There is nothing we did not like. Super hosts...!!! You really are their guest. The rooftop has a good view of sunset, although awesome view of sunrise. If you're seeking a great stay at a boutique hotel, easy to walk everywhere to enjoy Holbox and experience cultural living, Do Not Miss the chance to stay here. It's everything you could ask for

Really liked it

The entire property and furniture needs a desperate upgrade. Everything is ages old, in addition, the staff is lacks customer service and hospitality service with guest. Never again will stay.

This is a basic hotel, but great value. Rooms were spacious, bed was very comfortable, pool area was nice. Check in and check out went very smoothly. Great Taco place across the street. Far enough from the busy part of town for it to be quiet at night. Close enough to get to the action. Note that the light on the ac is bright, so if you need complete darkness bring an eye mask.

Avoid at all costs!!!! No electricity or running water for 3 days of this trip which is nearly half. Could not even flush the toilet, could not shower, no A/C and no wifi.Had heatstroke and could not cool down in the room with A/C when it was 34 degrees. Had booked this hotel with wifi so I could continue to work and lost 3 days earnings due to the power cuts. When asking staff what was happening they would laugh and pretend they couldn’t speak English or just say they didn’t know what was happening. They have tried to say this was an island wide fault when friends staying at various hotels and villas on the island all had water and power that we had to go and use. Hotel refusing to give any refund for the 3 days affected as they say it happens constantly - this is not mentioned anywhere on their website or Expedia and was not mentioned to us upon checking in. Please book a different hotel in Holbox to avoid your trip being ruined as there was plenty of ones that still had electricity and water and more helpful staff.

Thank you to all the staff for the warm hospitality. The room was excellent. Great A/C, TV channels, spacious bathroom and the pool was nice. House keeping did a great job as well. I loved that the location was only two blocks from everything that was needed. A special shout out to the receptionist at the front desk, she’s so sweet and made me feel at home. Thanks again!!

I had a room with a bedroom and kitchen area, which was huge. The room was very tastefully decorated and comfortable. The pool area was a little disappointing as it rarely got the sun, hence I never saw it used by guests.

The beds are really nice. Didn't use the facilities much, but a few blocks from the beach. Nice restaurants around.

Super friendly staff. Big rooms. Hot water was inconsistent, but that's Holbox. Safe location and very close to center of town and beaches.

Overall very good value, the room was very spacious and clean. The bed was extremely comfortable also! The A/C worked amazing and the staff very friendly and welcoming. The only complaint I have was that the bathrooms by the pool were very dirty. Though I believe it probably is not the norm based on the cleanliness of the property and rooms, pool included. The hotel is about a 5 minute walk from the beach and the town square. The Wi-Fi was OK at best, which is normal in Holbox, a remote island. It makes for a great place to relax and enjoy the Island and disconnect from everything at home.

Great place actually! But they try to get money for a key I dropped as I was rushing to the ferry at 6am, my son dropped the key in the dark as there was no light at all I thought they would find it but said they didn't! Which seams very sketchy!!! And try to charge me for this!!

We love staying at Tropical Suites by MIJ! It is our go to hotel on the island when we bring our 9yo son. We get our own bedroom and he gets to sleep on a pull out sofa, which he loves! The rooms are HUGE so there is lots of space for our luggage without it getting in your way. Air conditioning works great! Pool was nice for the kids after a long day at the beach. Location us PERFECT!!!! Easily walkable to town square. Cons: Only thing i would want is somewhere to put a rental bike! They don't allow bikes past the front door. But having a little area for people to put a bike to lock up inside the property would be beneficial. There is space to park a golf cart outside the front door which is nice.

Hotel ideal para HOLBOX, las habitaciones grandes y limpias, al alberca basica sin tanto lujo y las fotos que presentan de la alberca estan en su mejor ángulo. La amabilidad de las personas priceless, te la pasas muy bien.

Property is quiet and about 5 minutes away from the main area/center. A great place to relax and get some good sleep without all the noise from the center.

Very good value for money, I would recommend this hotel for families as the big rooms are spacious and have all the amenities needed for a wonderful stay at Holbox. The only downsides would be the breakfast menu, I guess it could be improve. Furthermore, be aware of you are travelling with elderly people as even though is very close to downtown the roads can get tricky and might cause discomfort. Overall a wonderful stay! Thank you for your hospitality!

Carlos, porperty manager, and his staff are awesome people and always willing to help. They always welcome you with smile and provide you with a great service. The hotel is conviently located few blocks from the beach and kept very clean and in really good shape. We would be back anytime. Thank you

This is the only hotel during this 38 day travel that wouldn’t allow us to pay you directly. Our airline changed our flight. We contacted you and them directly. He insisted we pay him and said you never contacted them. He also charged us several hundreds more in tax fees from your quote. Carlos I believe is his name put us on the 3rd floor where they were doing construction right over our bed. The ceiling material fell into our eyes. Another manager moved us next door to the maid service area where it smelled like sewage. Our entire experience there was terrible. They completely ripped us off and did not represent your company well.

¡Me encantó! Fuimos una familia de 6 personas y la habitación tenía espacio suficiente para todos. Nos sorprendió. La habitación tiene una cocineta equipada con su refrigerador, tarja y horno de microondas. Gracias a eso pudimos evitar gastar fuera y preparar snacks para llevar a la playa. El personal fue muy amable en todo momento. Definitivamente, es un lugar al que volveré.

The room was brilliant, the air con worked perfectly throughout our 4 night stay. The lady on reception was fantastic and recommended places go visit and when to go. The only thing we would suggest to improve this place is the water quality of the pool, we chose not to swim at the hotel but this was no hardship as there are amazing beaches within walking distance.

Lovely staff and clean property. A 4 min walk to the centre of the town and just out of earshot of late music so perfect location.

Lovely staff and clean property. A 4 min walk to the centre of the town and just out of earshot of late music so perfect location.

Just a clean place to stay a few blocks away from Main Street. Over priced for what you get I think.

Just a clean place to stay a few blocks away from Main Street. Over priced for what you get I think.

Unfortunately we arrived on Holbox in the rain so nowhere looked great. The hotel is OK - big rooms but very dark and no extras eg hairdryer, cups, glasses etc ( although there is a kettle and microwave). Good shower. Amenable staff.

Unfortunately we arrived on Holbox in the rain so nowhere looked great. The hotel is OK - big rooms but very dark and no extras eg hairdryer, cups, glasses etc ( although there is a kettle and microwave). Good shower. Amenable staff.

La atención que nos dio Raquel del front desk fue excepcional. Hace falta más gente como Raquel en el sector turístico.

La atención que nos dio Raquel del front desk fue excepcional. Hace falta más gente como Raquel en el sector turístico.

Location was good and staff helpful - and BUT beside that, the hotel was not as expected or as shown on the pictures. Pool deck / area was dirty. All sun beds broken, room was very dark. Most of hotel needs a mayor update.

Very spacious rooms and extremely comfortable beds. Hotel is in a good location on the Island and a decent value for money option. Walk to the main beach in just a few minutes. Hotel has a nice terrace but missing loungers, plants and chairs to improve ambience and increase its usage.

Really enjoyed the hotel. Rooms are huge for 2 people. The bed was also really comfy. The pool was great. Location good and quiet. Only downside the AC didnt work well.

Hotel was decent size and priced well. Clean and comfortable. Internet wifi could be faster though.

The hotel was very well located, far away enough from the city center to be quiet but close enough to walk to everything no problem. The room was very spacious and clean. The staff was very friendly and they gave great recommendations for tours and restaurants. Would most definitely come back here.