The two most valuable factors of that place are view of the lake and hosts. Rooms are quite big with comfortable bads. Bathroom needs to be done better but is clean and has all you expect. Breakfast was very good. Walking distance from center of the village and ferry. We strongly recomend to go to San Juan! Pools for hotel guest are rather small but it was nice to sit and make your body relif. You have to take into concideration that part of terain is common ang public. For us it was great to see and meet local families but for some can be anoying. On evenings and sunsets place is very quiet. You have to take into concideration that part of terain is common and public. For us it was great to see and meet local families but for some can be anoying especially on Sunday morning. On evenings and during sunrice place is very quiet and uniqe.

Nothing

A little out of town but great because it is so quiet! Clean big bright rooms! Beautiful view and the staff are amazing and so friendly!! Loved my stay here!

Hospitality, communication, help arranging transfer, delicious breakfast

The staff are friendly and professional. The room was large and clean. The bathroom was sufficient and the tinted windows ensured an undisputed view of the lake. The TV had Netflix which was a bonus. Multiple options for swimming either the lake or various pools located on the property. The breakfast was basic, but there is a brilliant restaurant just down the road for some home cooking. Walkable to the center of town and there are a few shops and restaurants on the way.

Nothing

close to lake Atitlán

the pools were not full and my son wanted to swim

it was further away from the very busy touristy area. So it was quiet. I love the lake view. room was comfortable

Breakfast is basic but very tasty. The view of the lake is spectacular. Staff were very attentive. Pools looked nice and clean but we didn't use them

The whole site looks like it needs a bit of maintenance and some clean up

Check-in was super easy and the manager/owner was wonderful. He was from Ecuador and runs the hotel with his family. They are fairly new and are building up their offerings, the view of the lake is wonderful and it is a nice bit away from the hustle and bustle of downtown. You can grab a tuktuk for about 10-20Q and/or walk 20-15 minutes to get to downtown.

N/A

This family owned small Hotel was a great find! Wish we could have stayed longer for the Hospitality, the short tuk tuk ride to the tourist area/docks(10Q)… the breathtaking Views, and great breakfast (complimentary). The hosts were kind enough to cook us Dinner when we arrived late from a long day of travel. 💯

The rooms were comfortable, and spacious but the bathroom was lacking. Bathroom could definitely use an upgrade for the shower, ventilation and lighting.

nice view, good cost, clean and great staff

right at the beach, big rooms, ok breakfast, quiet location

management could use some hospitality skills. the included breakfast is ok but because they emphasize so much that for other breakfast you have to pay extra, leaves a bad taste. also we broke a lamp and they wanted us to pay a lot for it. just up the price a bit and dont ask for money over little things. swimming pools need maintenance, as does the bathroom that is half open.

I had a wonderful stay at this place. Just on the shore of the lake with excellent view of the surrounding mountains. Always smiling host, Mr. Rafael is a very warm person and the breakfast served was sumptuous.

Not Applicable

A wonderful place, quiet, with direct access to the beach to relax or, if yiu are interested to take a swim in one of their 7 swimming pools. It has a recreational area with swimming pools, many of them, and some swings, tables and chairs indoors and outdoors. We stayed two nights and we are delighted with the attention, the breakfastwas ok, the kindness of the owners was at the top.

The staff was very friendly and accommodating, the views from each room were breathtaking and the breakfasts were great! We loved that it was far enough from the center of town to be peaceful, yet close enough to be able to get into town easily.

There are a few things that can be improved on as we experienced some temporary power and water outages. It would also be nice if there were fans available in the rooms to help with air circulation as there is no air conditioning.

1. A really quiet place with nice views. 2. Very friendly personnel striving to help with any questions. 3. Clean, simple but cozy apartment of a good size with panoramic views. 4. Good breakfast. 5. The see saw with lake views provides a lot of comfort and tranquillity.

In bathroom/shower area only 50% of walls are finished with tiles which is aestetically strange.

I stayed 2 nights at Cabaña del Arco, which is listed as a 3-star hotel. However, this place does not hold up to what is promised at booking.com at all and what one would expect from a 3-star hotel. The rooms are decrepit and desperately need renovation. In addition, the shower of my first room looked like it hasn't been cleaned for ages, there were spiderwebs on the windows, hairs on the bed and on other furniture. I asked to change the room, however, the second room did not look different at all, making me assume that all rooms are in a very bad condition. I payed 45 euros for 2 nights, which is outrageous given the status of the hotel.

una hermosa vista