Best hotel ever!

The arcade machines were mostly broken

Breakfast was good, waterpark was great

Extra bed was not very comfortable

Booked rooms for family and friends. Our kids enjoyed the water park and pool areas. Our breakfast was included in the rate and the staff was really friendly in explaining the benefits of the hotel. We would love to stay here again in the future. Thanks John!

We loved how housekeeping would restock our room with toiletries, water and towels every day. Staff was extremely friendly and attentive.

nice place, nice view, kinds of people, nice pool

Spacious; accommodated our infant bed and connecting rooms

N/A

I enjoyed the breakfast, the waterpark and the fitness club

We really loved the free buffet breakfast, Happy Hour and the access to the waterpark. The staff was always extremely friendly. The one restaurant that was open was good as well. The rooms were very good size! If you get one with two beds, and one is stiff, try the other one. ;)

The location is a bit away from everything, which can be good or bad. I wished the gym, other restaurants and spa were open, but they are closed due to COVID.

Waterpark/breakfast

Everything was good.

We enjoyed our time here, especially at the waterpark. The deluxe room was great and very spacious. Staff were very friendly and acknowledged you whenever they were around. Our package came with free breakfast from Bayview and it was great.

The only bad thing to say was that the bed was hard...

The pool and water park were easily accessible. Because we booked online, we were provided breakfast every morning. Breakfast was a boxed meal that included a variety of breads, eggs, meat slices, and fruit. The hotel pool was open before and after the water park opened/closed which gave us more time to enjoy the amenities.

Unfortunately, there was no alternative option for guests that cannot have meat in the breakfast box. The same sentiment goes for the Thanksgiving Brunch - no meat free options for $65/$30 (adult/child) guest. The water park was fun, but the floors of the lazy river and wave pool could use some attention. The jacuzzi at the pool had LOW water level which meant that the water was just circulating rather than being pushed through the filter.

The room was cozy, clean, and the view of the Ocean from the balcony was exceptional. We had a pleasant time overall. The access to the beach from the pool was amazing. The waterpark seems great but wish there were more options at the food stand.

There's no sense of privacy, we had to keep our blinds closed. Privacy went out the window when guests of neighboring rooms like to stare and take a peek into your balcony and room, balconies are divided by a thin wall. The TV in the room is absolutely small making any show you watch very distant from the bed, we had to push whatever chairs are in the room in front of the TV in order to lay back and enjoy a movie. The bed is absolutely hard, so hard that it causes stiff necks. Pillows and the weight blankets are great but the bed itself is like laying on the floor. The breakfast at Le Premiere... Orange juice was watered down, requested another only to be told that's the way it is so exchanged for iced tea. Nothing really different the many times we ate there, eggs, bacon, rolls, rice... same every day. Would be nice for a variety, like cereal, oatmeal, toasts, etc. but nope...

Staff were friendly and the beach/ pool was good. Had a good recommendation for a pool/snooker bar 15 minutes down the road by reception.

The breakfast wasnt breakfast, it was more lunch. The booking was advertised as buffet breakfast but there wasnt a buffet or even a choice. Sauna, bar, spa, gym, bbq and restraunt where all closed, this was not as advertised online. Location isnt very good if you dont have a car, nothing near by and the shuttle bus wasnt running. We came back to our room to find the door open after the cleaners had been in. They tell you to shut the balcony door but if your outside there is no way to get back in from the outside.

the view

Everything was perfect but the location. I recommand this hotel as your first hotel not the last hotel or the only one. You can enjoy the pool and beach fully but not various.

THE FOOD!!! It was really SAULTY. Of course, it was also salty around the hotel but the FOOD in ONWARD was really sautly. I should eat to survive.

Pool is awesome, especially Club Manta, zip line and some slider. Pool staffs are overall friendly. Pool side barbecue was fun.

Outside Club Manta staff, especially some staffs who work for rental kayak and jet skiing, was rude. I feel that hotel need the staffs education. There are a few snorkeling set. Breakfast is so so level, not excellent. Coffee machine and founten machine sometime was broken. There was no enough beach seat at pool. Hotel should prepare enough beach seat.