Crown Choice Inn & Suites Lakeview and Waterpark
Hotel in Mackinaw City, MI
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Just a 5-minute walk of Arnold Line Ferry Dock, The Crown Choice Inn & Suites Lakeview and Waterpark offers ferries to Mackinaw Island. The hotel has an indoor pool with water slide and rooms with a microwave.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Mackinaw City, MI
Available Rooms
1 King • 1 Sofa • 430 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
1 Sofa • 2 Queen • 645 ft²
Sleeps 8
+
You'll be directed to Booking.com for availability & pricing
2 Queen • 301 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
2 Queen • 301 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
2 Queen • 1 Queen • 645 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
100% verified reviews3.0
Location
The hotel is very outdated run down
3.0
The front counter people were very nice
The room was very dust and needed a good cleaning. It appeared as if cleaning the room had been neglected for a while. The room also had a terrible smell of marijuana.
3.0
It was clean and a good location.
This facility goes out of its way to be strange. The elevator is no where near the lobby. We had to go out and down a sidewalk that dropped off a couple feet at the end. We then had to go back and into the parking lot, around the end of the building and then back in to get to the elevator. We didn’t use the water park or pool. You have to sign a waiver to use them. There is no food, so they suggest a couple local restaurants. The room was clean, but had an awkward layout.
3.0
Spacious rooms
No breakfast
Not on the water
3.0
Beds are comfy, tv is nice, very close to everything we need. Waterpark is always great and love the hottub
This is our third Easter in a row coming to this hotel. We love it. But unfortunately this year we found out they are no longer opening the waterpark earlier in the morning. We would always use it before we left out the next day. But now we would have to buy all new wristbands for our family of 6 the next day which it wouldn't open till 2pm...... but you have access to the hamtons pool and spa l. So there's that
3.0
My kids enjoyed the waterpark area and had a lot of fun.
There was no continental breakfast. The room still had a toy left in it by the garbage from whoever had left it before, and the fridge wasn’t cleaned at all and had layers of dried milk left in it. The TV in our room didn’t work, and the lady at the front desk was completely disrespectful and rude and was not helpful in anyway. I had stayed there the year before and she was also working the desk during my stay at that time, and I had the same experience with that stat with her being completely rude, not approachable and disrespectful in every way. Just the front desk lady alone made my family not want to go back to stay at their hotel again.
3.0
I liked the double room to accommodate my family. I also liked that they had a waterpark and swimming pool for my family. They give you water towels and things you need for the room. Very helpful staff. Helps at all times of day and evening.
I didnt like the mattress. I wouldnt even call it a mattress, more like springs covered in fabric. It wreacked havoc on my back. Definately need replaced ASAP. The facility could use some TLC. Vents at the waterpark could be hazardous for kids. Lights, doors, MATTRESSES need to be updated and replaced. I wasnt happy that the laundry room wasnt working so i had to go across the street to another hotel to do laundry.
3.0
Not much.
The staff is completely incompetent! And very rude! Our room had garbage all in front of it. The TV 📺 didn't work and the maintenance man was gone so they switched are rooms and upgraded us only to take it back the next morning. Said the employee from night should not have changed our rooms!! And that she had been FIRED! Like wtf? They woke us up super early to take back a room that wasn't even booked. I checked! Horrible Horrible customer service. Can u imagine? To punish us for a mistake THEIR employee made!
3.0
Bed was okay.
Room was old section over the Waterpark.
There was a lot of construction in this section and our
Room was dusty as if no one had stayed in it for some time.
No elevator access to our floor, we had to drag luggage up the stairs.
No cover on the exhaust fan and it was very dirty with cobwebs hanging out.
Disappoint because of the price.
3.0
2 suites with 2 doors that separated the bedrooms. The sauna was nice. The hotel was across the street from the ferry to Mackinac Island.
