The experience was horrible. After checking in we were guided by the staff to go to the wrong floor. The elevator had some cooling fan that made a horrible sound. Finally found my room and it had a moldy smell and the furniture was stained. The bathroom had a sprinkle of white dust. Aircon was noisy and hardly working. We figured we needed to leave for dinner before something else. The elevator had given up and was no longer working. We had to walk across a messanine on the outside and passed the Jacuzzi. This was drained and had a sign "under maintenance". We tried to leave trough the fire escape but it was locked up. Back up on the messanine some staff member guided us to down some outside stairs to a back ally. We at least had a good meal out on town and decided to get drunk to forget about the hotel situation. Next morning before 0900 there was construction in the floors right above our room. Someone was using a jackhammer in the floors. The hotel had slid a note under the door with an apology that construction would take place between 0900-1700 hrs the whole week. We just had enough and packed our stuff. Went down to the reception and asked to check out early. We had paid for 4 nights and only stayed 1 night. So we asked for the remaining 3 nights to be refunded. That needed to be approved by management. The staff took my contact details and sent me an email. It's been four days and so far no messages or no refund on my 200 dollar deposit. Run away!

Was clean and adequate for the price, would have better with Aleast a window.very central to all the sites and met.

Serious traffic noise at night, poor sound proof and you can hear noise from windows. There are also construction noise in mid night

I received excellent attention & above all very good team of reception & management Especially Anna, Sin Yee & Puvan Thanks

Location was the best possible making our stay super efficient !!!

Been to this property before. We were given a room with twin beds when I had requested a Queen Bed. Nothing mentioned at check in. Not sure if we were judged to have single beds. Wanted both passports which is fine but I have no idea why my partner had to sign check in form when booking was in my name solely. More training & customer relations training required.

All ok perfect stay

Nice service. Room small but clean.