Silent and peaceful

PAID AND THERE WAS NO ONE AT THE PROPERTY

Excellent Service

Excellent home-like comfort on the cliffs of West End. Excellent service and friendly staff. Will be back… added to our frequent journeys to Negril itinerary….

Amazing

They do not answer phones I booked a room and I got a lower level room and no refund

Nice, modest rooms on picturesque cliffs, swimming/lounge/garden areas very nice, beautiful views of the dramatic ocean and sunsets. Adequate staff. HOWEVER, not offered any water or even a piece of fruit upon arrival (or next morning). Informed kitchen/restaurant was broken.Areas of property under construction. Forced go out on UN-walkable, narrow, dangerous road quite a distance to forage for any sustenance. To go anywhere or do anything off-site - including Negril sandy beaches, you must take taxis or minivans or hire driver.

This hotel is in a great location and has a beautiful view. The rooms are nice compared to other small negril hotels. But BE WARNED-THEY DO NOT HAVE A BAR OR RESTAURANT like advertised. If you are not familiar with Negril and how to get around I would not stay here. Honestly I think I should get some money back!

I rnjoyed the rooms view the best. They should update the rooms but overall a great stay the bed was comfy. Staff was so friendly.

I enjoyed my stay here. Home was quiet, clean and comfortable. I enjoyed bkfast lunch and dinner there also. The staff was pleasant. I will be back.

Well, first of all, I felt like I have been scammed we booked two rooms due to a family event and was dissatisfied with almost everything. Upon arrival I was greeted by pure darkness, at first I thought the place was closed It seemed abandoned. I even had to reach out to the customer service. There were no lights on the property outside anywhere pool area, walkways etc….They were supposed to place us in the deluxe rooms with the sea view which that was NOT the case. Pool was dirty tbh I don’t even know where to start/stop with the complains, to summarize I rest my case by saying. IT WAS OVERLY DISCOMFORTING SO I RETURNED THE KEYS AND WE ALL LEFT NOBODY WANTED TO STAY I FELT SOOO AGGRAVATED!!!!!.

Love the place, peaceful and friendly staff

Property was not what was expected

Thank you for a lovely stay, my birthday was indeed special at Home Sweet Home. This quaint resort is for budget friendly travelers that want outstanding views of the sea and ocean accessibility. Patsy’s, a local coffee & ice cream shop, is a 5 min walk for excellent breakfast along the coral filled sea waterfront

We have stayed there multiple times over the last decade and have never been disappointed by the beauty of the location and friendliness of the long-time employees and owner.

Only spent two nights in Negril at Home Sweet Home resort prior to traveling the island. Negril is a very small sleepy town with plenty of bars and any other party needs well within reach but very little in the way of restaurants or shopping. Perfect for some, not for others. Can’t imagine children would love it. The resort itself is in a good location and the few staff I saw were very friendly. The place is VERY dated and a bit on the dirtier side but not bad. I had fun. My parents would have left. There’s a small pool but the star of the show is the cliff jumping and good snorkeling right on site. That’s specifically why I booked there and it went to plan. By 10pm it’s pretty well dead there, and it was a weekend. Grocery store down the street and a dispensary directly across. No specific complaints but unlikely to return to Negril. Even if I did would most likely stay elsewhere but at $120 a night it was okay.

The swimming off the cliff was world class. The towels were fluffy and the food made by Junior was delicious. Anna and Tina and everyone was so helpful and friendly. A lovely place for low key relaxation, amazing swimming and views and fantastic food.

Cliff-side location was very scenic, nice landscaping and pool area with stairs down to access water for swimming or snorkeling. But, lots of junk lying around perimeter, empty beer bottles outside buildings never picked up. Room wasn't as nice as I expected. Bed was comfortable, but not "Tempur-Pedic mattress" nor "Premium Bedding". Hotelscom & Expedia listings both say rooms have microwaves, but direct hotel website shows only some rooms with microwaves. Ours did not. Biggest problem was the restaurant. One of two chefs was out sick for the duration of our stay. Food orders took 1.5 to 2 hrs to be fulfilled. Suggestion was to pre-order meals, i.e. order dinner at lunchtime, which we did once successfully. The second time we tried this we showed up for our pre-ordered dinner and there was no staff at the restaurant at all and no one showed up with our food or an explanation. Nearby food/restaurant choices are very limited. The highway is not very pedestrian friendly to walk any distance, so you have to take a taxi which gets expensive. We were there with friends and expected to save $ by sharing a taxi, but were charged per person/couple.

