The staff are awesome and need a raise for working in this battle zone. It's affordable. Half the price of the others. It's the high end of the cheap motels on El Camino Real. But hey, it's got palm tree in the smoking alcove. The guests seem to get along well. I've stayed here probably 5 times. Yes I can here the neighbors, but theyre not yelling at each other...what's that Prince lyric, when the doves cry.

Ewwww. It's just, in the armpit of the San Jose area. Santa Clara gives off the impression of family atmosphere yet the main street through it, El Camino Real, is greasy. Lots of nooks and crannies for homeless spill over here. Just like the poor man staying behind the dumpster below my hotel window one night, probably not his fault, was in bad shape. Whipping himself with a stick and crying out to God. Pretty good thespian that guy wad. Didn't get to me too much and I'm glad I don't have kids to witness that weirdness.

Beds were decent, night desk attendant was very kind trying to help.

Fridge didn't work. Microwave didn't work. Hair dryer didn't work. Power outlets near sink did not work. This was for a full 5 day stay.

location

not good value for the amount charged and zero room service

the front desk clerk was very friendly and helpful

Felt very unsafe as a solo female traveler I had to leave and stay somewhere else. SMOKE smell was so bad it made my eyes water. I couldn't stay more than 5 minutes in the room .Looks like a lot of the guests are long term, with several bags of garbage outside of the rooms and guests getting packages. Decor is old and outdated.,walls are thin. Don't be fooled by the pictures online.

I had a long day and got there late. I approached the late check in window and immediately the gentleman with friendly smile said "It's cold out there, come inside." I was pleasantly surprised to have a speedy check in. Thank you

I don't have any negative comments to say.

it’s old and needs to be renovated. Very low water pressure

I booked a suite with 2 queen beds. I liked how the kitchen area was its own room, but also the second bed had its own room. It made staying with kids easier.

It was pretty old which was fine, you get what you pay for. But there were some areas like the shower and behind doors that were dirty and just not very clean. The bed sheets also had cigarette burns in them.

Nothing

everything

I didn't go to breakfast

close to home

small needs upkeep

hotel was sketchy. people were loud and the hotel didn’t do nothing about it. check in time is super late especially for travelers. it’s super OUTDATED. my lock didn’t even work so i had to use the gold pull lock.

Location

We were supposed to have queen beds we ended up with full size beds

nothing

everything and it smelled bad, shower didn’t work had to use the tub and was very uncomfortable staff was not friendly rooms were disgusting

The room space is quite big, changing bed towers in 3 days among 4 of my stay. Breakfast is very fresh and nice. Service staff are friendly. The location is comfortable even by bus. Surroundings offer different kinds of eating restaurant.

I was expecting a boiled egg for breakfast. I can's select room on the first floor and was told I have to put a note during booking, but, I did not find such space for putting such remarks. The carpet floor looked dirty but was OK.

Close to levi stadium

No spa

Nothing!! This absolutely the most disgusting place we have ever stayed. We would have left but they would not refund us and all other mot left and hotels were booked,

The rooms were dirty, they smell like smoke, urine , and alcohol. the mattress was old and gross. linens are stained. The rug is dirty and smelled. The fabric in the chairs were stained. A disgusting place overall, We slept in our clothes on top of the blankets.

Everything was very clean and comfortable. Room was larger than expected!

The bed was very hard and uncomfortable.