Mercure Hyderabad KCP Banjara Hills, An Accor Hotel
4.0
Buena(1064 Reseñas)Hotel en Hyderabad
Hotel de 5 estrellas
Razones para reservar
Cancelación gratuitaReembolso íntegro si cambias de opinión
Buen precio para esta ubicaciónLos precios de las propiedades en esta área son generalmente más altos
Incluye lo esencialCocina o cocina pequeña, Aire acondicionado, Internet/WiFi y más
Sobre este hotel
Mercure Hyderabad KCP Banjara Hills, An Accor Hotel
Centrally located in Banjara Hills, Mercure Hyderabad KCP Banjara Hills- An AccorHotels brand offers spacious rooms with city and lake views.
Servicios
Aire acondicionado
Cocina o cocina pequeña
Internet/WiFi
Se permite fumar
Aparcamiento
Lavandería
Balcón o patio
Jacuzzi o spa
TV
Accesible para sillas de ruedas
Gimnasio o centro de fitness
Adecuado para familias
Mapa de Hyderabad
Habitaciones Disponibles
1 Cama tamaño queen • 34 m²
Capacidad para alojar 4
Serás dirigido a Booking.com para consultar disponibilidad y precios.
1 Doble • 28 m²
Capacidad para alojar 4
Serás dirigido a Booking.com para consultar disponibilidad y precios.
1 Doble • 30 m²
Capacidad para alojar 4
Serás dirigido a Booking.com para consultar disponibilidad y precios.
2 Cama individual • 28 m²
Capacidad para alojar 4
Serás dirigido a Booking.com para consultar disponibilidad y precios.
1 Doble • 51 m²
Capacidad para alojar 4
Serás dirigido a Booking.com para consultar disponibilidad y precios.
€€€€
Reseñas
4.0
Buena(1064 Reseñas)Opiniones 100% verificadas
5.0
Food was very delicious and staff too much supportive
All okay
4.5
Food was delicious Rooms are well clean had a comfortable stay
Nil
4.0
My stay at Mecure Hotel was really good. We had gone mainly for our visa work The Vfs office was hardly 5 mins away. Locationwise perfect. Rooms are big and the services was A class. The staff was really helpful and friendly. I would take this oppertunity to mention the name of Noor whose hospitality I liked the most. Breakfast was excellent and had a wide spread. The rooftop restaurant is also good. Definately would recomend to stay at this property.
Nothing really.
2.0
We stayed here for one night in January 2024 and had made online booking for a room with Lake facing. We were on a holiday.
LOCATION:
Autos are the best public transportation and practically we experienced no auto driver knew of this hotel and its location. Continuous use of Google map was required.
RECEPTION:
The reception area is small and as a result, while we were waiting for check-in formalities to be completed, we were asked to sit on a table meant for bakery products sales counter.
STAFF:
We had a feeling that the majority of staff at reception looked under training staff – though courteous, had little experience for fast check-in and guiding tourists about various tourist spots, directions and approximate cost of transport. Guests have to depend on Uber booking to get to desired tourist attractions, but there are places like Charminar area where possibly no Uber car will venture to enter due to congestion of vehicle and pedestrians traffic.
ROOMS:
Rooms are decent in size with comfortable beds and bathrooms.
ROOM RATES:
We booked this hotel in preference over Taj’s Krishna even though rate at Mercure was higher than Taj Krishna. We booked based on our experience of staying Accor group’s Mercure hotel in Spain and Australia. We were highly disappointed.
4.5
People, service and desired comfort.
Need little maintenance of lift and certain few coz property getting old these attention should be prioritised.
4.0
Good and polite staff
Noisy when Aircon is off
5.0
Appreciate services of the team @ the hotel, very friendly, trying to go extra miles in supporting the guests. They deserve a round of applause for being guest friendly team. I will surely use this hotel if ever I travel to the destination again.
