Comfort Suites At WestGate Mall
4.0
Good(734 Reviews)Hotel in Spartanburg
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
The Comfort Suites At WestGate Mall recently underwent a complete hotel renovation in 2022, including all rooms and public areas. The hotel is five miles from the University of South Carolina Upstate.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Map of Spartanburg
Available Rooms
1 Sofa • 419 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
1 King • 419 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 419 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 419 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 419 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.0
Good(734 Reviews)100% verified reviews
4.0
Both the bed and the sofa were comfortable. Suite was clean and well appointed. It contained 5 lamps and each of them had a bulb that worked (rarity). Breakfast was tasty; items were fresh. A staff member kept the serving area neat and mopped up spills as needed.
0
4.0
The water pressure was amazing! The breakfast was pretty good too.
There wasn’t much walking space between the side of the bed and the AC unit. The bathroom was a little small but functional.
4.0
The breakfast was great and well stocked.
All the staff was very pleasant and helpful.
It was a very comfortable stay.
4.0
The lobby was closed for renovations.
The rooms need updating
4.0
The property was clean, fresh and modern. The room is spacious and very comfortable.
I had an accessible king suite and the toilet was too low to be considered accessible even with the bars in place.
4.0
Staff friendly. Room clean. Beds comfortable. Housekeeping good. A lot of businesses in area, many walking distance.
4.0
The staff was extremely friendly and helpful!
I saw mold around the shower floor.
4.0
I like pool and kitchen, always bring something else to eat when they saw that new clients come. Food was good enough and serving staff was nice.
After we arrived we waited 15 -20minutes when someone came to the front desk that we can check in, and they even didn’t say “sorry” for this inconvenience. He didn’t told us way we should go so we wandering around with a baby looking for our room, he didn’t seem polite and nice.
And I didn’t understand their accent.
4.0
Location was excellent for us. We know the area and enjoy many of the delicious restaurants nearby.
We felt at home in the quiet room.
Wish breakfast had lasted a little longer.
4.0
Everything was neat and clean and the staff was very friendly
Nothing, well on the last day for breakfast -the sausage was overcooked but 3of the 4 days it was fine.
4.0
Pool was nice room was big
The fact that my car got hit
4.0
The lady working the check in counter upon our arrival was phenomenal. You could tell she really loved her job and she was very kind.
We were very disappointed with our room. It was dirty (I have photos) there was dried up sauce that had been spilled by the mini fridge. The carpet was really stained. There were cob webs in the corners. The overflow came off in the tub while I was washing my one year old son and it released mold everywhere. We went to use the pullout sofa and it had no linens on it revealing gross stains. My kids didn’t want to sleep there so we ended up having the shuffle them out to family around town at 9:30 at night. It was a waste of money as the point was so we could all get good rest together and because we were running around late at night we didn’t get good rest and we weren’t all together. Other then the pool and the woman at check in, it was very disappointing
4.0
Breakfast & area
Nothing
4.0
I liked the friendlyness of the staff.
The charge was different from the time we booked it and the representative wouldn't change it. It was explained and I understood because we had to use a third party.
4.0
The breakfast was adequate… we did not know that breakfast was shorter on weekdays —- but the guy working breakfast generously put a few things together for us. He was a great guy … treat him well because he sure deserves it
Nothing … clean place, helpful people, great location … you got it all!!!
4.0
Nice, Clean
The Room was nice and spacious but the beds were a bit itchy to sleep in. felt like something was biting us in the bed but we didn’t see anything.
4.0
Clean
Toilet was uneven and rocking when you sat down.
4.0
location
parking
4.0
The front desk staff were amazing and so welcoming! Was given a charging cord for my phone, allowed fo have a late checkout, friendly smiles, it was incredible!
4.0
Size of my room, laundry facilities, lounge area. staff was friendly and helpful.
dusty in corners and behind things. Felt like it was a surface clean rather than a real clean. it was passable but did not make me want to come back.
4.0
Location, room setup, breakfast, coffee in room
Desk staff less than friendly they could not find reservation in their system. They found on another computer slow to find it. $50 a night for small well behaved dog is too high. Mildew under counter/sink
In bathroom. Bathroom door needs repair at bottom of it. TV remote did not have cover for battery compartment.
4.0
NOTHING
the customer service is poor. I drove and hour and a half away and was told that they would not honor my booking and could not accommodate us. I will never stay at this place. the are rude, disrespectful and do not care about the customers they encounter
4.0
Had to leave earlier than breakfast was offered, but times I have stayed before the breakfast had good variety and was fresh
4.0
The staff was very friendly and helpful.
Rooms starting to look at little worn out.
FAQs
How much does this hotel cost compared to others in Spartanburg?
The average price for a rental in Spartanburg is R 2,481 per night. This rental is R 936 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Comfort Suites At WestGate Mall. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Comfort Suites At WestGate Mall. Enjoy the water!
Is Comfort Suites At WestGate Mall pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Comfort Suites At WestGate Mall?
We found 9 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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