Spacious and clean room, nice bathroom, strong AC, ice machines on every floor, guest laundry, cold room fridge

Lobby rugs are all pulling up and loose, old furniture from what must have been the 80s. I should have immediately turned around, but I decided to give the benefit of the doubt. Pool was down for maintenance, sewage smell in the hall...assuming related problem. No attempt to offer discount/other. Charge for everything with a real nickle and dime feel. Pay for wifi ($5), the free wifi is super slow and we could only connect one device per room. $3.50 for bottles of water in room, not complimentary. $15 breakfast, the restaurant wasn't operating during our stay. There is a Dunkins across the street but nothing for miles other than Foxwoods. They have a small convenience store/room with items to buy. If we knew about these issues we would have booked elsewhere. The room was nice but we went there mainly for the pool, which was a fail. I understand this stiff happens, but you at least comp the stay, or offer a voucher for a discounted future stay or comp stay. I did mention the issues to the front desk and got a half-hearted "sorry". We chose to upgrade hotels (so we thought) from Comfort Inn down the road. We should have stayed there...pool hours were better (midnight and working vs 10pm at Hilton and broken), free breakfast (with eggs, sausage, and belgian waffles) vs. None at Hilton, free wifi for unlimited devices, better directTV service with 700+ channels (Hilton only had very basic without a "guide" button, you had to watch channel 2 slowly scroll through an automated guide), and a sauna/jacuzzi for a lot less money. For a Hilton this was a suprising failure, especially compared to a budget hotel in the area.

Close to casinos

Rooms need a face lift and desk needs a lamp on it

I enjoyed my stay.

Love how close it is to Foxwoods. The room was HUGE! Staff was so kind and nice to talk to

N/A

room was clean. unfortunately no shuttle to Foxwoods

needed a shuttle

Rooms, pool, restaurant, bar. Very clean environment.

Nothing

Restaurant, pool

Had trouble checking in, got charged a pet fee when I did not have a pet in my room! Was there for a CHEERING competition in Foxwoods!

The breakfast was top-notch. Location was perfect to go to Foxwoods.

There were people smoking weed in their room and it was flooding the hallway. The king bed was somewhat comfortable.