Linen is worn out completely, hotel needs to urgently look at that to maintain their standards, HK needs to verify room cleanliness as I found a used mug from previous guest behind the curtain.
2.5
House keeping was not that good
Food was good
3.5
Rooms are spacious and comfortable.
Food was not good.
4.5
Excellent hotel
4.5
Staff are extremely well trained,helpful and has a good attitude . Food was good. Rooms were clean.
Only issue was that i found the room too cold and i could nt turn down/ off the AC.
5.0
very polite and helping staff, Clean and big rooms. Mr. Jayvant at the reception was very exceptional in his work.
1.0
So so
Dinner food was very bad. They cheated in the billing by charging twicely CGSTand SGCT
4.0
Ambience.was good, facility was clean and well maintained.
Front desk staff could have been more polite and customer friendly
4.0
Front desk good services
In bath area drain was very worst
4.5
Breakfast selection was brilliant. The omelette stall and Dosa/Parathas were our favourites. Very pleased with the staff overall. The front office staff were very polite, helpful, especially Arnak and Srishti. The General manager Parag was exceptionally caring.
A swimming pool presence would have been nice. Bar facilities on the 12th floor could be improved.
5.0
I came in to Hyderabad for a for a surgery. The service from every single staff from the manager to their drivers were so heart warming and exceptionally pleasant the entire time. I left feeling overwhelmed with care and concern and I have made two smartest decisions of my year, one to do surgery in Hyderabad. Two, to stay here. Worth every penny and more.
4.0
The cleanliness of the hotel and the room is good. The facilities provided is ample.
Check-in to be more flexible
3.0
Food
AC was not working.inspite of informing
Not rectified
4.0
clean rooms and rooftop restaurant
glass water bottles not able to carry
5.0
the service and smiling faces of staff ready to help
none
4.0
Breakfast was sumptuous with a lot of variety
Television wasn’t working in Room 509
Water pressure in the bathroom shower should be better and the shower area corners should be cleaned better.
5.0
I had booked the room for 3 nights but had to leave suddenly after 2 nights due to an emergency. Booking was on a "no cancellation" basis through booking. Com. Despite that, the front office Manager was understanding and kind enough to not charge me for the third night. The ability to take discretionary decisions and be empathetic to your customers is what service is all about.
Room service could have been much better. Even after telling them what to bring , they kept forgetting and had to go back and forth 3 times just to complete a simple order. This means they are disorganised, no one is listening and no one is bothered. There is no system in place to double check if the right order is being served. Someone takes the order, someone else receives it in the backend, some else prepares it, someone else puts it together on a tray and yet some one else brings it. No one talks to each other. No one cares a dam to check with the person who took the order, whether everything on the tray is there , which the customer ordered? This smacks of inefficiency, carelessness and stupidity and needs to be corrected.
Preguntas frecuentes
¿Cuánto cuesta alquilar este hotel en comparación con otros en Hyderabad?
El precio medio de un alquiler en Hyderabad es 37 € por noche. Este alquiler es 8 € más barato que la media.
¿Este hotel incluye aparcamiento?
Sí, Mercure Hyderabad KCP Banjara Hills, An Accor Hotel incluye aparcamiento. Para más información, contacta directamente con el alojamiento.
¿hotel cuenta con piscina?
hotel no cuenta con piscina en sus instalaciones. A lo mejor quieres reconsiderar si la piscina es importante para tu estancia.
¿Mercure Hyderabad KCP Banjara Hills, An Accor Hotel admite mascotas?
Lamentablemente, este hotel no admite mascotas. Intente buscar de nuevo y filtre por "Se admiten mascotas"
¿Qué comodidades están disponibles en Mercure Hyderabad KCP Banjara Hills, An Accor Hotel?
Hemos encontrado 12 comodidades para este alquiler. Esto incluye aire acondicionado, cocina o cocina pequeña, internet/wifi, se permite fumar y aparcamiento.