The pool was dirty and had too much chlorine. The furniture was old and broken. The pull out sofa was extremely uncomfortable for my 7 year old grandson. He said he felt only springs. The ice and vending machine location wasn't in the same hotel. The lifeguard in the waterpark did not have a uniform. Continental breakfast wasn't provided.
3.0
Location
Very outdated an smelled musty.
3.0
location only
under construction
no restaurant
dirty parking lot
3.0
The location to Mackinaw Island Ferry
The room could have been cleaned better before we got there! There was some kind of rodent in our room! When we got up on Tuesday morning and I was getting my clothes out of my suitcase, I found a bit of honey candy chewed half way through! Very upsetting! We spoke with front desk, they sent maintenance up. He put 3 traps in out in our room. We were advised that the manager was not available. We went about our plans and called back to hotel to check and see why manager had not called us and he told us he didn’t get the message??? We agreed that we would speak with him when we got back from our tour. He told us he was there til 8. When we got back we spoke with him and he told us the maintenance person told him he saw the rodent and it was a chipmunk? We told him that we didn’t agree with that and we wanted something to be credited to our bill. He advised that management told him that they couldn’t do that. They would give us a free night at a property they managed up there. We explained that we lived 8 hours away and it was our first time up there and we had no plans to come back since we had already been here. We left it at that and went to our room as my friend was tired and needed to lay down. I called your customer service line and spoke to Kholee C and he took my complaint and put me on hold several times and told me that he would be contacting upper management on this issue since I was a Genius level 2 member and I would get a response on the app or an email and have gotten either! The next day Wednesday, we had plans to go over to mackinaw island for the day and I was getting my backpack ready and discovered another piece of candy coming out of a side pocket that was not there the day before chewed opened!!!!! We called front desk, something, manager wasn’t there and we had a ferry to catch over to the island! I did send an email from the app again since we was short on time! Still have not heard anything!
3.0
Always a nice stay. All together a nice place. Also was nice to have parking for my truck and trailer across the street.
Tv in the room didn’t work. Called first night, waited until we couldn’t wait any later. Got fixed the next day. No view out the room, just trees in front of the windows. Game room needs work. No breakfast like in the past.
3.0
The beds/mattresses and bathroom were clean, and the location was great.
There was a horrible, cheesy, foot-like smell coming from behind the fridge in the kitchenette. Looked like mold or something growing back there. The sheets on the pre-made fold out bed didn't look fresh, and it took an hour to get housekeeping to bring new ones. The carpets are in desperate need of cleaning or replacement.
3.0
Nothing. I was charged for a 2 day stay prior to arrival. Using the credit card used to reserve via the booking.com website. This room was not advertised as a pre-pay room. Normal hotels require a credit card upon check in that gets charged once you arrive at check in.
This was a huge issue because I wanted to reduce my stay length by one night. But they had already charged for both nights earlier in the day and refused a refund of a night I had no intention of using. I was told to contact booking.com to resolve the refund for the night I did not use or need. Booking.com was useless and responded that there was nothing they could do.
DO NOT BOOK here. And do NOT use booking.com. Their customer service is a joke and apparently the company condones this unethical practice.
Extremely dirty. No staff available. Numerous dogs allowed in the “pet free” facility. None of the outer doors were secured. Construction mess and lacking in appropriate safety exits for the 4th floor rooms.
And the above mentioned unethical charges to my credit card for a night I did not need or want. Charged PRIOR to check in despite not being advertised as a pre-pay stay.
3.0
The room was beautiful and very spacious. Plenty of drawer and cabinet space for those looking for a long stay. The fridge also had a freezer compartment and came with a microwave.
The pillows were super soft and the bed was one of the more comfortable hotel beds I've slept on. I always dread hotels because the beds just aren't home but I didn't feel that way here.
My son also loved the pull out bed on the couch and basically having his own room. The couch is in a separate room from the queen and king bed portion.
Because breakfast isn't served anymore we got buy one get one free coupons that saved us $20 on breakfast.
