Good location, comfortable beds, clean rooms, friendly personnel

Small rooms, no fridge and wardrobe in rooms

the restaurant ambience and staff

small room

The property was exceptionally clean and all furniture, fittings and facilities were in excellent working order. The internet worked perfectly in all areas. The coffee machine in the room made excellent coffee! All staff members were polite, helpful and attentive. No requests were declined and they even went beyond with unexpected gestures that made us feel so appreciated.

clean and tidy, they have elevator

my room was near the breakfast room so it was noisy in the morning

Clean. very close to public transport (only 10 min walking distance to the nearest train station, then only 10 min by train to luzern hb), very good restaurant, overall great value for the price.

Friendly staff, comfortable bed, clean bathroom, had a good sleep overall. Friendly welcome note on the bedside table. This place has style.

nothing, I was very happy with the service provided

handy for travelling

nothing

The room was a sparkling clean ! Free parking.

Bathroom should be a little bit bigger.

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late check in- the key could not open the door-I have been waiting too long , in cold, late at night until I got in. I used the emergency call. Although I had informed about my late check in.

Their food. The ribs they serve are unmissable!

Great rate and the bar downstairs had good cocktails. Fine for a one night stay. Keep in mind that this is nowhere near the city center and you’ll need to either ride the bus or train to get into Lucerne proper.

Very poor soundproofing. I was able to hear restaurant staff clanging dishes in the back until 11-12pm. Additionally the breakfast staff were quite loud starting around 6AM which woke me up immediately. Staff wasn’t particularly accommodating about how to get around locally and I had to ask directly about a local travel pass. This seems to be first and foremost a restaurant before it’s a hotel.

The staff/service was amazing. Location was great.

My car git damaged in parking. The bathroom of the room initially given was like a bathroom in a train or a bus but the room was changed so I am happy about it. There was a weird smell in the lobby. There are no ACs but I suppose that's with a lot of hotels in Switzerland. Overall a good stay because of the great experience with staff. Very friendly and professional staff

Clean rooms. Comfortable beds.

Very small room for 4 people with a double bed and 2 bunk beds crammed into a room. The bathroom is also VERY cramped, forget about getting dressed in there after your shower! Make sure to keep your windows closed when you leave as the restaurant downstairs will have your room smelling like a smokehouse on your return!

rooms small and dark

compact for a solo traveler and near a bus stop

lacks a kettle in the room. it is advertised as Emmenbrücke Sprengi. Advise travelers to take the bus to Emmenbrücke Bösfeld. Much easier to reach the hotel