type of buffet and it was free.
3.5
Room was advertised as spacious with a full kitchen, the room was cramped with only a very small refrigerator and coffee machine.
3.5
Está lejos del centro. El shuttle del hotel es muy útil. Desgraciadamente debes reservar con antelación
Desayuno muy básico. Hay que pagar un adicional por todo.
3.5
Ma
Ma
3.5
The free troller and the pool area
Garden was nice . Location was great .
The Main Entrance not easy to access , need a bigger sign. Breakfast was ok, not too many options .The pool towels need to be replace ,too old . Not seating areas outside in the garden ,only available in the pool area.
3.5
Accueil du personnel
Navettes mis à disposition
Chambre côté parking : pas bruyante
15 dollars offerts par jour
La fréquence des navettes ( en avoir une toutes les 30 minutes)
Le petit déjeuner est correct mais la qualité et la diversité du petit déjeuner pourrait être amélioré
3.5
Pool was nice, location was not.
The pullout coach didn't have sheets and it took over 45 minutes to get them when we were trying to get our kid in bed, the cable in our room didn't work and after we had it "worked on" still didn't work, drinks on the menu weren't served with the alcohol advertised (tequila drink advertised Silver Patron - bartender was using Espolon and said most people prefer it), bartender overcharged a drink, our $15 credit had to be requested in order to be applied (it wasn't automatic), the location of the pool is on the other side of the "T" where all of the traffic enters the island. It was way too loud. Should have some sort of wall to mitigate some of the sound.
3.5
Breakfast was good,nice and relax time.
Nothing i cant think of.
3.5
Location of the property
We had a terrible experience
a) Had a DEAD lizard in the room, poor housekeeping
b) Couldnt use the sofa bed owing to the dead reptile and trash in the room (attaching pics)
c) The front desk and manager REFUSED to even speak or understand the topic
d) all family had to manage the night on one bed... TOTAL WASTE of Money ... dont recommend this property
e) Even Booking.com are NOT able to speak/connect with them or address the matter
All efforts in Vain; Terrible Experience ... with No Remorse from the Hilton Team
3.5
We really liked this hotel - it was our first time to Key West and they have a convenient shuttle that takes you Duval Street. They also give you a free alcoholic beverage for each day that you say as well as bottled water. They have a clean pool and tasty food to boot. Would recommend.
n/a
3.5
The pool area was quite nice
That staff was very good
The room was a little older and could use some love and care but comfortable
It was all OK
3.5
The pool/hottub and the salty lime were awesome. Very friendly staff as well. Shuttle to downtown was great. Access to the others Hiltons was a plus.
Nothing really, was a great experience!
3.5
Location
The cost did no match the room . It was not a very nice room, tv did not work and the safe did not work. Older looking room , bathroom more updated. Price way too high !!! Shuttle ends too soon all for Key West :(
3.5
The pool was nice.
The beds were so uncomfortable 🥴. We both tossed and turned all night. They had just replaced the mattress. They had no support what so ever. We asked what could be done and were told nothing but cancel the reservation. We finally flipped the mattress over which was not even a side to sleep on but it was better than the soft side.
3.5
Todo
3.5
A clean, tidy and comfortable unit in a well set out site. Pool and pool bar were excellent. The free shuttle service into Key West was terrific. A very courteous, knowledgeable and friendly driver. A great employee.
I don’t like resort fees although you got a bit back with a room credit.
3.5
I like the pool the breakfast was good dinner is was good too
3.5
Free water bottles
Attitudes
3.5
The breakfast was okay but not worth the money. We only ate it because we had resort credit.
3.5
elevator was broke and had a room on the 4th floor
had a pull out bed in the couch didn't have any linens took over 2 hrs to get sheets called multiple times even went down to desk twice just so we could go to sleep
3.5
Key West is always home.
Told on thing charged other.
3.5
Liked the town.
The first night we were placed in the room we didn't pay for, the bed was rock hard, the towels weren't clean. The elevator for the building room 201 had a rotted floor and was very soft to step on.
3.5
Shuttle bus
Breakfast food quality and service
FAQs
How much does this hotel cost compared to others in Key West?
The average price for a rental in Key West is R 8,481 per night. This rental is R 5,034 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Key West / The Keys Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Key West / The Keys Collection. Enjoy the water!
Is Hilton Garden Inn Key West / The Keys Collection pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Key West / The Keys Collection?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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