スタッフの方の対応が良く、部屋も広くきれいだった。 大浴場もついていてよかった。

部屋の窓からは隣の建物の壁しか見えなかった点。

・スタッフの方が親切だった ・24時間フロント対応があり、サウナ付き、露天風呂付きの浴場も24時間使えた ・元町駅から歩いてすぐで、立地が良かった

・枕に自分のではない髪の毛が付着していた ・朝食の品数が少なく、少々期待外れだった

Clean , central and the breakfast was good. A variety of food was offered

None

スタッフの声かけなどは良かった。

部屋の匂いが良くなかった。生乾きのような匂いでガッカリ😞

Struttura a dir poco meravigliosa, con tutti i comfort (a partire dalle favolose onsen), ha confermato egregiamente le mie aspettative! Lo staff super disponibile e gentile, camera spaziosa e pulitissima, in una posizione ottima davanti alla stazione. Sono dovuta stare solo una notte, ma avrei voluto rimanere molto più a lungo. Decisamente, l'hotel migliore di tutto il mio soggiorno in Giappone. Se possibile, tornerò sicuramente!

立地がいい

景色 お風呂の排水溝が汚い

Location

Nothing.

Location

Lack of safe deposit box in room

ロケーションは良い

スパで中国人のマナーが悪く不快 スタッフの接客が事務的

The hotel is new and conveniently located at the centre of the city with lots of restaurants and shops nearby. The breakfast is good with many choices of food and they are all yummy.

The location is a bit far from train station if you are carrying large luggage.

The breakfast was great and many choices of food for the tenants to choose from. The taste of the breakfast is excellent also, well done and please keep it up.

If the area of my room is little bit bigger, I would be happy. Certainly I also understand the limitation of land area in Japan and most accommodation in big city is small.

Location

Water stream sound went on whole night and that really bothered. I guess that was air conditioner. Broken???

This hotel is good in all, but there seems like a smell from the air conditioner when turned on. Anyway this hotel is a good choice for accommodation.

Room Breakfast

the very good location and nice room

location and cleanliness

shower curtain was a little smelly

Nice location, small compact rooms, and smart tv

I made my payment through Booking.com. I asked for the invoice from the hotel reception, but they said they couldn't give me a proper invoice because the payment was on Booking.com. When I contact customer service, they say the hotel should give the invoice. Now, I am stuck between customer service and the hotel, and still no invoice.

Well located. Good room. Nice staff. Super breakfast.

The breakfast is very varied and offers a choice of time slots, making it feel very organized. The public bathrooms are divided into outdoor and indoor, and the outdoor area has a beautiful view of the moon. Location is super and many delicious food around.Pan（Bread） downstairs across the street and Ramen is super.

1. There is a step when entering the bathroom, although it is understandable that it is necessary for waterproofing, but it is still dangerous. 2. On the night of our stay on June 3, we asked the front desk if we may borrow some soy sauce, and it was perfectly fine if we couldn't have any. The person on duty at the front desk was a compatriot, and instead of telling me "we can't provide it" or "the kitchen is closed", she told me like "In Japan, we put a lot of emphasis on hygiene, so we can't give you soy sauce! ". This condescending tone was very uncomfortable, , as if we were "unhygienic people". We have been to and from Japan many times and have never encountered such a situation. I also hope the accommodation can give an explanation.

Booked corner room for 2 nights, the sofa beside the window is a cozy spot to chill out. twin beds were comfortable and room was decently sized. Hot spring was great too as there were 3 pools (cold, medium hot (indoors) and hotter (outdoors)). Breakfast was ok. Requested front counter staff to help make reservation for restaurants as couldnt speak Japanese, they were helpful and didnt turn down any request.

Hope for more varieties for breakfast.