Everything seems so good to me. Easy access to the pool. Breakfast also good. Worth repeat.

Lift open and close too fast, dangerous for toddlers.

Location,gym and pool

Clean

Parking was not a problem, any time of the day you can still get a parking lot. Pharmacy, convenience stores and a supermarket located nearby hotel.

I checked into the 1st room with faulty air condition, leaking toilet leaving the floor always wet and ants. Complained to front office and request for change of room the next following morning. The 2nd room came with a sliding door that cannot lock and worst the glass door was supposed to be mounted to the wall but instead the whole glass door can slide when pull. Request to change room but front office informed all rooms occupied and they will inform maintenance to repair the lock. I have to pack, again and the polite housekeeper let me to store my belongings in the previous room while waiting for maintenance to arrive and will arrange to return my belongings to the room once repair done. I was not present when maintenance came as i have a prior engagement to attend. When i came back in the afternoon, the lock was repaired but the door can still slide. Another complaint to front office and this time my presence to make sure the maintenance guy repaired the door. Imagine what will happen if the room condition went without knowing and the safety of the guest is at risk. The housekeeper was very helpful and that compensated the bad experience. No complaint on the room other than the sliding glass door problem as mentioned earlier. The cafe air conditioning not working when having breakfast on 16th May 2023, it was stuffy. Had a short breakfast and left. The next morning breakfast voucher did not used it.

room with pool view is awesome. pool was very attractive. room was clean

the bellboy service is not available.nobody was helping me while i was struggling moving my luggage + handling my 2 kids at the same time😔.

Unfortunately we went there during Ramadan Fasting. Bathroom could do with a good clean with mould cleaner. Several fittings in the room had been removed with cables exposed.

Hospitality

none

Hospitality

tiada

Pool best buffet best even not many food served

Bidet was broken . Cannot push the bidet . Need to manual adjust at the pipe below . . Other than that, all is ok