MUR Neptuno Gran Canaria - Adults Only

MUR Neptuno Gran Canaria - Adults Only Hotel in Maspalomas

Balcony/Terrace, Bedroom, Garden view, Pool view

8.5 / 10.0

Excellent(841 Ratings)

Hotel in Maspalomas

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this hotel

Neptuno is an adults-only hotel, next to the Yumbo Shopping Centre, and 900 metres away from the beach Playa del Inglés.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Map of Maspalomas

Nearby attractions

Poema del Mar Aquarium

45.2 mi

Estadio Gran Canaria

39.7 mi

Available Rooms

2 Single • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 258 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

2 Single • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 258 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

2 Single or 1 Double • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

RRRR

MUR Neptuno Gran Canaria - Adults Only

RRRR

8.5 / 10.0

Excellent(841 Ratings)

Hotel in Maspalomas

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this hotel

Neptuno is an adults-only hotel, next to the Yumbo Shopping Centre, and 900 metres away from the beach Playa del Inglés.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Map of Maspalomas

Nearby attractions

Poema del Mar Aquarium

45.2 mi

Estadio Gran Canaria

39.7 mi

Available Rooms

2 Single • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 258 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

2 Single • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 258 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

2 Single or 1 Double • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.5 / 10.0

Excellent(841 Ratings)

100% verified reviews

5.0 / 10.0

May 2024

Great location and nice hotel, food is edible but not great but WiFi was a serious issue as needed it to cover work.

Location

WiFi, absolutely terrible

8.0 / 10.0

May 2024

Maspalomas is zeer gekend bij de lbgtq+ gemeenschap, hou daar rekening mee...

Enorm vriendelijke kelners, uitgebreid buffet, alle dagen ander menu

restaurant was in de kelderverdieping, eten in buitenlucht 's avonds was leuker geweest

9.0 / 10.0

Mar 2024

Ausgezeichnete Küche und sehr gute Lage, das Pool leider problematisch

Ausgezeichnetes Essenangebot, sehr vielfältig und lecker. Das Personal ist ebenfalls sehr freundlich und hilfsbereit.

Leider wurden schon um 6/7 Uhr morgens die Liegen am Pool mit Handtüchern besetzt (hauptsächlich englisch und deutsch sprechende "nette" Menschen. Das Hotel hat nichts dagegen unternommen, obwohl sich mehrere beschwert haben.

7.0 / 10.0

Feb 2024

Comunque bella vacanza grazie al meteo ottimo.

La posizione, la piscina,

Menù troppo pasticciato, scarafaggi nei pressi della cucina( due episodi in giorni diversi); il piumino del letto fa sudare in modo incredibile; la doccia è difettosa, manca un canale tv in italiano( eccetto un notiziario)

1.0 / 10.0

Jan 2024

A disappointment

The location of the hotel is great. However, it shouldn't be 4 stars.

The re-used food from the day before or from lunch made me sick. The sewage smell in the hotel lobby and restaurant area. The rude staff. The fact that they have no rules when it comes to the sun beds being booked in advance by guests and then going for shopping. The rooms outdated I think from like the 60's. Definitely not worth the money and 4 stars.

10.0 / 10.0

Nov 2023

Eccezionale

La piscina e il ristorante

Il servizio navetta per aeroporto

9.0 / 10.0

Oct 2023

It’s getting more expensive to stay there.

The location and the friendly staff.

Nothing apart from guests reserving sun bed with towels.

10.0 / 10.0

May 2023

Very relaxing and pleasant stay.

The staff here are amazing, so cheerful and helpful. The all-inclusive is worth it, always available sunbeds, and special events happening by the pool like free sangria or a large paella being cooked for lunch.

Get the grill chef a stool to sit on in between cooking, feel bad for them standing all the time :)

4.0 / 10.0

May 2023

Disappointing

Location - Room

Dress code for dinner - Women were allowed to go in with boob tubes on, flip flops were the norm - but men had to wear a sleaved top? This is Gran Canaria at pride, 30 degrees - its not the Ritz Carlton in Paris - and this code of conduct is so out of date its rediculous. So old fashioned, I wouldnt stop here again due to it!

5.0 / 10.0

Apr 2023

Not 4 stars but just 3 stars hotel

Hotel very very quiet, bed wonderful, no noise at night, very good sleep, normal room not really 4 stars hotel.

The 1st night the food was auwfull. Food was basic, no taste at all, they should improve the food standerd, when they want to be a 4 stars hotel. For me its just a 3 stars

10.0 / 10.0

Jan 2023

friendly, comfortable and clean

friendly

7.0 / 10.0

Jan 2023

Ups and downs

the staff were nice , especially restaurant staff all of them ! variaty of breakfast was so goood ! the hotel was clean , there is a free parking .

this is a gay hotel ! if you are a straight couple I dont recommend it ! if you are gay then its the right place !