The water park was also amazing.
The room was very stuffy and humid when we got there. It took a bit for the room to cool down.
The deadbolt would not lock. The placement where the deadbolt locks in was not done correctly.
Outside the room there was trash laid in the hallways and bags of dirty linens at 11 pm at night.
Not a big deal but it was still there the next morning around 10:30am.
The site conditions in the hallway had pieces hanging off that were broken.
Drywall by the hallway windows were also busted.
There were parts of the hotel that looked to have been being worked on so I'm sure it's a work in progress.
Definitely none of this would keep us from coming back.
3.0
the beds were comfortable
It was very run-down and old. The pool was not impressive. Everything was dirty and not well maintained. The staff was not very helpful and pretty slow. We never did find breakfast the day we left, and never saw an outdoor pool like the ad claimed.
3.0
Location was good
Parking is shared with another property next door. Main pool outside was under repair and filling with hose. Didn’t get to use the pool. We booked 2 rooms. Our room suite with 2 bedrooms one AC unit didn’t cool the room. The other room we had there was construction going on that you had to walk by to get to room. No cleaning was done while our stay. Had to take the trash out and get new towels each day. The pictures on line are not representative of the property maybe when new.
3.0
Everything was a great hotel
Nothing
3.0
I will try not to use booking again for future reservations
they have fake information about the hotels, and this time, my experience was horrible
3.0
The location was the only good thing about this hotel
It was so bad we did not stay the night. We decided to take our children and go somewhere else. The hotel is in a horrible state of disrepair. We had to go to the hotel next door to check in. the furniture in the room was very old and broken. Our towels in our room were wet for some reason. looked like just the basic was done but definitely needed a deep clean. not sure if the sheets were washed. the wallpaper was falling off the walls. very confusing layout to locate the pool. The hallway to the pool was so hot it felt like a sauna and it had hundreds of dead bugs laying in the hallway. The pool/Water park was so disappointing and disgusting and NOTHING like the pictures. The pool water did not have any cleaning chemicals in it and was actually a yellowish colour. the pool itself is stained a yellowish/orange. my youngest child stepped on a cigarette butt on the pool deck (and this is inside). The bare minimum of cleanliness. The whole pool/water park/hot tub area smelled like moldy wet towels and stagnant water. the entire 3 hours we were there was very subpar. I would rate this a 0 if I could. very unhappy, will never return. not that we asked, but we were told we would not be refunded.
3.0
nice big rooms clean and the water park was good for the little ones
no elevator to our room had to walk up stairs and my husband is disabled front desk staff not very friendly
3.0
The water park was great!
We had to check in at a different hotel. The hotel was freezing. The plumbing wasn't working, and we had to drive back to the other hotel to get help. Housekeeping never came, so we had to go get towels at a different property.
3.0
the staff at the desk was friendly.
the pool guy that was supposed to be watching people was sleeping on the job older kids climbing all over the place with no supervision, instead of getting stuff floating out of the water park he made the guest do it. The bed was rock hard and not comfortable but my kids had a blast.
3.0
Location was good, beds were comfortable.
Not the cleanest, pizza crust on the floor when we checked in.
3.0
The staff was very helpful and friendly.
I paid for a jacuzzi room and the jacuzzi was broken. Half of the bathroom wall was torn out.
3.0
It was a nice location. Close to downtown shops and restaurants that were open.
The room was out dated and dirty. It was like the floors hadn't been vacuumed I'm a very long time.
FAQs
How much does this hotel cost compared to others in Mackinaw City?
The average price for a rental in Mackinaw City is R 2,010 per night. This rental is R 9 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crown Choice Inn & Suites Lakeview and Waterpark. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crown Choice Inn & Suites Lakeview and Waterpark. Enjoy the water!
Is Crown Choice Inn & Suites Lakeview and Waterpark pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crown Choice Inn & Suites Lakeview and Waterpark?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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