Drab and food was late being prepared and no condiments for eggs. No butter or margarine.

I arrived and night staff gave me room key. Room 218 was drab and needed repairs, No phone, TV did not work, wall heater was blowing cold air on a 40 degree day, door jam lock was missing. I asked for new room and night staff gave me room 211. Better room but phone did not work. Started to get ready for shower on my second night there and heard 3 loud gunshot type noises. Could not call 911 with out of order phone. Called front desk and reported. They seemed skeptical and told me no one else heard them. Night staff (same staff) kept calling me for and then told me to come downstairs to talk to Owner. They all said no one heard noises. I was in the Marines for 9 years and no what gunfire sounds like. It was right outside my window or in a nearby room. I internally dived to the floor when I heard the noise. The owner and staff reported nothing happened and they never called the police it seems. I did not stay my 3rd night and was not refunded.

We were upgraded to a king suite for free due to over booking., quite area

As for the room we had, it was in dire need of a remodel. The tile floor was glued down with gaps. You could see the subfloor. The walls had areas of repair that were started but never completed, such as drywall mud applied but never sanded in spots, and definitely not painted. Room smelt damp and dank. We opened the mini fridge and had a bag of texas toast that was left behind. The larger of the two microwaves in the room would not run for 30 seconds due to tripping the gfi. This day and age to not have an HD TV, I would think would be unheard of for the money and establishment, but here you go. Breakfast was free, and it showed. Pre-made cold hard biscuits and warm gravy in a crockpot, as well as scrambled eggs. The juice machine was out of order. Had butter for your bagel as well as cream cheese, but it was a shared block of cream cheese, not individual packs!!

It was nice employees and clean establishment but the pool juice machine coffe machine didn't work ...breakfast is eggs sausage gravy cereal or donuts

but the pool juice machine coffe machine didn't work ...breakfast is eggs sausage gravy cereal or donuts

It was OK but then you had the lady working that said she was closing it down early

The staff member that was rude and making rude comments. Every time I ran across her. And I even told her that she had a smart ass mouth and she let me know that she didn’t care and I could check out and leave right now because they were understaffed. I let her know I’m in administrator of a nursing home so I know I deal with it every day but if I talk to people like she did, I wouldn’t have a job she let me know she’s been there in 14 years and wasn’t nothing going to happen to her and her general manager that came in on second shift upheld for her I was appalled I also let them know that I understood that’s why I didn’t complain about the toilet stool that was loose from the floor that they gave us one washcloth for three kids and two adults. Then we asked for more wash clause they gave us three more. The main light was out in the bathroom. We use the light that was in the shower, there was two other lights out the room was the sea bugs in the windowsill. The chair was broke. They went to the desk a matter fact. I sat in it and fell all the way backwards, but I could go on and on, but like I said, I never complain because I knew they were busy. Oh, then the pool did not open until about 1 o’clock they let me know because it was a mess and the rude lady again said , I don’t know when it will be open. I have to get in there. It’s a mess and I need to chlorinate the water, but it was mostly her tone in the way that she said things.

Pool and hot tub

no complaints

I prefer Sleep Inns when traveling

We had stayed several weeks before at a Sleep Inn in central Pennsylvania. We booked this room in Decatur because of the very positive experience previously. The bed was comfortable and the room was clean.

Breakfast was disappointing. Many things were gone/empty, and when ask if there was more available they apologized that there was not. Yes, we were later in the breakfast schedule. However, basic things that are there all the time were empty (3 empty jars of tea bags, etc).

The breakfast was ok.The room was clean.The pool was nice.

The hot tub was cold.There is a homeless person outback where I was taking my dog for a walk.Any concern I had about safety the staff was not concern.The day staff very unhelpful.Hot tub never worked.