Holiday Inn Express Knoxville-Strawberry Plains, an IHG Hotel
4.3
Excellent(388 Reviews)Hotel in Knoxville, TN
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
This hotel is 11 miles from downtown Knoxville and 4 miles from Ruggles Golf Course. It features spacious rooms with free Wi-Fi and serves a buffet breakfast with hot cinnamon rolls.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Knoxville, TN
Available Rooms
2 Queen or 1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Queen • 322 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
2 Queen • 322 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.3
Excellent(388 Reviews)100% verified reviews
4.3
The rooms were very nice! Seems like they hd been recently remodeled, very clean. I would book that hotel again
The breakfast was ok but it’s seamed like the person working the breakfast was not there cuz the maintenance guy was doing his best to keep things stocked, so it wasn’t that great
4.3
Very friendly and clean
I absolutely loved this property
4.3
Breakfast was great
Fruit
4.3
Convenient location
There was hair on our sheets and in our shower when we arrived. There were only 2 bath towels and 3 guests so when we went to get more towels they said they were out and only had pool towels. The air freshener was
Overpowering in the lobby. It also was nauseating to smell it while we were trying to eat breakfast. The waffles were so over cooked at the buffet that we couldn’t even cut them with the plastic knives
4.3
Wet floors with kids slipping and falling
4.3
Location was close to the interstate. Breakfast was great and had multiple options. Room was large and beds were comfortable. The hotel was very clean and smelled wonderful.
No complaints.
4.3
Friendly staff. Good breakfast.
Only 2 towels in the room
Two times where there were no towels at the pool
4.3
We were in an end room. The room was big, Clean, and quiet.
Our room didnt have a blow dryer.
4.3
Totally enjoyed it. Staff was super friendly.
4.3
Front desk staff was friendly and tried to be helpful. Room was also just fine until there was no working toilet and no maintenance staff able to be located for hours.
Had no working toilet and no other available rooms. We waited hours for resolution. Finally, we couldn’t stay overnight with 2 young children without a toilet and so had to cut our stay short. We were given paperwork that reflected we would be refunded the second night. Instead we were double-charged for the whole stay, causing financial problems for the family who are dealing with a serious medical situation and had to quickly act to resolve. No response or communication from management despite multiple attempts. Only because whole on the double-charge by disputing with our bank. Still have not been refunded the second night and despite emails and phone calls to both local hotel and corporate office for the last month, have had zero response or acknowledgment. This few hundred dollars is nothing to this chain of hotels, but is something for our family.
4.3
The staff was very helpful. The bed was “tired” and the breakfast left a lot to be desired.
L
Breakfast
4.3
Location
Electrical services were out on one wall which included the TV. So, no lights and no TV for 2 nights. No maintenance person available to fix and rooms sold out. Did discount rate some.
4.3
Great staff, room and breakfast
4.3
the location was easy to get too from the freeway
the staff at the front desk did not know how to check the in new guests. she couldn’t find a previous reservation I had made, and then had to FaceTime another employee to show her how to make a new reservation. I had spent ten hours driving and it was 10pm at night, so I was exhausted. Checking in to my room shouldn’t be a 30 minute process when I’m the only customer in sight.
The back door of the property was also not secured. The access box where you would normally use your room key to unlock the door was not there, so anyone could come in and out if the hotel through that back entrance.
In my room, the walls had chipped paint in them. This was the kind of hotel I’d expect if I paid $50 per night, not $128.
4.3
the whole facility was very clean and kept. breakfast starts at 6am. the rooms smelled great. dove soap products
no hair dryer in room
4.3
clean and comfortable
breakfast is pretty minimal. kind of degrading to think people will eat it.
4.3
Beds were comfortable and rooms were very clean. Breakfast was really good. Friendly staff.
No commrnt
4.3
The room was very clean and the staff was very friendly and went above and beyond to make us feel welcome.
Our room was on the main level next to the breakfast area and we could hear them getting everything out and ready for breakfast. Not a deal breaker, but was a little annoying.
FAQs
How much does this hotel cost compared to others in Knoxville?
The average price for a rental in Knoxville is R 3,061 per night. This rental is R 2,065 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Knoxville-Strawberry Plains, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express Knoxville-Strawberry Plains, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Express Knoxville-Strawberry Plains, an IHG Hotel?
We found 10 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.
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