Calm, friendly and nice hotel in a lovely village. Great service and very friendly staff. Thank you!

Wonderful hotel - the staff are excellent - very friendly and helpful, the food is amazing, the hotel and the rooms are spotless, very comfortable beds, nice roof top pool with a bar and courtyard seating area. It’s just a great place to stay. Highly recommend.

Everything was perfect. Only issue was with the room request I had which they were not able to accommodate, but to be fair that was clear at the time of booking that may happen.

Great hotel, very comfortable.

This was a stunning property. My only regret is that I didn't have more time here!

We loved our stay in a castle! The grounds were beautifully maintained, rooms were clean and the bed was comfortable. We enjoyed spending time in the lounge as well the breakfast buffet in the morning. Would definitely love to come back and spend more time here.

If you're looking for the best hotel in Europe for the price, I highly recommend this one. It's a renovated castle where you'll feel like royalty. The staff is friendly, the rooms are impeccably clean, and the views are spectacular. At night, you can enjoy a bar located underground, where the ancient castle walls add a unique charm. This hotel offers an unforgettable experience.

Beautiful room, and a stunning château. I was clean, comfortable, friendly, and helpful staff, amazing breakfast. Unfortunately, we did not have time to access and utilize the spa. We hope to return sometime in the future.

Really calm and cozy property with very friendly people. Great value for money.

Check your bill !! Reception young girl with glasses in morning added 50 Euro to the bill. Lucky we noticed, then she would not believe us so took us 40mins in the carpark on their weak wifi to prove to her that we had clearly already paid for 3 people - sad price gouging or bad training, no apology of course - either way it destroyed our confidence in this place. (Man in evening was delightful though). Pros: Breakfast good. Cons: lots of Ants in room, No aircon or fans. Lots of Flies in room - as window had to be a tiny bit open as way too hot with no fans to sleep. Rock hard beds.

Super staff behind reception and in the restaurant. Very good food.

We had a really mixed stay as some parts of the experience were great and others weren’t. The good: The spa is incredible. Amazing facilities, good treatments and the cave pool is something I’ve never experienced in a spa before. The château itself is very beautiful and the outdoor areas are really relaxing and romantic. The breakfast buffet was great. Good food, lots of choice and lovely to eat in the courtyard. The food and presentation at dinner was good. The bad: The service was just not good at times. The staff seemed a bit too busy and overworked, and whilst they were trying their best, things would get forgotten. At dinner our wine never came but then appeared on the bill. We had to go inside to ask about the bill as no one had come to our table for so long. They said they would bring an allergy friendly amuse bouche and then we had to ask multiple times and it took a while. The menu at dinner is a little limiting, especially if you have allergies. If you stayed a couple of nights, you might run out of choices. Also, they ran out of cheese at 8:45pm, so we couldn’t have the dining option we wanted which made it more limiting. The room was a little bit shabby in areas with paint peeling etc. It was also extremely hot, so difficult to get much sleep. The view wasn’t a courtyard/garden view as advertised, we could just see the car park. Our late checkout was forgotten so we had to go to the desk in our robes, locked out.

El hotel nos pareció un poco estrecho y con instalaciones no muy cómodas Los pasillos no están climatizados y nos toco un día cálido Existen varios desniveles entre pasillos La habitación ok , pero nos pareció caro para lo que ofrecen Tuvimos muy mala experiencia en el restaurante , nos tuvieron sentados durante una hora y solo nos pudieron servir la entrada Al final cancelamos varios de los platillos Y todavía tuvimos problemas con la cuenta Ellos pretendían que les firmáramos por el total alegando que tenían problemas con el sistema, y que al día siguiente aclaráramos en la recepción Nos negamos a firmarla

The door to to the restaurant was left open, so there were dozens of flies that needed to be constantly swatted away from food and drink. The food was excellent, but they should have had a better cooling system to keep all the flies out. The room heating and cooling only worked with a room card inserted, so the room was stuffy when we checked in. We left a card in while at dinner and overnight, and it only got to a decent temperature by morning. When we went to breakfast, we took the card. When we came back, it was immediately stuff again, so we checked out. The pool was nice, but there are houses directly on the other side of the pool wall, so people could see in. The pictures make you think that the property is out in the countryside, but it doesn’t feel that way when you can see houses right next door. Was woken up at 7 in the morning to farm equipment being sprayed down, which was right next to the room and under the window. There are a few bits that of a château, but the majority of the finishes are faux attempts to look aged, so they could have done a better job in decorating because it comes off with the impression of an attempt to give a château feel but only on a cursory glance. The staff was very helpful and friendly. I was excited about this stay and really wanted to like it, but it was ultimately disappointing.

Nice and classy hotel in a beautiful location. Service and food is top notch

Nice and classy hotel in a beautiful location.Service and food is top notch

The stay is an incredible, memorable experience. It’s a truly special place. Highly recommended.

Rooms are fine. Restaurant is very good in service and food. SPA is definitely overpriced, 60€ for entry. Not much to do inside the spa, small sauna en hammam and 2 small pools. Not worthy that money. In Generally the quality of this hotel is good, but definitely overpriced!