9.0 / 10.0

Jan 2023

Always wanted to stay here and finally did.

Staff were great, all English speaking. Very easy to to check in and out and get called cabs.

Maybe some more space by the pool and some ruling against the towel-reserving of sunbeds.

9.0 / 10.0

Jan 2023

Superb

Great hotel, well appointed with excellent helpful staff.

We are not breakfast people although we had breakfast once. It was very good with a huge range of food. Perhaps a booking without the compulsory breakfast could be made available for the future.

9.0 / 10.0

Jan 2023

Great place I will choose it again and recommend to my friends

Perfect location, walking distance to Yumbo center. Friendly staff.

The shower water was cold in the early morning or midnight some days.

10.0 / 10.0

Dec 2022

Exceptional

The hotel was exceptionally comfortable. Breakfast was excellent with first class buffet. The staff at reception and throughout the hotel very friendly.

Nothing

3.0 / 10.0

Nov 2022

worst time ever…

convenient….

I was so ill from dining… as all inclusive I only dined on site… the first 2 days I was fine, subsequently I spent the rest of the holiday in my room i I was vomiting and had horrendous dioreaha… after a visit to the medic they were convinced it is likely to be Norovirus… they have taken stool sample to investigate… I’m back home now awaiting a GP to assess me in the morning.

1.0 / 10.0

Nov 2022

Ruined vacation

I was very disappointed by the hotel this time. Although we stayed here for the second time this year and had a room with a view of the pool booked half a year in advance, they moved us to a room with a view of the wall for 10 days. Very insensitive approach to the client. Today, neither the room nor the dining room correspond to a four-star hotel. When you need to make tea in your room, you have to pull out the cable from the refrigerator (but then you must not replace it again to have a chilled minibar). In the breakfast room, only 1 coffee machine usually worked, so there was a long queue for coffee or tea.

7.0 / 10.0

Nov 2022

All great except.. noise

All is perfect. Location, cleanless, food, personnel.

Housekeeping. The way how the clean rooms and noise made is Something what can destroy your holidays. Moving chairs, beds, slamming doors from 8 o'clock. This is Something to improve.

10.0 / 10.0

Oct 2022

holiday

very nice personal location good breakfast and dinner

no complaints

10.0 / 10.0

Aug 2022

Great Location, although a little more pricier than what I’ve usually paid in the area, but would definitely recommend.

Location

Price. Few cleaning issues in the Bathroom, more to do with age than daily cleaning..

8.0 / 10.0

Aug 2022

Very good

Big swimming pool

Noisy area next to shopping mall

7.0 / 10.0

Aug 2022

good value for money

proximity to the yumbo center and the beaches. restaurant staff very friendly (especially the woman with white hair who is amazing)

parking too small ! only 18 car spaces for the entire hotel and impossible to park in the streets around! pool and reception staff not too friendly dinner menu not too varied (not many vegetarian options)

6.0 / 10.0

Aug 2022

Overall avarage but pleasant nevertheless

closeness to the Yumbo and comfort of the rooms. staff i. the dining room very welcoming and professional (especially the woman always wearing a tie and vest, with white hair. she is the best)

rooms are not sound proofed so you can hear everything that goes on in the corridors. staff at reception isn't very friendly or helpful almost no vegetarian options at dinner so apart for the salads, couldn't eat much...

9.0 / 10.0

Jul 2022

Fantastic buffet

close to everything exceptional buffet - loads of choices, good quality, well presented and clean nice looking pool area

off a busy street so make sure to get a room facing the pool area. can get quite noisy as it’s located close to all the party areas of the island but didn’t bother me much for a short stay.

9.0 / 10.0

Jul 2022

Superb

excellent location and great service

no ramps for suitcases or disabled travellers

FAQs

How much does this hotel cost compared to others in Maspalomas?

The average price for a rental in Maspalomas is R 1,843 per night. This rental is R 266 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at MUR Neptuno Gran Canaria - Adults Only. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at MUR Neptuno Gran Canaria - Adults Only. Enjoy the water!

Is MUR Neptuno Gran Canaria - Adults Only pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at MUR Neptuno Gran Canaria - Adults Only?

We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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RRRR

MUR Neptuno Gran Canaria - Adults Only

Hotel in Maspalomas

Reasons to book

About this hotel

Amenities

Map of Maspalomas

Nearby attractions

Available Rooms

MUR Neptuno Gran Canaria - Adults Only

Hotel in Maspalomas

Reasons to book

About this hotel

Amenities

Map of Maspalomas

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Maspalomas?

Is parking included with this hotel?

Is there a pool at this hotel?

Is MUR Neptuno Gran Canaria - Adults Only pet friendly?

What amenities are available at MUR Neptuno Gran Canaria - Adults Only?

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