So nice.

Basic service. And in addition, you must pay for things that are included in other hotels.

Hotel is very clean, staff were very polite and helpful, rooms are spacious, location is great short walk to the shopping centers, restaurants grocery and train stations . Safe environment to walk around. We were provided hot water kettle as requested and other toiletries. Highly recommended for travelers.

Property was aged but maintained as well as it could be. The road the hotel is located on is not the best.

big room, nice air-con, nice reception and near metro. Just the sink not working so well but it's nice.

Close to Munich station

The hotel was very quiet even though it was close to the train station. We were able to easily walk to the main square and from there walk to many visitor sights. The breakfast was nice and had nice options. Checking in and out was easy. You can leave the key at the front desk when you are out and about wich is nice so you dont have to worry about losing it. We did have one day where they cleaned our room but forgot to replace the towels, the front desk staff were very apollagetic about it and we had towels in minutes - we also got a small box of chocolates. The room itself was OK as it was dated. Some of the plug ins did not work all that well for our adaptors.

Staff was very friendly and accommodating

The hotel is lovely and the staff was very nice, but the men that congregate in the alley beside the hotel who make noise all night is unacceptable. Men singing at the top of their lungs at 4:00 in the morning just makes everyone angry. It’s understandable to have traffic and city noise within the city, but this was excessive.

7/10 basic hotel, not for extra sise people, bathroom very small,

It was a quiet property. The walk to downtown is approximately 15 minutes. The hotel has very limited parking spots available on property, which are monitored. The hotel could use some more updates. Our beds were very short and old. Unfortunately, our room smelled like sewage, even after pouring water down the drains.

This quaint hotel was absolutely perfect! Everyone was like a friend. They were genuinely concerned with your comfort, needs, what I could do to help and even remembered our anniversary with a token of kindness. I hope to go there soon. The location is perfect! The breakfast was perfect! It’s truly a unknown gem.

The front desk staff was extremely helpful in giving directions and suggestions for great nearby restaurants. The hotel has old world charm with modern facilities. Location is great, close to Munich train station and Marienplatz. I would stay there again.

Great hotel just outside the central tourist district. Room was clean with all necessary amenities. Gentleman at front desk was amazingly friendly and helpful.

Hotel was traditional, clean and luxurious. Stay was very very helpful and friendly. Would definitely stay again!.

The hotel is recently remodeled so everything is clean. Staff is friendly. It’s a few blocks off the busy streets which makes it quiet but traveling alone, I felt a little unsafe. I walked through several stores fronts with many men gathered on the street. Walking at night and early morning made me nervous with no one around. The room door doesn’t have a latch lock or viewer.

Staff were extremely friendly and a perfect area for us.

Impeccable service, clean rooms and freshly made and tasty breakfast. Walking distance to Munich HB. Would definitely stay again as super affordable.

The Kraft Hotel was a quaint, smaller hotel with easy walking access to the Marienplatz and many other things. The room was perfect, clean and quiet. Parking behind the hotel was a plus!!

The service was amazing, really fantastic staff. Lovely decor and very clean.

The service was amazing, really fantastic staff. Lovely decor and very clean.

We were going to go into the city center of Munich and asked if we could keep our luggage here a little longer than check out. Not a problem at all. When we returned to get our luggage my wife had become very ill. The gentleman at the desk couldn't have been more helpful. He got her some water and had her sit down for awhile. He even called a cab for to take us to the S-bahn and helped load our luggage into the cab. This gentleman should be commended. I will be sending a letter to the hotel commending this individual.