Great location. Comfortable, convenient and affordable. This hotel has it all. I'll stay here again for sure.

Great location. Comfortable, convenient and affordable. This hotel has it all. I'll stay here again for sure.

Absolutely fantastic location and they provide an excellent breakfast. I was travelling with a friend and we had a large/very spacious twin room with a city view overlooking Suszhou Creek...... Room Facilities were excellent. There was a burn mark on the carpet but not an issue.

Absolutely fantastic location and they provide an excellent breakfast.I was travelling with a friend and we had a large/very spacious twin room with a city view overlooking Suszhou Creek...... Room Facilities were excellent.There was a burn mark on the carpet but not an issue.

The staff were great, but English was a challenge at times. The location was perfect for tourists. Our room's heating system was not working and we had to move to a different room for our 2nd night

they had bed bugs thus upgrade me. long line up to check in and check out. concierge very helpful. manager was willing to work together with me. no clear signage on $ /phone call. expedia package didn't come with breakfast

Old hotel, with nice location. However, room is little old. There is a large stain on the couch.

Superb location for this classic hotel near the Bund.The restaurant was good too! Loved our view of theBund, the river, and Pudong! Wish the staff had more English but their attitude was good and we got where we needed to every time

Great position, loads of character, not too big, good value. Second time I have stayed, just what I need in Shanghai

Although hotel is old one, everything is fine.

Check-in & Check-out staff are good manner but slow due to groups. Breakfast is average as for domestic tour group. Friendly manag

Check-in & Check-out staff are good manner but slow due to groups.Breakfast is average as for domestic tour group.Friendly manag

The service is great. But the food in the Chinese restaurant is obviously overcharged. It is also difficult to hail a taxi going to Yuyuan.

The service is great. But the food in the Chinese restaurant is obviously overcharged. It is also difficult to hail a taxi going to Yuyuan.

Overall is good, except that the carpet has some smoke burning marks which made the appearance not as good as it should be.

The hotel is exceptionally located in Shanghai. It is close to everything i.e. i.e. Bund, yet the neighbourhood is quiet. It is safe to walk around at night. Transportation-wise it is easy to get to and from. And you can't beat if for the price.

The hotel is exceptionally located in Shanghai. It is close to everything i.e. i.e. Bund, yet the neighbourhood is quiet. It is safe to walk around at night. Transportation-wise it is easy to get to and from. And you cant beat if for the price.

Firstly I would say this is a nice hotel and in a great location. I would give the hotel a much better rating but for the niggling small things. I was not too upset by the water leak in my bathroom (which was solved rapidly) but expected better advice from the concierge when I asked about a trip outside the city. He really should be able to help visitors and know about buses/trains. The thing than annoyed me most was that I paid for the executive floor believing that you got some benefit. When I asked if they could print my airplane tickets they said that it would cost me 10 yuan per page which seems extortionate. When I complained the staff said that if I wanted to save money I might be able to find a shop in town that would print the tickets more cheaply! Surely printing a page of text costs almost nothing and should be part of the executive package? Anyway, I would not advise booking the executive rooms as the breakfast offered in the executive lounge is worse than the standard breakfast in the restaurant and the free afternoon tea consists of a few tired looking snacks, rather disappointing, I was expecting more.

The downside was breakfast wasn't included. Where are foreigners supposed to get breakfast otherwise?

The downside was breakfast wasnt included. Where are foreigners supposed to get breakfast otherwise?

Although the hotel is not nearby subway station but we can conveniently catch the Taxi. It has a great view in Shanghai located in front of the ancient heritage bridge. We can also see the night view of the whole harbour from the bridge.

Although the hotel is not nearby subway station but we can conveniently catch the Taxi. It has a great view in Shanghai located in front of the ancient heritage bridge. We can also see the night view of the whole harbour from the bridge.

My room is next to a room which is a business enterprise that open from 9 am till late evening.I felt insecure and lack of privacy. Also, the property is in need of repair with leaking shower enclosure and badly stained carpet.

I booked a twin room for my daughters who were with me on this trip, I have stayed here before and find the location very handy. The hotel gave them a double and the very rude guy at reception insisted that a booking for a twin room was a booking for a double and the hotel had no obligation to give a twin room. The room I had was dirty, the carpet was stained in multiple places and the corridor and room smelled of smoke, daughters room on the floor above was the same. Also found locals being dealt with at reception before non locals which was very disturbing, felt like discrimination . I would not recommend this hotel and would not stay here again

This hotel is nice if you upgrade to the executive rooms. They care much more about their customers that are on the executive floors. Our original room was very small, with a round bed, and not very nice. We switched to an upgraded room and it was much nicer. They also have free food in the executive lounge.

Great Stay

We always stay here. Starbucks is 2 blocks away. View of famous bridge is right across the street. Great little British Bar on the first floor. Takes a hour to get to Pudong airport by Metro - but you will never get stuck in a traffic jam again.

Had to wait for 10 minutes at 2:15 in order to check in. Then had to wait 15 minutes more outside in the hall when I got up to the room for maid-service to finish preparing the room. The first credit card (Mastercard) I tried they were not able to take. Despite these things, a pretty good place to stay, if you don't mind the smell of stale cigar/cigarette smoke.

Fantastic location on he Bund Hotel reception smelled of drains, Booked a river view but room had a large TV cupboard that blocked the view, room 1222 also very dirty carpet and poor cleaning, requested a move and given a larger room 312 which cleaner but still had a stained carpet but no riverview unless you stood on the bed and jumped up to see over the air conditioning system. Pillows smelt damp and fusty Glade to leave after 3 nights

It's a little disappointing. We booked the accommodation thinking that we could go up to the viewing gallery to have a better view of the bund. Unfortunately it was closed. There were also no bellboys to help with luggage. We had to push them up ourselves. Hotel desk staff were not particularly helpful. We asked for some info but they just replied "don't know" Taxis are readily available but distance to the metro is really too far to walk.

It was as expected to a 4 star hotel, but our room was not the best there. It was strange shape and dark.

The river view from window is perfect!!!!!!! If you want to take good photo and you find the window cannot be open widely, find the locking screw located on the opening side and take it off - use screw driver or the hotel's metal coffee spoon.