Residence Inn Richmond West End
3.2
Average(56 Reviews)Hotel in Three Chopt, VA
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Residence Inn Richmond is within 3 miles from Willow Lawn Shopping and Richmond University. It offers large, self catering accommodation with free Wi-Fi. Facilities include tennis court and outdoor pool.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Dishwasher
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Three Chopt, VA
Available Rooms
1 Sofa • 462 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 1 Queen • 1 Sofa • 721 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 Queen • 1 Queen • 1 Sofa • 721 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 Sofa
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
3.2
Average(56 Reviews)100% verified reviews
3.2
Really like the apartment style room and full kitchen. The staff has been very nice and accommodating.
I have no complaints about this property.
3.2
The cook staff was amazing. She was a pleasure! John the manager was very kind.
The air conditioner was so loud we didn't sleep the 3 days we were there. We were told housekeeping was coming the 2nd day because our comforters had very gross things on them. I was also double charged when I had already pd for our stay.
3.2
The area
The wires were showing in key panel and the breakfast was HORRIBLE! It tasted as if it was either old or over cooked and the selection to choose from was extremely limited I have never seen a hotel with breakfast included with only 3-4 items and didn’t even have juice. Some breakfast was better than any I guess. Also checkout says 12 in the room I called to see if I could extend to 1 and they advised I had already been extended an hour. Hotel policies need to be updated it says 11 online and 12 in big letters on the back of the door if it was accurate there would be no confusion.
3.2
Nothing
Filthy, no hair dryer, no regular coffee, breakfast was not served when we were told it would be, noisy
3.2
The Checking in and out was fine and the room was quiet and space was adequate.
There was no room service for the three days I was there . The faucet leaked and only two towels were provided- I had to request two more after two days. Coffee was not replenished in the room. The facility is in need of an update. No soap nor conditioner in the dispenser. Breakfast was meager and was not ready at 7 am when I needed to leave so I skipped it.
3.2
heat was good bed good
it states fireplace and it wasn’t door keep getting stuck no linens for the sofa bed not enough washcloths no hair conditioning it started 3pm check in but the hotel said 4pm got there 5;10 and had to wait to get my room
3.2
the full kitchen
the sink and tub were stopping up. and leaks in the kitchen
3.2
apartment style stay
3.2
BREAKFAST WASNT THAT GOOD ANYMORE BUT I UNDERSTAND WHY
VIEW FROM MY ROOM WASNT GOOD AND I AM COMING BACK AGAIN
3.2
I really enjoyed the bed it was very comfortable.
I did not like the foul odor of maybe a dog or cat had stayed in the room. The shower/ tub wasn't clean and the shower curtain had very visible stains. The refrigerator was not that clean either.
3.2
well-located, minutes from the U of Richmond
nothing
3.2
The place was very dirty. I was shocked and sadly couldn't stay. It was dark and gloomy as well. Sadly, I did not enjoy staying at this particular hotel - I have stayed at plenty of Residence Inn and never a problem but this one was sadly not good at all
The place was very dirty. I was shocked and sadly couldn't stay. It was dark and gloomy as well. Sadly, I did not enjoy staying at this particular hotel - I have stayed at plenty of Residence Inn and never a problem but this one was sadly not good at all.
3.2
the location
the carpet was wet from a leak and the deadbolt was faulty
3.2
Decent location, small property. The manager was sorry when I explained why I was so disappointed.
Loud guests, the weed smell seeping into everything, there was no iron just an ironing board. No hairdryer. I actually had paid for another cheaper hotel first, but decided on this one as an upgrade so I could avoid obnoxious guests. Not only did I get obnoxious neighbors, but a huge party of guys in the courtyard decided to body slam my door at 1am, it was in the early hours before my mother’s funeral Saturday morning. I have ptsd, so I barely slept after that.
3.2
just need to be more handicapped accessible, had a hard time getting into the room with the small ramp provided
3.2
The staff was AMAZING. Every single staff member we encountered deserves a huge raise. The only reason for the fair review was the property itself. Our first room we had to be moved out of because the door lock did not work. The second room that we were moved into the heat went out several times during our stay. And it was in the middle of a snowstorm. Again, the staff was amazing they did everything they could to fix every issue that we had but I honestly feel really bad for them because they must work so hard trying to keep their guest happy because that hotel is in serious need of an update. I honestly cannot believe the sign out front says Residence Inn and not Super 8
Property in desperate need of updates
3.2
Good room
Clean
Swimming pool doesn’t work
3.2
Love the apartment style rooms
Pool was not working . And was told that it was getting fixed on Saturday around noon, but it never happen. But storm took place . Which cause flooding to the property.
3.2
The unit was clean and comfortable! I was able to store my food and warm it up. The fact that I could just relax meant so much to me.
The receptionist at the desk wasn’t as friendly as some other places I stayed. I asked for help operating my tv because I had never experienced this set before. I was referred to wifi set up. They were unable to help. Finally I figured out what to do on my own.
3.2
Very comfortable beds. Staff was friendly. Kitchen was a great addition that allowed for cooking and not eating out all the time.
There were ants in our room. We did let them know and they came and sprayed, but there were ants afterward.
3.2
I loved the friendliness of the staff and understanding that not all residents of the state were there to party or tear the property up by charging a steep deposit of $300 for locals. I loved the size of the tub for a much needed bubble bath and detachable shower head. The peace and quiet and cleanliness was definitely on point making it feel like home.
One of the most important things to me when I stay is the size and comfort of the bed. I have to say the bed was the most uncomfortable so that I wasn't able to sleep at all. The size of the beds advertised are completly off meaning I booked a queen and it was a double. To be fair the pillows were feather and super comfy but that's it! If you want to have ice maybe call ahead and request the ice maker be turned on prior to arrival as it takes forever for very little ice.
FAQs
How much does this hotel cost compared to others in Three Chopt?
The average price for a rental in Three Chopt is R 1,992 per night. This rental is R 833 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Residence Inn Richmond West End. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Residence Inn Richmond West End. Enjoy the water!
Is Residence Inn Richmond West End pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Residence Inn Richmond West End?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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