Everything was fantastic, Spa was class, food was unreal, bed was so good, I'd have one in my own house

Price of drinks very steep out in the Spa

casual , lots to do

some of the spa facilities not working

Everything was excellent

Nothing

it’s a great get away to unwind

got woke up around 4am for a couple screaming, then the police coming to arrest the man later on

The receptionist was abrupt and poor customer service! So wasn’t a good impression nor once you would expect for a 4star hotel. Advertised as a spa and retreat but playing dance music loud as soon as you enter in the sauna,steam room so not what I classify as relaxing. I have been to many spas and never had this experience. The following morning the music was much softer but unfortunately we were checking out so very disappointing for £210. Had booked in for a mud ritual only to arrive punctual and be told running late and if we could wait in the spa area and the lady would come and get us. No one came and were left going back after 20mins to be left with no one at the desk. Eventually when we saw the girl who we had spoke to originally she said that she didn’t say that and was not apologetic but rude! Unbelievable no words appalling

Great

Sum work was being carried out at hotel when we stayed . Could hear power tools. Wasn’t very relaxing

Amazing decor

The noise that was coming from the building work that was being done

the staff were very helpful and breakfast was great.

the bathroom floor had pieces of broken glass on it which we had to get a member of staff to remove and wasn’t cleaned very well, hairs and Other bits of dirt around the shower etc.

the quirkiness

nothing

Breakfast was beautiful. Loved “Steve’s surprise”. Loved the food.

Was absolutely amazing stay from start to finish can’t wait to go back

Nothing was a problem 10/10