I booked a deluxe room with seaview and when i checked in i was bought to a room and i thought after entering there was a seaview but there was not. I went back out Immediately to the office to the individual who checked us in and the security guard said he was no longer available. It now maxe it totally transparent that this was a bait and switch. There was no other rooms available according to the security guard and ocean front rooms are usually more money. The room was swellt as if there was sewage issues, tv did not work and I couldnt connect to the internet as the office for check in was closed.

The place was really nice for swimming and jumping off the cliffs. The owner seemed really nice. I’d stay again.

O'k but a lot con be done to improve the property. The breakfast experience was good!

Beautiful views. Shabby property. Unpleasant staff at restaurant. Rooms never cleaned.

The View from the Room breathtaking. Only good feature. Would NEVER stay at this hotel again.No in room cleaning service despite tipping first day. Sheets had faded blood stains. Had to ask for clean towels and toilet paper daily. Staff rule the resort and do as they please.

The hotel was very run down. I really liked the location. The views were stunning and we snorkeled right off of the property.

What a quaint little gem! Our room was clean and comfortable. The view is amazing. This is not a “5 star” chain hotel so if you are looking for that experience this is not that . If you are looking for friendly staff, clean and well taken care of property this is it. I loved drinking coffee on the cliff area. We missed sunset but I know it must be gorgeous to see from here.

HSH is GREAT! If you like a Clean, Quiet (oddly no music was playing on premises) & Safe (night security Shane watching out for Everyone all night long) Area to stay This is it. Again so quiet even the restaurant music is low. The Restaurant (Westair Quizine) serves delicious Rum punches 😆 The food is good too lol. Some may complain about the late breakfast but I enjoyed it because Im a late riser. The Penthouse views are Beautiful!! Lovely to wake up to & Lay in the Hammock to watch Sunset. The Bed was super Comfortable. There are other Restaurants, Grocery Stores & Ice Cream within 5mins walking distance. Staff is Helpful, Sweet & Friendly. Even called a taxi for us after seeing we were out standing & cldnt flag one down. Pros - Nice Staff, Views, Food, Drinks & Cleanliness Cons - Steep & Narrow staircases, Small parking lot & the Dim lights in walkways. I suggest bright LED lightbulbs or Lightropes along the railings so ppl can see where they're walking especially after a few drinks 😁 Other than that We enjoyed our stay and Will Be Back!!

I sent my feedback to the hotel directly noisy, smelly,television did not work entrance light didn't work foul water leaking from the floor above with loud drilling at 8am in the morning not good ill tel my friend's in Canada

Dated hotel. Small grounds area for catching some rays. Restaurant ok.

The staff is friendly but the property needs some TLC the entire property!!!. With that fixed this property would be top-notch. I enjoyed the view from my room and the pool. Not so much the cliffside because I can not swim. I am sure it would be nice for someone that can. Actually, it was a bit scary for me.

Nice view, but not clean.

Had an awesome stay at Home Sweet Home !!! Love the friendly staff !!! They always make my stay feel comfortable and I feel like part of the family !!! I’ll definitely be back !!! Only suggestion that I would have for them is to update their sitting chairs on the grounds other than that I’ll see you in May !!!

Staff was incredibly courteous and made every effort to satisfy our meal desires. There was a security guard on staff every night which was a reassurance as well. The cliffs are a very fun place to stay because you can jump from them right into the water. It was also conveniently close to all sorts of stores and restaurants so we were easily able to venture out and enjoy ourselves. 10/10 would definitely stay again!