Excellent quiet few days away. Excellent breakfast, beautiful chateau and rooms and setting. We used the local bus service and trains to get around to explore. Lovely morning spent in Nuxe spa. Some more selection on the dinner menu would have been nice as it’s the only restaurant within several kilometres. Will definitely be back to visit again. Thank you for a lovely stay

Excellent quiet few days away. Excellent breakfast, beautiful chateau and rooms and setting. We used the local bus service and trains to get around to explore. Lovely morning spent in Nuxe spa. Some more selection on the dinner menu would have been nice as it’s the only restaurant within several kilometres. Will definitely be back to visit again. Thank you for a lovely stay

This hotel is amazing, the service is top class and i would recommend it to everyone i know. Really amazing place just like in a fairy talebook. Simply amazing

This hotel is amazing, the service is top class and i would recommend it to everyone i know. Really amazing place just like in a fairy talebook. Simply amazing 😍

Very nice boutique hotel in a quiet and beautiful environment. Used it only as a “night stopover” location, but would love to get back and also explore the Spa and restaurant facilities that we learned should be excellent.

Wonderful get away... great stay, very nice and welcoming staff, great in room service etc... will definitely go back

The property is quite lovely, very clean. Room is fairly spacious (by European standards). There's a nice little spa with various limited capacity amenities on the grounds, but day use fees are very steep and there's no discount for guests staying at the Chateau (vs those just visiting spa for the day). Of course, there's limitations right now, so all your food is delivered to your room and dining room isn't available. For dinner, it's the same set menu with 2 of the same options (veg/meat) every single day. Food is just okay - large portions but quite salty. They could be understaffed considering the current situation, but the service is not quite at 4.5* expectations - they keep forgetting and mixing up things that you ask for/specify. Also, in-room bath toiletries are inconsistent - they're branded with the Spa's name and first night shampoo and conditioner smelled like honey and were divine for my hair. Next time they refilled them, it was exact same packaging specifying same "Honey dream" products but it smelled like fake/chemical almond and did not have the same hair effect. It's listed as a "VIP access" property with perks but absolutely no perks/upgrades were provided at the property even after I enquired at the front desk - the associate said something about not being able to find things at the time and promised to send something to my room later, but, of course, nothing arrived.

The property is quite lovely, very clean. Room is fairly spacious (by European standards). There's a nice little spa with various limited capacity amenities on the grounds, but day use fees are very steep and there's no discount for guests staying at the Chateau (vs those just visiting spa for the day).Of course, there's limitations right now, so all your food is delivered to your room and dining room isn't available. For dinner, it's the same set menu with 2 of the same options (veg/meat) every single day. Food is just okay - large portions but quite salty. They could be understaffed considering the current situation, but the service is not quite at 4.5* expectations - they keep forgetting and mixing up things that you ask for/specify. Also, in-room bath toiletries are inconsistent - they're branded with the Spa's name and first night shampoo and conditioner smelled like honey and were divine for my hair. Next time they refilled them, it was exact same packaging specifying same "Honey dream" products but it smelled like fake/chemical almond and did not have the same hair effect. It's listed as a "VIP access" property with perks but absolutely no perks/upgrades were provided at the property even after I enquired at the front desk - the associate said something about not being able to find things at the time and promised to send something to my room later, but, of course, nothing arrived.

We loved our stay here. Staff were friendly, very romantic location. Such a nice touch that they give free glu wine to their guests, which you can have around the fire pit. The only thing we would comment as a negative thing is that the food as part of the in room dining experience (because of covid) was not up to the standard of the food which they normally serve in their restaurant, i do not believe it was worth the cost! As basic repairs such a broken holder for the showers in the spa and bathroom could have easily been done, but instead fixed with tape.

We loved our stay here. Staff were friendly, very romantic location. Such a nice touch that they give free glu wine to their guests, which you can have around the fire pit. The only thing we would comment as a negative thing is that the food as part of the in room dining experience (because of covid) was not up to the standard of the food which they normally serve in their restaurant, i do not believe it was worth the cost! As basic repairs such a broken holder for the showers in the spa and bathroom could have easily been done, but instead fixed with tape.

I was amazed by the large amount of flies, inside the hotel. I have seen also a couple of big spiders. When we asked to the person in charge, she told us flies were normal in every hotel, and if in this ne there were more, that was because clients (thus us) leaved doors sloppily open. Breakfast was varied, but pastries were tasteless. Altoguether, not worth the price

As soon as lock-down restrictions were eased in Luxembourg, we wanted to have a romantic weekend escape, without leaving the country. The Chateau d'Urspelt turned out to be the perfect location! Just 50 minutes drive North, through beautiful countryside, in a quiet setting, with plenty of facilities on-site to keep you pampered throughout your stay. Very helpful & friendly staff, especially when my poor husband had a nasty fall. Thank you to everyone!

Everything about this hotel is fabulous, would highly recommend staying here.

I stayed in the suite and enjoyed my stay. the suite is similar in style to the house at which I was raised in China. when it has sunshine the suite’s bedroom and living room are very beautiful under the rays of the sun, reminiscent of the rooms in my childhood house which was demolished in 1997 for urban development. even the smell of the air outdoors is as same as the smell of the air I breathed in Shanghai China when I was a kid Under 10 years of age. The architects of old houses made best use of natural sunlight, because back Then there was simply no electric lighting at all.