Absolutely nothing this was far from deluxethe close was disgusting smelled very strong of urine ripped carpet which is a fire hazard rubbish everywhere.Once we finally got into the apartment after very poor communication in tell us what apartment we were in the bed was broken place wasn't clean properly not enough utensils like bowls I would have had to take it in turns to give my children breakfast. oven was disgusting and would have needed cleaned before the tv was broken and there was sockets hanging off the wall. Also this was false advertised as stated on the website 2 bathroom as I went my with girls and my friend. This was why we booked it. In the communication with the owner, they actually admitted that it was a problem on the platform and needed to sort this. I called them our saying false advertised and all the other problems, and this is where all communication stopped there where reading but not responded this place was far from deluxe .my 6 year old was so scared of the place the smell made her feel sick she would not settle. We had to leave we werent in the flat long what so ever. I was out of money for a second hotel and food for 4 for the whole weekend as we had taken food etc to cook that we couldn't use as had to move to a travel lodge which was more deluxe that this apartment and had to bin most of the food we took with us. I have message the other and booking.com as I want a refund the place was not for children and disgusting appalled with the communicating, service and the cheek they have to call this deluxe. I have all the videos and pictures I will attach the worse one and sending all the booking.com as there's alot wish I could include the video I took showing all faults and the outside in the close

Absolutely nothing couldn't stay there and so disgusting and unsafe for my kids

Close to city center

There was no bedding for a sofa bed, which was advertised. Took 4 hours to get bedding from a different apartment. No second bathroom, which is advertised, 1 toilet roll for 2 people for 4 days. 1 large towel, 1 small towel for 2 people for 4 days with no hand towels. Homeless people sleeping outside access to apartment. Would not advise staying here.

Layout of the apartment was nice and well furnished.

The entrance, stairwells and hall ways are disgusting with Bin bags, rubbish, old beds and empty beers cans & food everywhere! The bathroom floor was extremely dirty as was as stains on the door. NEITHER TV works (not tuned in, the bedroom one had no Ariel either) and the wi-fi wouldn’t work with password on the bottom! Communication was terrible, all week leading up to visit INCLUDING No entry code for the property until after 6pm on the day!!!

Nice place

I’ve booked this property about 6-8 times now. Twice I’ve had the booking cancelled and 4 times now I’ve been accused of damages and everytime it’s £429. the last time I didn’t even stay and I was accused.

The heating was very good - more than enough to heat the whole apartment. Although the heater in the bedroom didn't work, it travelled through from the kitchen with the door open. Big fridge Spacious apartment.

This review is long, but please take the time to read it. I sincerely don't want others to get swindled by this company. It was difficult to get to, but I concede we aren't used to driving in the city. When we walked into the lobby/ reception, the smell was indescribable, the floor was absolutely filthy. This put us on edge straightaway. The keypad used to allow access to the building didn't work, nor did the 'press to exit' button, anyone could get in and out. The lift stopped working whilst we were there, thankfully we weren't in it at the time. Upon opening the apartment door, we were blindsided by the stench of stale smoke - strong enough to get into our clothes hung up on the freestanding rail by the second day. The carpet of the apartment was covered in what I assume/ hope were food stains. We would have definitely left and found somewhere else if our child was still crawling. Minor point - only 1 bowl to service multiple people, my partner ate cereal from a teacup on a morning. Families/ couples with toddlers should be aware that there are steps leading into the bedroom and from the kitchen to the living room area which aren't mentioned. Potentially dangerous for children of that age. Advert states dishwasher and tumble dryer... there wasn't. The bathroom was grubby to say the least: shower screen not clean (old soap scum/ staining), extremely mouldy silicone. The toilet brush was incredibly rusty and stank of stale water with a good 2-3" of manky water in the bottom. The sofa was uncomfortable with a deep lean to the middle from each side. There is a door that leads on to the balcony overlooking the street, there was no key to lock it. If there was, it wasn't provided/ location disclosed. We had to block it off with the table to stop our adventurous 2 year old from potentially getting out and climbing out of one of the exterior windows. The 'luxury bed' was anything but.

On the plus, there was a smart TV, the apartment was warm and the apartment was wonderfully located.

We booked another apartment, it didn't match the description and the photo. I wrote to the owner, to which he ignored my message. There was no Wi-Fi password, I also asked for it in the letter, it was not sent either. A very murdered apartment, in the bathroom flowing from the shower head, when we came in with a small child, there was a pungent smell of cigarettes in the apartment. In the instructions, they didn't specify the floor, I had to go up and search at random. We booked an apartment with 2 bedrooms in the end there was one, with one bed, and the child probably had to sleep on the floor. We were very upset.

Clean, central and comfortable.

The reception area was untidy. Didn't make very good impression on arrival, but the flat itself was clean and comfortable. The area had alot of loud people outside and some homeless people hanging around right outside as you come out. This is not the flat owners fault but I found it a little unsettling.

A very clean, comfortable apartment. A real home from home, Natalie from crib surfer was fantastic, great communication. I would recommend this apartment. A great kitchen, with all the amenities to cook some food or microwave a ready meal