SureStay Hotel by Best Western Cedar Rapids
3.3
Average(287 Reviews)Hotel in Cedar Rapids, IA
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hometown Inn and Suites Cedar Rapids is located in Cedar Rapids. Free WiFi access is available. Each room here will provide you with a TV, air conditioning and pay-per-view channels. Complete with a microwave, the dining area also has a refrigerator..
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Map of Cedar Rapids, IA
Available Rooms
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 290 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
3.3
Average(287 Reviews)100% verified reviews
3.3
The couple doing house keeping were very nice. The room had its own iron, board and a closet perfect for dress clothes.
Our room was named something “suite” but had an extremely small bathroom and bathroom area. It was virtually impossible to move between the toilet and the door. There were also bugs and crumbs on the floor as if the room hadn’t been fully vacuumed/vacuumed at all. The same goes for the floors in the common areas. The door stopper for our room was also in a large hole in the wall so was unusable. The woman at the front desk was on her cell phone with someone the few times we talked to her and she seemed a little annoyed that she had to pause her conversation in order to assist us.
3.3
The location was fine and convenient for the activities we had planned in Cedar Rapids. The breakfast was average.
I was charged twice for my room and was assured by the manager at the property that the second charge would drop off my credit card. When I returned home after several days the charge posted. I called the property and when I finally reached a manager (Kim) she basically said I was lying. I finally turned to booking.com where I made the reservations. They contacted the property and got no satisfaction but booking.com did give me credit. I will ALWAYS book through booking.com but NEVER again stay and a SureStay Hotel. They ripped off me and booking.com.
3.3
I could book online
Everything else. The room was dirty. There were stains on the towels, sheets, carpet, and ironing board. There wasn't a functional overhead light or smoke detector. We asked for a non smoking room and it smelled like smoke everywhere. The lamps in the rooms didn't work because the light bulbs were burnt out. Not sure if they actually cleaned the bathroom from the previous person or not as the bathroom smelled like urine and had visible drops around the toilet and brown stuff on the toilet lid. The website also advertised a hot tub and there wasn't one. The bed was hard and the pillows were flat.. So flat your head just rested on the mattress. All around, not happy or pleased with this hotel. Management needs to take a serious look at cleanliness and maintenance. Will not be back and won't be staying at any other Best Westerns in the future.
3.3
Seemed okay. Not great but not horrible. Room was comfy and clean.
Breakfast was the same stuff each day. Gravy was ice cold 2/3 days.
3.3
Location, it's closer to restaurants. Wifi is good. The staff are friendly.
The room is a bit old but it's being cleaned everyday
3.3
Insane bargain for such a nice room!
A few stray hairs in the bayhroom
3.3
Absolutely. Not one thing
Gave us a completely different room than what was on the reservation for. Then the room they gave us was dirty and no ac
3.3
Location was convenient. Breakfast was acceptable.
The staff was just ok. In my opinion, not overly friendly.
3.3
The lady at the front desk was pleasant and very helpful
The people standing around outside and living out of their cars make me feel unsafe
3.3
great location within 20 minutes of where we needed to be comfortable bed nice clean room great breakfast
hard boiled eggs or scrambled eggs
3.3
Location and price, pool was heated
Toilet and bathroom were not clean. Breakfast was disappointing. Walls are not well insulated you can hear your neighbors on all sides very loud at night
3.3
nothing
food was not good, rooms wasn’t clean properly, never came to clean or ask if we needed towels or tissue
3.3
The location was pretty good. Close to highway
The breakfast was one crockpot not even halfway full of extremely watered down sausage gravy I am sure there was biscuits but I didn't see any. The juice machine was broke and there was like maybe six yogurts
3.3
location
the roof in the swimming pool area was falling in the pool breakfast sucked new staff at front desk was new and didn’t know a lot or how to do her job
3.3
it was a great place to stay ! rooms and bed were very comfortable and clean ! staff was great !
3.3
Room
Breakfast
3.3
Clean bedding and end of hallway. Great value!!
Hard mattress. Dated bathroom and carpet with funny smell in room. Long check-in process. Short toilet. Loud conversations in exit door area. Garbage rattling around parking lot all night.
3.3
The area an the size
The service
FAQs
How much does this hotel cost compared to others in Cedar Rapids?
The average price for a rental in Cedar Rapids is R 2,155 per night. This rental is R 1,129 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SureStay Hotel by Best Western Cedar Rapids. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at SureStay Hotel by Best Western Cedar Rapids. Enjoy the water!
Is SureStay Hotel by Best Western Cedar Rapids pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SureStay Hotel by Best Western Cedar Rapids?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.