Crowne Plaza Greenville, an IHG Hotel
4.0
Good(436 Reviews)Hotel in Greenville, SC
4-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
The Greenville Crowne Plaza Hotel is 10 minutes’ drive from the Greenville Zoo. Guests of this hotel will enjoy 2 restaurants and an indoor pool on site along with a flat-screen TV in each room.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Map of Greenville, SC
Available Rooms
1 King • 398 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Double • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King or 2 Queen • 398 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 398 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.0
Good(436 Reviews)100% verified reviews
4.0
Location was great. We also enjoyed the breakfast.
Multiple things were wrong with our room. The phone would not work, we couldn't get the room warm enough no matter what we set the thermastat, and we could not connect to wifi with info provided. Also, the pool was supposedly heated, but the water was cold and so was the room where the pool was. We had to go get our coats to sit and watch the kids. Pool towels were small and cheap. Room was decent, but nothing special.
4.0
Location
We had an issue with the thermostat, but it was fixed by the next morning. Cold water in the pool, I've seen other people just turned around and didn't want to swim there. Breakfast could be better. Almost No choice for people with milk allergies. Fried potato? For breakfast? (Mashed potatoes would be more popular) boiled eggs would be nice too. Almond milk, almond yogurt. Basically I could eat only fried potatoes and sausages. So I had a choice to have an allergy and diarrhea or heartburn. But it's ok I'm survived. Some people at the front desk could be more friendly.
4.0
The attached restaurant and amenities.
Minor cosmetic discrepancies in the room. The parking lot is not so great but tolerable.
4.0
Like the location and easy check in
My room didn't get cleaned everyday.no microwave
4.0
Everything was clean. Everyone was friendly and helpful. Met a maintenance worker who was very helpful as well.
I didn't like that breakfast was available but I had to purchase it before hand. Wasn't a big deal because there was places near that served breakfast.
4.0
Clean
I requested a handicap room with double beds because I was traveling with my disabled mother and my deaf 5 year old. We arrived and were given a non-handicap room on the 5th floor over halfway down the hall (long walker walk) room 503. The room had a king bed and sofa bed. I called and was given a different non handicap room with double beds. My mother is unable to step over tub to shower. I was told they had no handicap rooms. My daughter is also deaf and we did not have the proper fire alarms. Also, how the heck am I going to get my mom down 5 flights of steps in the event of a fire. Very disappointing
4.0
Being close to Greenville and the Bon Secor for our concert.
The guy that checked us in never looked us in the eye, stared at his computer, did not greet us or just make small talk. My husband and I are very easy going so we tried to make him laugh and it was not one of our best customer service moments.
The room smelled like mildew but was semi clean, cool and comfortable. Again same guy at check out did not ask us how was our stay, did we have any issues... At FLAT nothing. Just asked my room # and sent me on my way with my receipt.
I know turnover is huge, times are hard and I work with customers all day long and I try to be positive, engaging and present! Like I said we tried to make him laugh and he did not even notice.
Maybe he was having a bad day and we all have those but you should always respect and TRY to engage with your customers! I will stay here again if the price is right but have my doubts about the experience will be different.
4.0
It’s nice clean and quiet.
I did not like how our toilet ran all night in the room. And the breakfast you pay $16 for the same foods that o can get at another hotel for free that was a major rip off!
4.0
The indoor restaurant, indoor fitness center, indoor pool and the staff were very friendly, also great location to stores, other restaurants and attractions.
I loved everything.
4.0
Clean and staff was great
The pillows are to high and hard, bed not so comfortable
4.0
My understanding my breakfast was free but when I got there I had to pay for my breakfast my room was not clean there were items all up under the bed
4.0
staff was friendly
The quality of the rooms were very poor and outdated
4.0
Breakfast selection limited. Had to use UBER to town, shuttle not available when needed.
Transportation to downtown & back.
4.0
The hospitality of the staff
The bathroom wasn't cleaned.
4.0
Did not eat
Price
4.0
I was charged $15 + tax for a bowl of oatmeal because I misplaced my breakfast coupon even though the hostess took my room number and assured me that would suffice.
4.0
lovely modern stay with super comfortable beds.
Big Breakfast with different options to choose from
4.0
it was a good location for a trip with a friend and we had a good deal on the room.
the breakfast was good, but I am glad it came with our room package, I don't think that what was offered was worth the stated price if we had to pay for it. I expected a bit more being one of the higher end hotels with IHG
4.0
Great location to everything.
4.0
The hotel and my room itself was very clean and I felt very safe. Very big indoor pool and pool area.
4.0
Nice entrance area
Entrance looks to be remodeled. Carpet in room 103 needs to be replaced
4.0
The lobby was very pretty.
The long line to check in, the price for the decor and features of the room, the bed comfort and no blanket, the room overlooking the pool, not knowing if we got continental breakfast or not, the remote to the tv not working, dirty carpet, etc...
4.0
We were given breakfast coupons after needing to change our room due to it not being clean. The eating area was cold, but the food was average.
After changing rooms, the 2nd room was better. Whenever the heat came on, it was VERY loud. The TV in our room kept losing signal and someone was sent to check the TV, but the problem continued. Internet service was a joke--never was able to get WiFi.
4.0
The staff was very friendly and the location of the hotel was great.
There were several light bulbs that were burnt out in our room and the bathroom faucet was unstable and not adhered to the counter top. There was a weird smell permeating the hotel as well.
FAQs
How much does this hotel cost compared to others in Greenville?
The average price for a rental in Greenville is R 2,554 per night. This rental is R 1,141 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crowne Plaza Greenville, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crowne Plaza Greenville, an IHG Hotel. Enjoy the water!
Is Crowne Plaza Greenville, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza Greenville, an IHG Hotel?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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