Staff were super chill and polite, breakfast was also decent.

Was comfortable, but not as clean as most Hampton properties we have used in the past. Most of the staff were very helpful. We had no significant problems.

Friendly staff, good breakfast and comfortable room.

Great hotel, convenient location..

Great place to stay

Everything was great from check-in to checking out. Only thing that could be better would be the beds. Way to hard.

Nice hotel and reasonable price

Front desk were very friendly

We lost power last Thursday and needed a hotel because I am on oxygen and needed the power and AC. I made the reservation on line but I forgot to ask for downstairs room. Even though they didn’t have any, Jeanette made sure we had the rooms next to the elevator and was set up for handicap situations. The room was excellent! When we checked in Jeanette had already left for the day and Lauren was there. She was just as amazing! She remembered me and my family every time we came through the lobby. The next day I forgot my key as Jeanette was gracious enough to let me back in. Loosing power was a horrible experience especially with the unbearable Houston heat, but they made our stay such a pleasant experience, I forgot all about loosing all my food. You will not regret staying at this Hampton Inn at I-10 and Park Row. Thank you ladies for making our experience an enjoyable one!😊

Will return

Staff was nice. Breakfast needs variety, they did not even have bacon. Room was supposed to be cleaned every other day. We spent 3 nights and they never came. When you get to your hotel room late at night you want it to be neat and clean. We did not complain, it was late and we were tired.

Few of staff was rude

Everything was perfect! Thank you

The air condition vents leak. The carpet is damp and the entire hotel smells very musty. Many of the common areas were not clean. There were dirty linens in the hallway overnight. Would not recommend.

It was clean

Had to have an outpatient procedure at Houston Methodist West Hospital and had to be there at 0600. Hotel is just across from Tx Childrens Hospital West and down the block from Methodist West Hospital. We were very impressed with the room. It was clean, spacious and nicely furnished. The bathroom had a HUGE double shower and they use the refillable amenities, (no mini plastic bottles going into landfills). Will definitely stay again and recommend to others.

Rooms may not get clean up even for an extendend number of days, during my start they wait 5 days until my room was cleaned, even though I was asking everyday to do it.

used condom in the closet at check in, when we told the front desk they offered to remove our parking fee. We has our young daughter with us, unacceptably! They didn't clean our room the 3 days we stayed and we had to go to the receptionist for clean towels.

The property was very nice, clean and the staff was very professional. Definitely would highly recommend.

Very clean quiet place would definitely stay there again

Everything was great! Kudos to the staff at the counter, especially to the lady who checked us in. She made the check in/out process so easy. Her customer service was outstanding. I'm sorry I can't remember her name. Hopefully you can find it in my invoice.

Clean, comfortable and loved the breakfast

Fine dining, great area and easy access to I10 makes this location a perfect 5 star. Will definitely stay here next time.

Great stay. Clean, quiet, good breakfast options & staff was friendly.

Location and breakfast. Noise Night from the water heater next to where we were staying. Loud dripping sounds throughout the night, guests stomping above us, $4.00 bottle of Sprite. Other than those things, it was a good stay.

I love this hotel. Everything is always great.

The front desk ladies were all so sweet and helpful

Peaceful place to stay

Clean & quiet

It was very nice

The positive experience commenced in the parking lot, which was easy to navigate. The lady who welcomed me at the front desk was exceptionally friendly—a crucial aspect for solo travelers. The building appears to be either newly remodeled or new, boasting well-maintained common areas that exude cleanliness. The room was quite satisfactory, featuring impeccably white sheets that seemed brand new. Equipped with a microwave, coffee machine, and an ample supply of clean, white towels, my room provided a comfortable stay. I suggest washing the sofa. The included breakfast offered a delightful assortment of pastries, waffles, and three varieties of coffee—a fantastic way to kickstart your day

We chose to stay at this hotel due to the proximity of the medical facilities where we had a family member who was scheduled for a procedure the next day. The hotel was clean, quiet and the staff were friendly and professional. We would definitely stay here again.