とても綺麗で快適だった！

ない！

清潔でした

とくになし

スタッフの方の対応が良かったです！ 皆さん凄い優しいです！

なし

ロケーションが良かった。スパと大浴場も大変気持ちよく使わせて頂きました

清潔感があった。

スタッフが忙しいそうだった。

枕がとても良かった。 物販で扱ってほしい。 熱海だけあって朝食のアジの干物が美味しかった。

朝食付きのプランを利用。 ブッフェの品数が少ない。

ロケーションは最高でした。

朝食がイマイチでした。

New, clean spacious room with sea view. Washing machine available; big property, 2 big onsens. Walkable to city (we did in good weather, around 20-25mins). Breakfast: good variety, average quality.

Not many recreational facilities. E.g. no swimming pool, tennis court even tho property is huge. Can see the ocean from lobby & room but there is no beach. No supper options except room service which is extremely limited & very average in quality (served in plastic disposables).

Best location

Breakfast needs improvement

We really enjoyed the fabulous breakfast with so many choices! And sitting by the window with a view! Also, the onsen was really great daytime & night!

It would have been nice if the onsen hours extended a little later.

Very good value. The SPA facilities were great. Nice view, friendly staff.

The staff were very keen to help but very limited English. There weren’t many English signages for instructions so it was confusing what to do in the SPA or restaurant. The TV didn’t have iPhone casting function.

My room at the Aqua Square building is just excellent, it’s very new & clean. Staff members are very willing to help guests. The complimentary use of the Ocean Spa is another bonus which made my stay very enjoyable

Nothing

Being constantly told what to do and what not to do in Japanese with no translation.

Excellent view of the Hot Bath

NO

We were given a complimentary pass to Ocean Fuua Spa (Onsen) for our stay in the hotel. The rooms with ocean view also come with great sunrise view (see our sunrise photos taken from the room’s balcony at around 6:30am). Buffet breakfast comes with lots of food choices to meet different dietary needs.

The hotel’s own public bath facilities is rather old and not as fantastic as Ocean Fuua Spa but still sufficient for a good bath.

clean

not enough English guides.

I love the spa fua and the hotel itself

Fun stay in Atami. Absolutely loved having a one-time access to Fuua Ocean Spa (an infinity-pool style onsen next-door), plus usage of the hotel's onsen which was very nice too. They provided a small discount for the Atami Ropeway too, for nice views. Nice continental breakfast.

It's a bit far from the station. Walkable in 20-30 min along the seaside, or catch the shuttle.

All

Variety of attractions. Lication close to Atami castle.

Proximity to ropeway

The bath is perfect but breakfast was untasted not so delicious.

There was a mosquito in the room that am sleepless…🙈