Best Western Aspen Hotel
3.5
Average(173 Reviews)Hotel in Fort Smith, AR
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
Located off Interstate 540 in Fort Smith, this hotel offers free shuttle service to the Fort Smith Regional Airport. It features an outdoor pool and rooms with a flat-screen TV.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Map of Fort Smith, AR
Available Rooms
2 Queen • 215 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
3.5
Average(173 Reviews)100% verified reviews
3.5
The hotel was quiet and the lobby was nice. The TV in the room was big.
The key reader for the room was broken. They originally wanted to switch us rooms but we had specifically booked that room for the jetted tub. So we had to have the front desk attendant manually open the door for us any time we needed to come or go. The jets on the tub were filthy with black buildup. I had to go to target to get cleaner and a scrub brush and clean the jets before we could use the tub. When I filled it up and ran the jets to cycle the water through they spit out a good amount of black gunk. The floors in the bathroom were also sticky and there were random orange drops of something on the walls throughout the room. The TV brightness was turned all the way down and there was no way to adjust it. Just a little disappointed. We booked the King Suite with Jetted Tub expecting a clean room and a relaxing night and it was just very subpar.
3.5
Our reservation was cancelled due to insufficient funds on a card I used just to hold it!!!
The lady on second. Shift was rude and not helpful at all
3.5
Room was nice and breakfast was great.
Room not cleaned on weekend
3.5
The only thing I liked was there were tons of food places around .
We came down for a family reunion, it was several people complaining about roaches in the room. My room specifically was gross. Black stains on the sheets, crumbs on the floor, bathroom curtains dirty. I will never stay at this place again, don’t worry about complaining to front desk their no help there’s only 1 house keeper for the whole hotel. And they need management approval before doing anything . The breakfast is alright wish they had more fruit available the bacon is gross. This place over all gets triple 000 stars. Management gotta get it together .
3.5
Allways cold. Horrible service.
No customer service skills at ALL. The manager has absolutely no sense of leadership or is EVER THERE! One of them on Sunday morning shift, at around 6:35 was rude and insulting. The people they hire don't seem equipped... They wear clothing you would use to run around doing errands AFTER work...they give off a very bad 1rst impression as you arrive. I asked to be changed from my room from night# 1 and NO ONE paid any mind EVER...just ignored me. The ice machine was dropping water all3 days and you literally walked all over it! I'm never recommending this joint and I'm publishing on the internet that no one visits here EVER.
3.5
The pool was nice but it was so dirty and full of dead bugs, I actually cleaned it out myself.
There were cockroaches in the bathroom.
3.5
Breakfast was very good.
They hid behind a curtain so was difficult to get. To talk to them. That was very annoying. Carpet on stairs was dirty.
3.5
I paid for a whirlpool and I got a jacuzzi that didn't even work properly.
3.5
clean, the breakfast was nice
none
3.5
The location was great not far from anything and easy to get to
My only issue was that the shower didn't drain.
3.5
The hotel was clean. Good Breakfast choices. Friendly staff
The room was a little small but worked. The beds could have been more comfortable.
3.5
Clean comfortable affordable
They charged 2 cards for my stay
3.5
Friendly front desk personnel. Breakfast always fully stocked
3.5
Very good breakfast options
I will always use your facilities for short stays to visit my family in that area. Just keep up the God work!
3.5
Location and price.
First room had something back up in the tub. Mirror was not clean, had lipstick prints on it.
3.5
Breakfast was the usual hot- eggs and a meat with biscuits as a typical hotel does. The rooms were clean and comfortable.
Highway traffic a bit loud. It was outdated and needed a little work but nothing I couldn't overlook.
3.5
The room was good and comfortable.
The sofa inside the room was not clean and there was a smell in the whole lobby as soon as you enter the premises.
3.5
location and cleanliness
the room didn’t have the amenities as advertised such as pull out couch and jacuzzi tub
3.5
We liked the bed and the bathtub that was it
How dirty the bathroom was and that I thought I was getting a whirlpool room, a room with a hot tub in it but it wasn't and I paid $131 for a dirty room I didn't want.
3.5
Staff was friendly
cleanliness was an issue. The pillow covers and floor seemed dirty. The bed lines were running over the carpet
3.5
Great location, staff, room size and breakfast bar. Pool was closed but understood because of time of year cool nights.
Needs to get better toilet paper.
3.5
Unfortunately my stay was not enjoyable. No one was rude but it was not a place I would recommend.
I didn’t like the stains and burns on my pillowcase and bed cover. I especially did not like the view of about 25 discarded mattresses outside my window. The dirt and stains on my bed and floors made me feel unclean. The pool was not even open. I was so disappointed that I checked out early and did not stay the second night.
3.5
The hand sanitizer were empty, the bathroom in lobby wasn’t tidy. The breakfast lack a lot of things. Coffee was burn.
3.5
location
booked king bed ended with 2 uncomfortable queen beds lousy mattress
3.5
The man working the front desk was great and you could come in as late as needed the hotel wasn’t locked down. They also have a big mirror and a nice size closet.
There were holes in the bathroom door, stains on the towels, sheets, and one of the curtains that were blankly obvious. The pillows were not full size pillows so it made it very uncomfortable to sleep. We first went inside it was 75 degree and 111 outside it was ungodly hot in the room for a while. They didn’t have blackout curtains option so you just have the non clean sheer white ones. There was also womens hair on the bathroom floor when we got there.
3.5
Friendly Staff and Great Service!! Conveniently Located to Good Restaurants and at a Stop Light for Easy in and Out!!
The Room Was Very Clean although the Blow Dryer Handle Was Extremely Sticky!! Ceiling Above the Bed on Left Was Pealing! No Lightbulb in Corner Lamp!! Also, No Chair at Desk!! Poor Lighting in Bathroom and No Vent in Bathroom!!
3.5
Bed was great
Lights shined in my room. Weird smell in lobby. AND TOLIET RAN
3.5
Breakfast, everything super clean, wifi, cable, staff friendliness, snack room, location, pool, weight room, shower, soaps and lotions, breakfast lounge room, air conditioner
Pool was not open, no extra towels, no roll away bed, no sofa bed in room, air not working well in our room. Had it all the way down to 66 degrees trying to get the room cooled off. Although it was 109 outside.
FAQs
How much does this hotel cost compared to others in Fort Smith?
The average price for a rental in Fort Smith is R 2,355 per night. This rental is R 960 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Aspen Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Aspen Hotel. Enjoy the water!
Is Best Western Aspen Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Best Western Aspen Hotel?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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