We arrived much later at the hotel than anticipated. The front desk staff welcomed us with orange and lemon water and chocolate croissantss and apples! The check in took two minutes. Our room was fabulous, clean, and quiet - all that was needed after a transatlantic flight. The next morning, breakfast buffet passed all our expectations with variety on offer - breadrolls, cakes, drinks, savory breakfast items galore. And lotS of fruit.

Good loction for access to the big buiness in the area i was working at and onto the motoway network to get to the centre of Madrid and the airport. Good clean rooms with plenty of parking.

The only good thing about this place were the people working there. Otherwise, It is in an Industrial location in an Asian neighborhood, so it attracts lots of Asians. The floors and walls are paper thin. It didn't help that the the folks stayed up all night, speaking very loud, slamming doors and yelling at each other in the hall way. We had an Absolutely miserable time and could not sleep. It is however, 15 min to a few nice restaurants, etc., but don't plan on sleeping or even breakfast is so jammed pack of people that there was never any food left.

Large hotel very friendly although we did have a drunk arguing couple as neighbours which reception weren’t very good at dealing with or making them be quiet at 1am. Clean rooms with lots of space at a good price.

I love the breakfast buffet. The location is good but the hotel is 15 minutes to the nearest train station to Madrid.

Great stay...friendly staff...spacious room with bath...nice breakfast buffet

The hotel was clean and the rooms were large enough - there was no gym and the bar/restaurant was only open Mon-Thurs 7-11 - really all you get here is a decent room

The property was quiet which was nice. The bed wasnt a proper bed, it cause my partner to hit his head on the wall next to him in the nights. There was lots of damp on the bathroom ceiling and rheir was what seemed to be mould on the seal to the bath/shower. I would not say it was a four star hotel. Would not stay their again by choice .

Room smelt smokey

17min walk (no taxis) from metro station, hotel restaurant and bar closed (no advanced warnings given) for the holiday season so somewhat unwellcoming for a weary traveller. Bedroom clean but poorly appointed (no power socket at desktop, no in-room tea or coffee) Difficult to see how its displayed 4-star rating was deserved.

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The hotel was clean and the employees friendly and helpful. Only a 15 min drive into Madrid.

We stayed here over the Champions League final. It was within a reasonable taxi distance from Madrid with good local train facilities nearby to get in and out of Madrid. The hotel was clean and the room was a good size.

The hotel is clean and functional for a business trip. However it is looking a little tired in places and the restaurant is not great.

If you are booking this hotel, make sure you put the right number of guests staying.I booked a twin bed but didnt put 2 guests in the booking instead put 1.I was charged 20 euros per night fro the second guest.All together we were three individuals, and i was hoping i can get a pullover bed,instead i was told to get another room for 59 euros for the third guest.Luckily the third guest was with us just for one night.So i paid 60 euros for second guest for three nights and 59 euros for the third guest for one night. Totally ignored upon check-in by the front desk staff even though i was the only one standing in front of them.Kept on giggling and yapping in Spanish, which I think is bad manners, if the other person doesn't know your language. 20 minutes walk to metro and another 20 minutes metro to downtown madrid.So if you want downtown then this hotel is not for you.

My son was a patient at the hospital in Getafe. I found the hospital was easily accessed from the hotel and close to the town of Getafe. As I didn't know how long I would need to stay I was very grateful to the hotel for all their help and willingness to accommodate my uncertain schedule. All in all, it was a very emotional and trying time, Hotel Exe Getafe did everything they could to make it easier for me. If I am in Madrid again I would not hesitate to stay there.

Far away from the Madrid. It is another town, you need to get there with the local train.

If you want to be near the centre and have food at night then don't stay here. There are only two veggie options on the menu and there is no restaurant or room service available Friday - Sunday. It is a 20 minute walk to the train station and then 25 mins on the train to the centre of madrid. You are in what seems to be a not very well off area with a chinese restaurant nearby as the only vegetarian option. There is a macdonalds nearby but they don't have anything vegetarian to eat. Also the average for the chinese for two people is 33 euros which is quite expensive if you have to eat there everyday. The hotel night receptionist was very very rude. There are no tea or coffee making facilities and there is a very busy roadway which you can hear if you leave the windows open. Definitely not a 4* star hotel as stated, due to the fact that you can't make tea or coffee, there are only two english news channels and the food isn't great. Also the lack of restaurant and room service from friday - sunday is a pain. If you dont mind the walk, the train ride, being in a not so great neighbourhood and the inconsistent service then go for it. However, due to the area you wouldn't feel safe getting back too late on the train so it limits the amoount of time you can spend out.

My wife and I are traveling Europe for 6 months and have stayed at hotels all over Europe. We have found Hesperia's to be a great choice. This hotel was clean, the service was friendly and professional, and the rooms were nice. Internet is complimentary in the rooms which was a great perk. As a fair warning, it would be good to know that this hotel isn't really by anything except a McDonald's and an electronics store. It's a great hotel for business travelers if they need to be in the area, but I wouldn't recommend it for a tourist since it is a long way from any tourist attractions.