Great apartment, easy to find and get in with the code. Everything was clean and perfect.

Location was good, easy to reach but central to Troyes. The second floor apartment was a good quality refurbishment of an attic space. Main front door and inner & apartment doors used the same keycode which worked well. Everything was very clean, the small kitchen was well equipped and the bed was very comfortable

I scored the apartment down for 4 reasons. 1 The advert said 'parking'. That was untrue in the sense that, yes there was street parking and a public car park opposite, but both were publicly owned and paying 2 The number code should have been sent to us after payment and booking. We had to ring to find out what it was 3 The advert said Free WiFi and a notice inside the apartment gave a password and instructed to use 'Smart appart guest' network. There was no such network available in our room - 35 4 The ensuite was usable but tiny - about 60cm x 125cm including shower, basin & wc. However, anyone with a 'large frame' would not have been able to use the shower. Ok for us but not for many

Bed was comfortable enough and room was clean

We were put in the attic up lots of stairs. Light outside room wasn’t working - blinking! First think we saw in the room was a brush and bucket. Ceiling too low for my husband. But the main issue was the bathroom - we’d have had s bigger one in a camper van - it really was the smallest bathroom we’ve ever had!

hot water pb.. and very very noisy neighbors

I was woken up at 4am by a Mouse on my bed touching my arm. I FLICKED it off the bed and saw it run into a hole under the batroom floorboard. I took a picture of where it went, informed booking and they informed the hotel. I could and did not want to stay in the room anymore, so i left. I requested a full refund and aparatntly that wasnt a good enough reason! So i got nothing back! I was in room 24 so good luck if you book here!

Wifi good, although had a problem logging on for a session with one device.

I had tobacco smoke aromas coming from somewhere else in the building on 1st night - not second. Shower / bathroom/ toilet a bit poky. Also I did not like no lift - did not realise I was allocated an attic room on top floor. I'm 71 and had to walk the three flights. If I had known this I would have asked for a room on middle or ground. Parking opposite in controlled car park handy but was full on one night. Had a problem finding a space on the street.

Great location

We gave our arrival time & couldn’t get into the apartment block, waited outside for Half an hour & called number provided, no answer. A lovely couple helped us get in touch with someone. We were never given apartment number or code to enter. Very poor. Bed extremely uncomfortable, fridge very noisey.

Location

Check in was troublesome and at first we were given a wrong room

Very comfortable and spacious.

Lovely for families or large groups. Very clean, but it smelt like pickles a d I had to air the room for a while. Even if the baby cot wasn't available, I was told about this right away and we made due.

Bathroom very very small

Great location, very good value, easy out of hours access with good communication

Better info regarding parking would be helpful

Location close to old town

We were not provided with a free cod (as advertised) for a baby, and we requested it weeks upfront. One one is available to reach out to during wknd so we had to sleep on one bed. If they were no longer available we should have been told so upfront. Dissapointing, as we chose accommodation only at place that provide this service. Parking information can be misleading. The public car park in front of hotel costs way more than advertised on the web as 4eur (per day). Unless you mean some further public car park - then this should be specified. Information inside the room advertises only a private car park for 8 eur (per night) as per picture. Btw one is staying prices for a day, the other for the night. Perhaps here is the trick ... misleading for travelers who trust the info you provide. Delux apartment was tiny for 2 adults and a toddler. Pictures present it as bigger. No room cleaning. I found a small bug in bed. Rooms with windows from the street are very noisy.