DoubleTree by Hilton New Orleans Airport
3.8
Good(179 Reviews)Hotel in Kenner, LA
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located one mile from Louis Armstrong New Orleans International Airport, this Louisiana Doubletree Hotel offers free airport shuttles and an outdoor pool. Guest rooms feature cable TV and free Wi-Fi.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Kenner, LA
Available Rooms
1 King
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Double
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 182 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
3.8
Good(179 Reviews)100% verified reviews
3.8
Front desk staff was very accommodating
None
3.8
During my previous to last stay, breakfast was included in the booking. This last stay cost considerably more and breakfast was $40 per person extra. Staff was appropriately courteous and helpful. Liked the secure parking and entry and egress worked well.
Shower fixtures were antiquated and did not work well. Housekeeping skipped our room one day. The room rate was outrageous, over $200 per day. Full payment was required at booking, which for 7 days was over$1,400. No refund policy for cancellation. If cancellation was necessary, hotel would keep every cent of full payment required at booking. This policy is over the top and is abusive to guests. I did not have to cancel, so I was not victimized by the policy. Had I had to cancel, would have felt victimized. Aging hotels, with policies that potentially victimize guests, days are numbered.
3.8
Nice friendly service...
Very nice and clean on the inside/lobby area
Good location
Not much parking out front..
No microwave in rooms
Rug in room was dirty..but overall room was nice and clean
3.8
Staff were very service oriented, facility was very clean, inside and out. AC was nice and cold, and easy to adjust. Water pressure in the shower was perfect. Distribution of lights in the room was appropriate. The cookie at check the in is always my favorite, and having the nut free option made our whole day! Although people were in the pool and in the hallways, we could not hear that in the room, which was nice. It was a very peaceful stay. We did not eat at the property, but noted they had a great selection.
After staying at other Hilton and Double Tree Hilton’s around the US, I’m surprised at how dated some things were. The beds were very uncomfortable in my opinion, as mattresses were old. We parked in the back, and were happy to pay. But they require you to scan in and out, but the back gate to the pool was not secure. Coming in late at night was worrisome. I chose this hotel for its proximity to the airport. I wish I had checked out the other Hilton as well so I know for next time.
3.8
Pool.
3.8
I love the staff everyone was nice
Our room didn’t get clean on the day we asked the tube was really dirty when we arrived
3.8
The room size was nice
The water was cold
The toilet was clogged
3.8
There was a stench in hallway/room that we didn't like So, we bought a candle for our room to make it smell better
3.8
Excellent staff at the front desk. Beautiful pool.
3.8
Overall my stay was good.
I did not like breakfast buffet was NOT included in room cost. I did NOT like that I had to pay extra for parking on property. I did NOT like that my room was not cleaned after my 1st night.
3.8
it was very clean.
no a/c or power my 2nd day and was forced to walk 8 flights of stairs
3.8
the tub/shower needs updating cleaner than what it is
3.8
location
paying to park
3.8
My room was 322 the tub drained slowly but everything was good.
3.8
location
bed bugs
3.8
Good location, friendly, helpful staff. Staff was overworked and needed some help.
Room not particularly clean. Random hair in the bathroom, grime in the corners on the floor. It was a rare cold weekend in NO, and the heater in our room did not work. It only blew cold air out of the unit. The sheets were very old and had no elastic in the corners. They were not deep enough for the mattress. Therefore, we had to re-make the bed constantly. The sheets kept creeping up and off.
3.8
paying for parking
3.8
the property was ok, not the best
I stayed for one night 2-24-2023 the staff was unprofessional & didn’t care except Ms.Champagne at the front desk & she was the youngest out the crew she was awesome. checked in at 2:40pm room dirty, hair in the bed and pillows with multiple stains, called to ask for clean linen to do it myself no one came. left came back at 6:33pm room untouched took management forever to come speak to me, attitude & body language was so unprofessional. room wasn’t cleaned til 8pm after 4 different attempts to correct the issue & asking for a refund. They have delectable cookies they give when checking in though
3.8
The buffet breakfast was very good but needs a "non-pork" meat option like turkey bacon or sausage.
Tub and shower components are worn. Functional but not very good looking.
3.8
awesome people
nothing
3.8
clean excellent service
nothing
3.8
Free airport shuttle. Generally clean.
I was disappointed and also annoyed: According to booking.com breakfast is included, but when I asked at the front desk, breakfast was apparently not included. I will not book this again.
3.8
Location to airport with free courtesy bus .
Also within walking distance of a Walmart.
Room slightly dated and noisy air conditioning
3.8
conveniently located to the venue we were there for
Charged for everything…parking, breakfast. 3 in room, only 2 towels. No blankets on beds. Elevator quit working. Rooms were small and not very clean.
3.8
nothing
dirty noisy no hot water
3.8
The area was great. I was happy to know that Kenner seems like a nice and peaceful area. The atmosphere and restaurants were incredible.
I wasn't too keen on the room. While it was nice I wasn't expecting the floors to be wood. Looking from the pictures on the website I expected the floors to be carpet. Also there were signs of sweet ants in the room, on the window seal, some on the floor, and I remember seeing 2 on the bed. While I did look past it. It still wasn't making me as excited as I wanted to be.
FAQs
How much does this hotel cost compared to others in Kenner?
The average price for a rental in Kenner is R 1,841 per night. This rental is R 434 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton New Orleans Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton New Orleans Airport. Enjoy the water!
Is DoubleTree by Hilton New Orleans Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton New Orleans Airport?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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