Incredible location, beautiful accommodations, wonderful staff, safe and secure facilities, and exceptional service!

Everything was wonderful. The staff really went above and beyond to meet our needs! Kindest and most efficient hotel staff I have ever encountered!

Staff, food, cleanliness

Renovations to pool deck very loud and disturbing fr early morning

A lovely oasis just off the main strip of Jaco. Great, spacious rooms. All staff were great and hotel, pools and grounds were spotless.

Nothing.

Spacious room and bathroom. Cordial and friendly staff. daily room cleaning. close to several restaurants, shopping locations and supermarkets. beach is a stone's throw away. Tour agents are located walking distance from the hotel. Two swimming pools that are well maintained. They make a great Virgin Colada. BCR bank is less than 10 minutes' walk away for currency exchange.

Bathroom Faucet could be upgraded

clean and friendly

old and worn out Pool benches

Check in was smooth

The parking needs to be improved---very narrow off street parking---maybe rent the parking lot for their guests at end of street...free for guests--gated/security. Include breakfast in the price per night Should NOT be charged for late checkout to 2pm.

Staff was great, and accomidating. Location is great. Joshua does a great job with everyone. All the staff was very accomodating.

A bit noisy at night from the establishment across the street when your trying to sleep, but wasnt horrible. Prrice and location, and the rooms make up for it.

The staff was extremely friendly. Very clean. The prime location.

One of two rooms we stayed in was with a strong smell of smoking

staff was excellent.. everything was clean

location was good, close to everything. we didn’t use the pool nor had breakfast. parking was available and check in was fast. room was basic, we asked for a plug and they provided one.

I didn’t like that i had to pay a deposit of 100usd which will be returned after 24h. I don’t see the point since they have already my credit card and I am there at the check out when they ask from their colleagues whether the room is ok or whether we picked up sth from the fridge. cleaning could be a bit improved and also you can provide shampoo and shower gel for 2 people since the room is for 2. we asked thought and they gave it to us.

Location is great and the room is spacious.

No breakfast included.

lovely friendly staff in a nice location

everything was just perfect! clean, great service, beautiful amenities. I will be back for sure!

we thought hotel Ibiza was great

nothing really