Fortune Resort Benaulim, Goa - Member ITC's Hotel Group
Resort in Benaulim
4-Star Resort
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this resort
Located in Benaulim, 1.1 km from Varca Beach, Fortune Resort Benaulim, Goa - Member ITC's Hotel Group provides accommodation with an outdoor swimming pool, free private parking, a garden and a restaurant.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Benaulim
Available Rooms
1 King • 204 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 193 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 236 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 548 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 548 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
100% verified reviews
9.0
Honest review:
We were upgraded to a new room as we booked Chalets. The room was neat & clean! Bathrooms and linens are nice and clean. Some sections of the room had to be cleaned as I saw a small spiderweb on the top of the room. The staff is friendly but may need a bit of organising skills. They delayed our room for more than 15 mins while guests who checked in after us were given rooms immediately. The reception was chaos as the people there were themselves confused. We asked for checkout and a trainee girl came to take the luggage for us - I feel I was more stronger than her to take the luggage hence I pulled it out myself and did.
There was a wedding that was happening in the resort. The staff was so engaged in these guests that they forgot others were there. The DJ was so loud that the window pane started vibrating.
There was no one to help us put the luggage out during check-out as we genuinely needed help - 2 people vs 6 bags and Laptop bags. No one seemed to care during checkout as everyone was busy attending and working on the wedding. Its a good walk to the beach so the location is close to the beach but amenities-wise, it was nothing. Their restaurant was decent and had nice food for breakfast, but the cafe was closed, the games room was being painted & swimming pool was the only existing amenity they had.
8.0
Really friendly staff.
The food was ok & I think any longer than 2 nights I would have been bored at the resort because there isn't a lot going on or if there is it isn't publicised. The pool is quite small and majority of loungers are in the shade. Beach isn't quite as close as we thought, but probably didn't help that my friend I travelled with is afraid of dogs and there are a lot of loose dogs which made it seem longer.
7.0
This property has just been taken over by ITC. So it will take some more time to achieve that standard. Overall the stay was comfortable. Certain issues but I think once it is 100%taken up by ITC, those will be all gone.
Some Staff behaviour
6.0
Same breakfast buffet everyday but overall food was good.
Staff service is very slow. We kept calling reception multiple times and then we get the service. Lot of miscommunication between the staff due to which we couldn’t get requested services
10.0
Spacious rooms, good view, clean linen. Was upgraded to superior room. Reception staff Mr Vincent, Nelson are great, so is Housekeeper Ms Manusha & Haston. Nice swimming pool. Fantastic buffet breakfast fit for a king- right from dryfruits, fresh cut fruits, fresh juices, shakes, variety of veg & non veg items - really great. Mr Prasad in Zodiac Restaurant is excellent in looking after the guests-overall great relaxing stay
Nothing
8.0
As per previous review
Nothing
8.0
Nice garden and poolside bar and restaurant rooms comfy service was good too
Nothing really
1.0
Location and room and furniture
Behaviour of staff
8.0
Food could have been better
5.0
Issue with swimming pool safety . No sign or ramp for getting into the pool . I fell in the pool owing to this
9.0
I honestly think the property is under selling themselves they are easily a four star hotel. I have stayed in raddisons and Novotel which are 5 star hotels in Goa but this was a pleasant suprise. Absolutely worth the price.
I think they can make a reception area a little more decorative. Like adding some big water bowls with petals and floating candles that would add so much charm
8.0
The ambience. The location. The breakfast. The staff.
The greenery, the parking.
The noisy group of men that checked in while we were there. They did not respect the fact that there were other guests in the hotel and literally ran amok talking loudly till midnight and then the same thing early next morning! Thankfully they left soon...
6.0
Courteous and helpful staff and shuttle driver.
The hotel is old and needs upkeep.
Had requested for an Extra Bed, the bedding was ok, not upto the standard. Toiletries were not so great.
8.0
Great hospitality and kind attitude of personal. Mr. Saylen was a wonderful assistant on everything
5.0
nothing
There was no buffet available if the Pax reduced in the hotel.
9.0
We enjoyed our stay, nice quiet room, good faciliteis, and a great bathroom and cleaned well. Staff were very helpful, our kettle was not working and they quickly replaced it. Breakfast was very good with lots of options. Being international guests, we appreciated the 4 bottles of water in the room which were always replenished and when we asked for more we were given more. Not a long walk to the beach, we did it everyday and beach the bar/restaurant linked to the hotel was fantastic too. We ate and drank there a lot.
While not far away by kilometer, it was a long trip to get to and from the airports, we flew in using the old airport and out using the new goa airport. Having better transport to/from the airports would have been better and something the hotel could look at offering instead of trying to find a taxi ourselves.
9.0
The property is close to Benaulim beach and had all hotel amenities we expected. Didn’t use the pool but it looked clean and beautiful. Also, the sit-out area outside our room was pretty and cosy.
The property is a bit dated and lacks modern decor but I would stay here again
7.0
clean…. breakfast was good …. spacious enough rooms
the front desk staff weren’t really trained to reach out and try and help or empathise with guests … we were attending a conference in the Marriot, which was 10 mins away and had an additional employee who had to use our room to change - at 3 pm. Just to change , not to stay …The front desk made it look like we were some riffraff trying to misuse hotel properties … We regularly attend seminars and conferences all over India and the world over but have never faced such an unnecessary situation … In any case, better sense prevailed upon them, albeit after wasting 20 mins .
5.0
Except the Location to a Venue of Wedding which we had to attend.
Except the Location to a Venue of Wedding which we had to attend nothing is good. The Staff, Lady manager on duty were rude and blunt. No scope of customer service from them. None of the extension lines worked. Room service wasn't provided inspite of informing.
5.0
The location is bad
10.0
Beautiful resort and amazing hospitality by the team members. The food quality, quantity and taste are well balanced. I highly recommend this resort for all occasions. The staff and management are very helpful and supportive. Speical thanks to Ms. Suru, Ms. Netra & Mr. Vincent from front office, Mr. Karan from Zodiac and all operational team members. Special thanks to Mr. Som Prakash Malik (GM) for managing the team and experience of the resort.
Not applicable
10.0
Staff was amazing. Helpful, polite and nice to communicate.
A bit far from beach.
3.0
not good
nothing
FAQs
How much does this resort cost compared to others in Benaulim?
The average price for a rental in Benaulim is R 697 per night. This rental is R 0 less expensive than the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Fortune Resort Benaulim, Goa - Member ITC's Hotel Group. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Fortune Resort Benaulim, Goa - Member ITC's Hotel Group. Enjoy the water!
Is Fortune Resort Benaulim, Goa - Member ITC's Hotel Group pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Fortune Resort Benaulim, Goa - Member ITC's Hotel Group?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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