Loved the property. Such history and the ambiance of what we were looking for. Staff was very accommodating, and pleasant. Each meal was so delicious!

Nice cozy place with a long history

Walking to Bourne End is somewhat challenging as there is no dedicated footpath

Beautiful room and bar food and restaurant food both excellent

lively Room cosy and modern

I wasn’t expecting a old fashion beautiful pub to the modern and clean room

We were very impressed The room was excellent well appointed had a new feel to it. The staff were so friendly and very attentive The breakfast was good and the bar meals excellent We had no complaints whatsoever

Lovely food, nice venue, great restaraunt staff.

The room was too hot, only the bathroom rad was on and this was early January, we awoke and opened the patio door to cool down. the staff told us it's due to the insulation in the new building. time for a carpet change in the room.

A friendly welcome at 11 pm

unfortunately when I got to my room I opened the door and was met with a horrible smell. A mixture of overpowering air freshener, plus drains. Had to open the windows wide. On entering the bathroom I discovered the source. An overwhelming smell of bad drains filled the room. The access hatch to the plumbing was open with the grille lying on the floor, suggesting that the owners were aware of the problem. The strong smell of air freshener also suggested that they knew about the problem and tried to cover it up. I went back to reception but it isn't manned after 11 so I had no choice but to sleep in the room with the windows wide open and hold my nose every time I went to the bathroom. I was freezing cold and had to sleep in my clothes. A much needed sleep after a tiring flight was ended by traffic noise at 6 am. There is only light traffic on the lane bur what there is passes fast, and the window is only a few metres from the road. On leaving I left a written description of the problem at reception and also discussed it with the receptionist. She told me that she would discuss it with the manageress. But 12 hours later nobody has got back to me, so it seems as if they couldn't care less. It's a pity because the pub is charming and the room service menu looked tempting, and the location is great for Heathrow

The manager/owner is absolutely brilliant and welcoming had to plug my car in and he was so helpful and just a generally nice man. The food in the bar was excellent and good value and the bar staff were so nice it just felt very homely. Sat in the bar watching in amazement of how organised they were when it was extremely busy and they looked like they were on a military operation, brilliant to watch. Only planned on staying for one night and going to another hotel in London but travelled back for over 30 mins for the rest of the week and the week after because it was that good.

The cheaper rooms didn’t have fans and it was over 35 degrees and was on the bottom floor so didn’t feel safe with the window open.

It was a pleasant surprise to see the quality of the whole place. the bar and restaurant areas were cosy and very clean. Then the room in the annex was exceptional. we had room 24 with a nice view across the small field where we sat and watched a couple of pheasant strolling around. the fittings and furnishings in the room were very good quality and again very clean and fresh. finally the staff were very friendly and made every effort to make us feel comfortable and welcome.

nothing to say bad about this place

Excellent staff along with very good food and exceptional clean room

very modern rooms

bed not comfortable

Very clean, well managed, good size room. Nice restaurant, good staff. Good water pressure in shower.

Great bar and restaurant, well appointed rooms

access road a little challenging if traffic is coming the other way

Very good breakfast, food in general was very good and the staff were very attentive and friendly

Great food , great location and good room.

Room was a little small, but functional

Attractive, comfortable. Food was generally excellent .

Staff a bit brusque, unwelcoming. No fruit available at breakfast.