Holiday Inn Express & Suites Alpena - Downtown, an IHG Hotel
4.3
Excellent(85 Reviews)Hotel in Alpena
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Set in Alpena, Michigan region, Holiday Inn Express & Suites Alpena - Downtown, an IHG Hotel is located 2.6 km from Starlite Beach. With free WiFi, this 3-star hotel offers a 24-hour front desk and a business centre.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Map of Alpena
Available Rooms
1 King • 204 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Queen • 204 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Beds not specified • 204 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
1 Double • 204 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 204 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.3
Excellent(85 Reviews)100% verified reviews
4.3
Excellent breakfast!
Pool was advertised as heated but was pretty cool!
4.3
Very clean and modern.
Are the windows single paned? We could hear EVERYTHING outside. Cars, horns, trucks etc.
4.3
The breakfast was so nice and convenient...loved the to go bag when I was in a rush one morning.
N/A
4.3
That is was modern and along the river. It was nice having local restaurants close
Parking was a little awkward. But do able
4.3
Location was good. Items were poorly taken care of. Ran out of bacon, not refilled. No orange juice. No regular coffee for about 10 minutes. Food itself was good.
See above regarding breakfast.
4.3
The staff was very helpful and friendly. And the breakfast was great.
We all thought the pool could have been a little warmer. And we felt the price was a little
4.3
You can't beat the location. I'm used to staying with family a half hour out of town and waking up every morning in a peaceful room right in town is a game changer.
The staff isn't often super attentive or happy to be there. Which I totally understand! But if I had to pick something I'd say that. Pay them better, I bet that'd help.
4.3
clean, great breakfast
4.3
Like the location, facilities and closeness to restaurants and river.
4.3
Comfy beds, lots of storage, mini fridge was nice and cold.
Not enough trash bags, some plugs didn't work
4.3
Love the location downtown. Hotel was clean and quiet. Most the staff was extremely flexible and helpful!
Check in was not great. Attendant wasn't sure how to process our reservation since we booked through booking.com but the next woman we were worked quickly resolved the problem and was extremely helpful.
I do wish there healthier food choices for breakfast.
4.3
Very comfortable, good value stay in Alpena. Modern facilities with a nice pool.
Nothing, it was exactly as described and expected.
4.3
Property was clean as well as our room. The business center was in the center of the entire lobby, between dining and lobby. It can get quite loud when people are checking in or dining. There should be a separate room for more privacy and less traffic noise.
I used Booking.com for a 2 bedroom suite. During check-in, I received a one bedroom suite. I informed the desk of the error and was given another room w/2 beds but it was not the 2 bedroom suite I booked. I did not want to move again so I explained the error during check out.
The young lady checking us in was not friendly, appeared very distant, unemotional and frustrated. I let it go figuring she was having a bad day. The room she assigned was not what I booked. I went back to the desk to resolve the issue, she was unapologetic and reassigned another room. Again, it still wasn't the room I booked. However, the checkout person, Christina, was very pleasant and kind. She apologized for the confusion. During the check out, another guest interrupted needing help. There were no other guests in line. Christina allowed the interruption and quickly helped him. Personally, and as a business person, I think she should've told him she would gladly help him after my check out - or asked me if I minded. I let it go due to the fact she was kind and more helpful than the woman the day before. The manager was unavailable so Christina issued a $10 discount off our bill for the room error. I am grateful for the discount but felt it was a bit of an under value resolution.
The breakfast is decent and offers something for everyone. The coffee is good. Most staff are friendly. The property and rooms are clean. The pool is very small, there is no sauna or hot tub and the workout facility is large. As for value, this property is overpriced. I stay at Marriott or Hilton properties and pay a lesser or same price for far better amenities and service.
One more thing: They seem to experience 3rd party booking issues so be careful. If you try to book directly with IHG, their prices are always higher than the 3rd party sites. This is an IHG issue. And make sure your rewards are issued to the rooms before you checkout.
4.3
very clean and pleasant staff
nothing
4.3
The facility is newer and right on the river.
There was hair in the shower and the bathroom door needed to be wiped down on the outside I'm assuming it's from hair products when people are getting ready and the door is open.
4.3
King size bed was not comfortable
4.3
modern, clean
no vending machine, store area was expensive, breakfast was cold and stale (but great variety)
4.3
Breakfast was really good
Pool did not open until 10:00am
4.3
Location. Right down town
4.3
Nice room!
The breakfast hostess was very laxed in providing service and she was very unfriendly!
And the evening front desk clerk had about as much personality as a plant. Not friendly or personable.
4.3
The room is nicely decorated and very tastefully done, the size is perfect . The bathroom was aweome!
The 'blanket" , which was a small comforter in between 2 sheets . We had to pull each layer up independently, a bit awkward.
4.3
The location is excellent the staff was very friendly
They aren't taking care of the hotel . The glazing on the tub was all chipped off and the tub was very slippery. Room was dusty windows were really dirty. The breakfast was not good. Not really worth the price you pay.
FAQs
How much does this hotel cost compared to others in Alpena?
The average price for a rental in Alpena is R 2,572 per night. This rental is R 652 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites Alpena - Downtown, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express & Suites Alpena - Downtown, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express & Suites Alpena - Downtown, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites Alpena - Downtown, an IHG Hotel?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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