Uncomfortable surroundings. We believe that is a Munichwide problem. Loud demonstrations, suspect groups of unfriendly men. The hotel and the restaurant sharing the courtyard with hotel was very nice.

Check in from the elderly gentleman was superb. Please pass on our gratitude

Convenient location. Very noisy at night; hair on the bed and toilet; cracked tiles in the bathroom; dirty carpet.

Stay was great!

Room very dated and needs a full renovation at hotel. Carpet very soiled and toilet did not flush well.

Hotel in a very convenient area to train station and Old town. At night you need windiws open, and people were LOUD LOUD outside until 4-5 a.m. ( our room faced the main street). So plan accordingly. We got very sporadic small increments of sleep. Bed and pillows comfy/clean. Bathroom clean, bottom of shower is slick, so put a towel down inside without closing off the drain. I would stay again, but not facing the streetside. Easy check in, friendly staff. No coffee in room, but I think it was at the desk.

Nice simple convenience at a good price

Staff was very nice. Within an easy walk to city center and most attractions. Close to the train station and several dining options

Lots of construction, noisy, located downtown, parking is offsite.

Old very needof renovation.

Even though the restaurant was closed, I can't complain because the price of the room was so cheap.

The hotel had an antiquated feel to it. The elder gentleman who checked us in was just that, a true gentleman. Very polite and friendly, extremely knowledgeable about the history of the hotel and where to visit around Munich with young children. The only thing i would change are the pillows to sleep on, but that is just for personal preference. Thank you for a lovely stay.

The hotel is ideal for a short stay in the center of Munich I had a very positive experience. The hotel is old and shows it's age, but that's part of the charm. Staff is pleasant and helpful. I felt safe. Housekeeping was spot on. It' adjacent to a theater area that's lively at night. Food, shopping, and public transit are ample and close. I realize there are some negative reviews about lack of hot water was mentioned. Not true. The water was fine. This not a luxury hotel where you linger in the room, but for a reasonably priced clean room while touring Munich, it is ideal. I would stay again with no hesitation.

The room was too cold the heater not working i Not offer to replace the room Just by saying sorry this is what we have Actually it’s not a room it’s a roof storage It’s say the size 208 but it’s not enough for a5 years old to move around the room

It was a bit cold in the room.

The property for an older building was in good condition. The carpet needs to be either cleaned or replaced. The heat did not change when adjusted but it was only slightly below normal. The one thing that makes it a no for the next time is the noise from the street. There are a few bars at street level and the noise continued until 5:30 a.m., which meant we were awake until 5:30 a.m. with a 7:00 a.m. wake time. The windows are double-paned for efficiency but had almost no soundproofing qualities. It was almost as if the windows were wide open as far as sound was concerned...and traffic applied here as well. If you can get a room on the back side, then it is acceptable.

Concierge on arrival was delightful. He gave excellent advice and was charming. Room was clean. Breakfast coffee was available on one of the days we stayed. Theatre created some noise and disruption . Good location for the centre.

Overall, the hotel is fine for a quick rest. However, many improvements would be needed to make it a great place to stay. Walls/windows are like paper sheets, the hotel and its surrounding was generally noisy. No breakfast was available during our stay. The cleanliness of the room could be generally better (mold in the bathroom, big spots on the carpet). Shower needs to be completely changed. The hotel lift is so old, I had to get to the fourth floor to make it go down to the reception, and go up to our room in two trips (the lift support at most 2 people at the same time). Holes in some public halls as well. Thus, the hotel should be globally refurbished.

Great location! Good enough for the price.

No hot water in the rooms we booked with no remedial action taken to fix while we were there. Only one (physical) room key per room, with reception closed and unmanned between 11pm-7am makes it difficult. Rooms are very tired with holes/dirt in the bathrooms and carpets. I've stayed in better hostels than this.

The front desk staff attendant was nice. The location is right in the heart of downtown, which is nice for walking to near by attractions and shopping. Although it was very noisy with traffic and restaurant bar hoppers.

The reason I gave only 4 stars instead of 5 is because the wifi didn't reach our room (on the third floor). We had to leave our room and go into the staircase or down to the reception area where there was a little sofa and use the wifi. I would have much rather been able to access the internet from my room rather than be in community areas. It also meant the smart TV in our room was useless. I believe this problem can be easily fixed with a wifi booster or enhancer, as it seems they probably only have one router on the ground floor. I thought about giving only 3 stars because the location is in an uncomfortable area of town, with a strip club and sex store right next to the hotel that you have to walk by in order to get to the City center or the bus, but decided not to remove a star because they can't really control the location. The two people at the front desk were helpful and friendly, and i enjoyed stepping back in time into such an old building (and elevator!) I really think they should boost their wifi so all their guests can comfortably access the internet and use their TVs in their rooms.

We enjoyed our stay. The staff were very friendly & helpful. The location was well situated between the hbf (central station) & the old town. The room was very clean, spacious & comfortable.

I did a late check in which meant I had to call another number when I arrived. The staff was rude and abrupt. There’s no ac so you have to have the windows open. The acoustics of the courtyard make it very noisy and with a restaurant right outside, it was loud until 0300.

Ok

Superb hotel within a short walk from the main train station. The hotel is part of a famous 19th century theatre, hence the name. Very friendly and helpful staff. Comfortable bed and clean room and bathroom. Excellent value for money and a far more characterful hotel than others for a similar price. It is a very welcome bonus that coffee and tea are provided complimentary at any time of the day. I will stay here again when I next visit Munich.

The hotel is very tired and dated but very clean. Staff are extremely friendly and helpful. No where for breakfast . The area is rather noisy , not much around except the theatre but the city centre is only 5 minute walk away .

The website said that they offered a breakfast for a fee, but they haven't had one since Covid. I also wish the room had a mini frig.

Close to Old Town

Generally acceptable however there was no hot water for a shower.

Hotel was older but you could tell they tried to keep it fairly clean- minus a few stains on the floor. Location is close to Marienplatz and central to many things. We stayed for one night and the price was right

The front desk man was really nice, he was a warm welcome. The hotel is incredibly pretty, I didn’t expect it like that, the hallways were so nice. The rooms are really big, they didn’t have A/C, but it wasn’t that necessary. Lots of towels, but maybe it’s missing little toiletries, like soaps and shampoo, but I give this place and staff a 10/10. The breakfast was also really nice