Courtyard by Marriott Knoxville Airport Alcoa

View (from property/room)
View (from property/room)
Lobby or reception
Lobby or reception
View (from property/room)
3.9 / 5.0
Good(63 Ratings)

Hotel in Alcoa, TN

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel

Located within 19 km of University of Tennessee and 19 km of Frank H McClung Museum, Courtyard by Marriott Knoxville Airport Alcoa provides rooms with air conditioning and a private bathroom in Alcoa.

Amenities

Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center

Map of Alcoa, TN

Available Rooms

King Room with Sofa Bed

1 King • 226 ft²

Sleeps 3
You'll be directed to Booking.com for availability & pricing

Queen Room with Two Queen Beds

1 Queen • 333 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing
RRRR
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Ratings and reviews

3.9 / 5.0
Good(63 Ratings)
100% verified reviews
3.5 / 5.0
star 5 empty
Jul 2023
I’m never willfully staying at another courtyard again.
I like that it was near the convention I was going to.
The service was awful and I’ve stayed at other courtyards and it seems to be the trend. They lady at the front desk made me call you guys to get the merchant card number then realized the reason it wasn’t going through is because she put the wrong amount in. It was very embarrassing.
2.5 / 5.0
star 4 emptystar 5 empty
Apr 2023
uncomfortable
it was across from airport
the mattress dinked in the middle we kept rolling in it body ache neck hurt’s uncomfortable
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Mar 2023
Asked David to call me and never responded
Asked David to call me and never responded. Customer service was a 0 out of 100
Customer service
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Feb 2023
Bad
They didn't honor Booking reservations. They sold my room, and left me hanging at midnight in the cold. They didn't care and do anything to fix it. Meanwhile, I saw other clients arriving after me, that were given room keys. The worse experience. Marc, who said was the manager, was disrespectful and even discriminatory. I would never go to that hotel again I do not recommend it for anyone.
3.5 / 5.0
star 5 empty
Dec 2022
Good
The location was good, the hotel is quiet
The bed and pillows are very uncomfortable. We didn't sleep much
3.5 / 5.0
star 5 empty
Nov 2022
Not completely what I was expecting
When I called to confirm our reservations the lady I talked to was exceptionally friendly and helpful. She apologized for the wrong information, I was given earlier, about a late night pick up. We chatted a bit and she said she might be on duty when we arrived. Sure enough, she was, and checked us in. She made us feel like old friends. Check in was wonderful. I wish I could remember her name, but I can't.
We arrived on our plane late, it was after 10 pm. Before I made my plane reservation I had called the hotel and ask if there was a pick up service that late. The man I talked to said yes, even that late. When I called to confirm our reservations, just before leaving for Tennessee, the lady I spoke to said that pick up stopped at 9 pm, so we had to take a taxi the one mile to the hotel. I was led to believe there would be a free breakfast. There was none. If I wanted to buy something there was a fancy cook cooking food at very expensive prices. After checkout my nephew took us to a fast food establishment.
3.5 / 5.0
star 5 empty
Oct 2022
Good
Very nice facilities, on-site mini-Starbucks.
WiFi was atrocious everywhere. Solid signal, but horrendous speeds. Unable to hold a simple Zoom with video, sites loaded slowly. Entire family has the same experience. We wound up switching WiFi off and just using cellular (Verizon) and it astonishingly faster.
2.0 / 5.0
star 3 emptystar 4 emptystar 5 empty
Aug 2022
Disappointing
When getting there the restaurant was not open well we have a snack room
Restaurant open and a better shuttle

FAQs

How much does this hotel cost compared to others in Alcoa?

The average price for a rental in Alcoa is R 2,212 per night. This rental is R 332 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Courtyard by Marriott Knoxville Airport Alcoa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Courtyard by Marriott Knoxville Airport Alcoa. Enjoy the water!

Is Courtyard by Marriott Knoxville Airport Alcoa pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Courtyard by Marriott Knoxville Airport Alcoa?

We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.

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